「Quick overnight stop. In late and the reception man was lovely. Checked us in quickly wuth a quick friendly chat. Room as expected, clean and fairly quiet. Worth the 5 min drive off the freeway」
「We came late at night, very tired, and check in was quick and easy! The condition of the breakfast bar was amazingly clean with good selection of options」
「I have stood at a lot of places paying twice as much as here and this place was hands down better . The staff was soooo accommodating and it was a lot cleaner than I expected. I would love to stay here again.」
「Our room was very clean, and the staff were kind and welcoming. The complimentary drinks and snacks were a thoughtful touch. We had a pleasant stay and would be happy to return.」
「It is a wonderful area with a new building and spacious rooms. The front desk staff provided excellent customer service in assisting with check-in. The housekeeping staff was friendly, polite, and helpful. I strongly recommend this place when visiting the area.」
「Enjoyed staying at this hotel very much. Room was super quiet and clean. Loved having so many restaurants and a Whole Foods right across the street. Easy to get an uber. Nice area」
"We stayed for four days and three nights, and our experience was truly outstanding. From the flavorful meals to the sparkling clean pool, the well-maintained environment, and the reliable shuttle service—every detail was thoughtfully handled and exceeded expectations.
The only aspect that could use improvement was the service attitude of the night shift front desk staff, who came across as less welcoming compared to the daytime team. A bit more warmth and attentiveness during the night would truly elevate the guest experience.
Overall, this hotel is a fantastic choice for families visiting Universal Studios Hollywood. The facilities are family-friendly, the atmosphere is relaxed yet vibrant, and everything is conveniently located. Strongly recommended for a comfortable and enjoyable family getaway!"
