「Quick overnight stop. In late and the reception man was lovely. Checked us in quickly wuth a quick friendly chat. Room as expected, clean and fairly quiet. Worth the 5 min drive off the freeway」
「It is a wonderful area with a new building and spacious rooms. The front desk staff provided excellent customer service in assisting with check-in. The housekeeping staff was friendly, polite, and helpful. I strongly recommend this place when visiting the area.」
「Overall the hotel and room was clean, staff was very friendly and had my room ready even though I arrived an hour early. The only downside is that the water never got really ‘hot’ and would take a bit to warm up.」
「I have stood at a lot of places paying twice as much as here and this place was hands down better . The staff was soooo accommodating and it was a lot cleaner than I expected. I would love to stay here again.」
「Checkin was fast, staff friendly and welcoming. Spacious room with living room that has sofa bed, small kitchen counter, refrigerator and microwave. Clean overall except the carpet, tgat could use a good steam cleaning.
Breakfast was good, but items were limited. They have made to order omelet which was the highlight of the meal.
Pool and jacuzzi were clean and well maintained.
Staff were courteous and kind.
Quiet surroundings. Family oriented. In-site parking is $15, but you can park...
「For being a low budget hotel, we were fairly comfortable. Its the perfect one night stay if you don't mind shabby furniture. The bed was comfortable and our bathroom was nice. I was pleasantly surprised that a fridge and microwave were provided. I will make this my go-to hotel when i have to take quick trips to CA.」
"We stayed for four days and three nights, and our experience was truly outstanding. From the flavorful meals to the sparkling clean pool, the well-maintained environment, and the reliable shuttle service—every detail was thoughtfully handled and exceeded expectations.
The only aspect that could use improvement was the service attitude of the night shift front desk staff, who came across as less welcoming compared to the daytime team. A bit more warmth and attentiveness during the night would truly elevate the guest experience.
Overall, this hotel is a fantastic choice for families visiting Universal Studios Hollywood. The facilities are family-friendly, the atmosphere is relaxed yet vibrant, and everything is conveniently located. Strongly recommended for a comfortable and enjoyable family getaway!"