「Before we book,we called the reception to inform that we have 2 young children,9y&6y, and they didn't tell us there is an additional 20USD for children,but after we arrived, the reception asked for 20USD for my children. I accepted it, but not happy about this.」
「I love getting out of the suburbs and getting up to crest lodge historic cabins - reason cozy, family style, and the atmosphere - feels outdoorsy but your indoors! Very clean, quiet, and awesome customer service!!! TY and god bless!」
「A great stay start to finish! I got in very late, but they left a nice note with directions and my room key. The room was perfect for me, and the views were incredible. Very friendly and accommodating. 100% will be back.」
「Check in was easy. Super friendly. She took us to our room. She told us the easiest way to get to the village. Showed us where to park. Will definitely stay again when visiting Lake Arrowhead 」
「The lodge is very nice, clean and peaceful. We had an unforgettable stay at the lodge thanks to the incredible kindness of the staff and her son. After a long day, we really wanted to enjoy some classic S’mores around a campfire, but it was already 10pm and we’d run out of energy to go to the store for supplies. To our surprise, they gave us all supplies to make S’mores and specially they went out of their way to buy some chocolate for us. Not only that, but they also generously shared their own...
「Front staff was so kind and accomodating. For the price, the quality was great. Rooms were clean, looked updated for a remote location and even had a mini fridge and microwave. 」
「Property was clean. Breakfast was good but lobby was crowded on weekend with families. I didn’t like the fact that dogs were allowed in breakfast area around food. The pool area was busy and pool was dirty. Nice hotel, but not sure if I will stay again. 」
「We stayed for a total of four days, the hotel seem to have an ant issue, not only our room, but our girls room their friends’s room had ants even crawling on the bed.」
「Got it the hotel, and they said they couldn’t find the reservation. Had to wait up to 30 minutes to check in while it’s 1am, very frustrating experience. Room was clean though, just terrible front desk.」