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Reviews of Resi Stay The Kyoto

3 out of 5
Resi Stay The Kyoto
308-2 Gakurin-cho, Shimogyo-ku, Kyoto, Kyoto

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maryna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with a stay. Convenient location, friendly and helpful staff, clean room. We had kitchen in the room which was nice. The bathroom had space for drying laundry with a heating and drying fan on top.
Stayed 4 nights in Apr 2024

6/10 Okay

Renee

Stayed 1 night in Nov 2023

2/10 Terrible

Meeta

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Much smaller and congested than advertised, nothing like pictures on Expedia. Room was very dirty, there was dust all over, couch had big bad spots, beds were missing sheets and there was no one on the property to speak to as it’s managed remotely. Recommend staying away, not worth the money.
Stayed 2 nights in Aug 2023

8/10 Good

julien

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2023

8/10 Good

Josephus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable and could use bigger and better pillows.
Stayed 6 nights in May 2023

10/10 Excellent

Norman, Alpharetta

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the Hello Kitty theme. My kids enjoyed the decor and made the trip to Kyoto much more memorable.
Stayed 1 night in Jun 2023

4/10 Poor

MR

Disliked: Cleanliness, property conditions & facilities
The room was very dusty. Dust covered the aircon filters, toilet floor, the kitchen. Aircon was faulty too, kept turning on and off. Luckily the weather was cold. Do not recommend this hotel for people with asthma or allergy problems.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in desk is at a different location from the actual unit, so it's a little bit of a hassle, but the actual process was easy and the staff was nice and helpful. The unit has a small kitchen with a microwave, a hot plate and a washing machine. It also came with laundry soap. It was very quiet and the location was nice, it wasn't too far to walk to restaurants or convenience stores.
Stayed 4 nights in Nov 2019
Response from RESI STAY Reception Counter on 2020/6/14
Thank you for staying with us and sharing your experience. We are glad to hear that the condition of your room was sufficient. We will keep improving to provide all the guests with a comfortable stay. We are looking forward to seeing you in Kyoto again in the near future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and colorful, got to cook while others chill with Netflix.
Stayed 2 nights in Feb 2020
Response from RESI STAY team on 2020/2/25
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again in the near future.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's kind of central, hence, it's convenient to travel. The property is very clean with high security. Staff are very helpful & friendly. This is the 4th time I have been in Kyoto for free & easy trip but this is the best place to stay. Because the toilet, kitchenette, and amenities in the room are quite advanced, new, & very easy to use. We love this place though the room is a bit cramp but sufficient & comfortable to stay. Great place to stay and I will definitely recommend this place to all my friends as well as staying here whenever I come to Kyoto. Thank you so much, Resi Stay The Kyoto!!!!
Stayed 11 nights in Feb 2020
Response from RESI STAY team on 2020/2/17
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Response from RESISTAY Team on 2020/2/10
Thank you for your review.

10/10 Excellent

Pip, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: clean and quiet. The transfer service from the reception near the main train station and the service to transport the luggages back to the reception are an excellent gesture. Dislike: Location is not very central. Needs some walking to attractions or transportation.
Stayed 5 nights in Jan 2020
Response from RESI STAY team on 2020/1/28
Thank you for your comment. It will help our guests to choose the accommodation. It takes about 10-15 mins walk from our accommodation to Kyoto station.And Kyoto station is central station so we think it is convenient to access around the city.

10/10 Excellent

Verified traveler

Liked: Amenities
Stayed 3 nights in Dec 2019
Response from RESI STAY team on 2020/1/28
Thank you for staying with us. We hope you had a wonderful time here in Kyoto.

10/10 Excellent

Bec

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic, exactly what you expect from booking plus more. The facilities are clean, has everything you need for a family . We will definitely return and extended our stay while we were here. 5/5
Stayed 3 nights in Jan 2020
Response from RESI STAY Team on 2020/1/14
Thank you very much for your review! We are happy to hear you had a great time with us! As you said, we prepare the room fits for a big group like a family. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Soon Meng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend it
My family had a very nice stay at the ResiStay The Kyoto. Of course our room was compact, but everything fit so nicely and worked very well.
Stayed 2 nights in Dec 2019
Response from RESI STAY Team on 2020/1/14
Thank you very much for your review on our service and accommodations. We are glad to hear you enjoyed your stay at RESI STAY! Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto city! So we hope if you will come back to stay with RESISTAY again in the near future. Thank you very much for choosing us!

8/10 Good

Meyyappan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from RESISTAY reception counter on 2019/12/16
Thank you for your feedback.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this property was like an apartment with a washer.
Stayed 4 nights in Nov 2019
Response from Resistay Team on 2019/12/9
Thank you very much for your feedback. We are happy you like our accommodation. Resistay has several self-service accommodations in Kyoto City, where guests can stay like they live in Kyoto. We are looking forward to your next visit in the near future. Again, thank you for choosing us!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
An amazing little flat with outdoor terrace. Well presented and appointed with everything you need for a short stay. Extremely clean with great hosts who were very helpful and accommodating nothing was too much of a problem. Well done RESI Stay Kyoto
Stayed 3 nights in Nov 2019
Response from RESI STAY team on 2019/11/19
Thank you for staying with us. We are happy to hear your comment. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in at another location was a bit troublesome
Stayed 2 nights in Oct 2019
Response from RESI STAY team on 2019/11/19
Thank you for staying with us and your comment. We would like to let you know that we arranged a front desk staff in the accommodation, RESI STAY the KYOTO. So the guests can check in there directly. In addition, there is the free shuttle bus service from reception counter near Kyoto station. So if you would like to take it, please visit our reception counter.

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, room comfort
Muy buena experiencia
La habitacion de Hello Kitty es impresionante a mi hija le encanta este personaje y por eso fuimos, se fue encantada con la experiencia(té, hilo dental, cepillos de dientes etc, todo es de hello kitty) lo unico que no esperes un servicio personalizado, te atienden desde una ubicacion remota y uno mismo llena su ingreso, hasta los pasaportes escaneas, hay que dejar la habitacion limpia y sacar la basura para no esperar cargos extras ojo con eso.
Stayed 2 nights in Dec 2023
Response from RESI STAY on 2024/2/2
Thank you for staying with us. We are honored to received such a good evaluation.We will continue to improve our services. We are looking forward to seeing you again.

8/10 Good

AGNES

Traveled with family
Liked: Cleanliness, room comfort
Tres bien !
possibilite de location de velo (ideal à Kyoto) pour 1000 yen (6euros) les 5 jours...imbattables !
Stayed 4 nights in Oct 2023

6/10 Okay

Hwang

Traveled with partner
Liked: Cleanliness
10 minutes walk from Kyoto station, reception staff was very kind, shuttle bus service was good. Except for the narrow room, it was good because it had a convenient function. There was no hairdryer in the bathroom, so I asked the receptionist and got it the next day and used it. It was uncomfortable because the location of the TV was too high. I needed one more table chair than a stool.
Stayed 3 nights in Aug 2023

8/10 Good

DAUPHIN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A 10 minutes à pied de la gare de Tokyo et des facilités de bagagerie très appréciables. Environnement calme
Stayed 3 nights in Jul 2023

8/10 Good

ATSUO

Stayed 2 nights in Nov 2022
Response from RESI STAY on 2022/11/24
Thank you for your review.

10/10 Excellent

Takuya

Traveled with family
Liked: Cleanliness, room comfort
Stayed 22 nights in Jun 2020
Response from RESISTAY on 2020/7/20
この度はRESISTAYにご滞在いただき、誠にありがとうございました。ご宿泊はお楽しみ頂けましたでしょうか。 RESISTAYには様々な宿泊施設がございます。また京都へお越しの際は、個性豊かなRESISTAYの宿泊施設の中からお選びいただければ幸いです。 またのご利用を心よりお待ちしております。

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement et parties communes très propres! L’espace est largement pour circuler correctement à 4! Personnel très gentil. Dommage qu’il n’y ait pas un seul jour de ménage pendant les 5 nuits où nous sommes restés. Par ailleurs nous sommes fumeurs et avions pris l’appartement avec la plus grande terrasse exprès! Or il est interdit de fumer y compris sur la terrasse :-/ Ce n’est pas très grave, il y a une smoking room au rdc, mais il serait bon de le préciser dans le descriptif! Sinon tout était parfait!
Stayed 5 nights in Feb 2020
Response from RESISTAY Team on 2020/3/10
Thank you for your review. RESISTAY is an accommodation where you can stay over like in Kyoto. We provide a washing machine and a vacuum cleaner in each room in this accommodation. And we clean the room once after you check out. As for the smoking place, we post the information that all the rooms are non-smoking and there is an designated smoking space in the facility on the booking site. We appreciate your understanding.

8/10 Good

Li Chun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from RESISTAY Team on 2020/2/10
Thank you for your review.

8/10 Good

Verified traveler

Stayed 6 nights in Jan 2020
Response from RESISTAY Team on 2020/2/10
Thank you for your review.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店很乾淨, 但附近配套是沒有的, 交通也很差, 找餐廳/藥妝都比較遠. 也因為是這樣, 酒店的環境比較寧靜.
Stayed 2 nights in Jan 2020
Response from RESI STAY Team on 2020/1/28
Thank you for your comment. Our accommodation is located in residential area. Also let you know that it takes about 10-15 mins walk to Kyoto station. From Kyoto station, it is easy to access any place in Kyoto city.

10/10 Excellent

AKIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from レジステイ on 2020/1/28
この度はレジステイ　ザ　京都にご滞在頂き誠にありがとうございました。またのご利用をお待ちしております。

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019
Response from RESI STAY Team on 2020/1/14
Thank you very much for your review! We are happy if you had a good time at RESI STAY! RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

fusae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ching Sum

Stayed 2 nights in Nov 2019

8/10 Good

Toshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from RESISTAY reception counter on 2019/11/26
Thank you for your review.

2/10 Terrible

chao chung

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
terrible smelling
completely new building. However, there is terrible smelling in room. After staying 10 minutes in the room, both my wife and I feel terrible headache and disgusting. Finally, I must give up my reservation without refund and find another hotel to stay by myself. Really bad experience.
Stayed 6 nights in Nov 2019
Response from Resistay Team on 2019/12/9
Thank you for your feedback and we apologize that you felt uncomfortable at our accommodation. As you let you know that you were bothered by the smelling of your room, we suggested that you could move to other rooms of this accommodations or our other facilities. We apologize again that we could not meet your request. As this accommodation is new and refurbished, there may have been some slight newbuilding smell but some of our staff checked the room, and few felt uncomfortable. Other guests staying at the accommodation did not complain about the smell, so we decided this room had no problem to accommodate guests. If our cleaning staff feel excessive smelling, our team will go check the room and deal with it. So, while this may be an issue for some sensitive guests, most guests will not have problems even at our new accommodations. But if guests have any concerns or special needs, we encourage them to reach out to us.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
綺麗で、設備も大変整っていました。 テレビでNetflixやHuluが観れてすごく嬉しかったです。 調理器具やお皿に軽い汚れや水あかがあったので、もう少し綺麗だったら完璧でした。
Stayed 1 night in Nov 2019
Response from RESI STAY team on 2019/12/6
この度はRESI STAYにご宿泊頂きありがとうございます。施設や設備に関してお褒めの言葉を頂き、ありがとうございます。 また、調理器具や食器に汚れがあったとのこと、大変申し訳ございませんでした。清掃スタッフに伝え、今後はこのようなことがないように致します。 RESI STAYには様々なタイプの施設がございます。また京都にお越しの際にはRESI STAYの施設の中からお選び頂ければ幸いでございます。またのご利用をスタッフ一同心よりお待ち致しております。

10/10 Excellent

KOUJI

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from RESI STAY Team on 2019/11/27
この度はRESISTAYにご滞在いただき、誠にありがとうございました。 RESISTAYには様々な宿泊施設がございます。また京都へお越しの際は、個性豊かなRESISTAYの宿泊施設の中からお選びいただければ幸いです。 またのご利用をRESISTAYスタッフ一同心よりお待ちしております。

10/10 Excellent

KIT YEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from RESI STAY Team on 2019/11/27
Thank you very much for your review on our service and accommodations. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

HIROYASU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from RESI STAY Team on 2019/11/27
この度はRESISTAYにご滞在いただき、誠にありがとうございました。RESISTAYには様々な宿泊施設がございます。また京都へお越しの際は、個性豊かなRESISTAYの宿泊施設の中からお選びいただければ幸いです。またのご利用をRESISTAYスタッフ一同心よりお待ちしております。

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeder, der nach Kyoto reist, sollte sich Resi Stay anschauen! Tolle Betreuung von Buchung über Ankunft bis sogar nach der Abreise. Es gibt einen kostenlosen Shuttle-Bus zur Location und das gebuchte Appartment war mit Abstand das größte unseres gesamten Japan-Trips, super ausgestattet mit Küche und großem Bad. Besonderes Goodie: es gibt einen vorinstallierten Netflix Account auf dem Fernseher im Zimmer, so dass man sich nicht mit japanischen Fernsehen rumärgern muss (das leider so gar kein fremdsprachiges Programm bietet). Von uns eine klare Empfehlung!
Stayed 5 nights in Oct 2019
Response from RESI STAY team on 2019/11/11
Thank you for your review. We are glad you enjoyed your stay with us. We have various kinds of accommodations in many locations. We hope to see you again in the near future.

8/10 Good

K

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に綺麗で満足出来るホテルです。 駐車場が無いのが欠点です。
Stayed 1 night in Nov 2019
Response from RESI STAY Team on 2019/11/27
この度はRESISTAYにご滞在いただき、誠にありがとうございました。提携の駐車場がございませんので、コインパーキングのご利用をお願いさせて頂いておりますが、ご不便をおかけしてしまい申し訳ございませんでした。お客様の貴重なご意見をもとに、更に快適なご宿泊をご提供できるよう努めて参ります。

10/10 Excellent

Aya, 埼玉県

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
割とお安いお値段で、口コミがまだ無かったので初め不安でしたが、調べたらグループさん？のホテルだったので予約しました。お部屋が空いていたらしくグレードアップしてくださって、工事で迷惑をかけるからと、宿泊料を無料にしてくださいました。結局工事は気にならなかったので、素敵な対応に感謝しています。キッチン用品や洗濯洗剤も買い足す必要は全くなく、お料理や洗濯ができたのでありがたかったです。京都駅からホテルまで歩いて移動していましたが、途中のスーパーが、買い物をするのにちょうど良かったです。個人的にはNetflixが無料で観れるサービスがとても重宝しました。ついつい夜更かししてしまいました。1階にある無料のコーヒーマシンも良かったです。全体的に写真通りで、とても綺麗で、内装も素敵なデザインで、また利用させていただきたいと思いました。駅前でチェックイン出来るのも便利でした。ありがとうございました。
Stayed 3 nights in Oct 2019
Response from レジステイレセプションカウンター on 2019/11/11
レジステイにご滞在いただきましてありがとうございました。 ご滞在をお楽しみいただけましたようで、大変うれしく思います。 レジステイでは、京都市内の色々なところにいろいろなタイプの宿泊施設をご用意いたしております。 京都へお越しの際には、ぜひレジステイをご利用くださいませ。

10/10 Excellent

Sadayoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな所にあり 部屋には冷蔵庫 洗濯機 調理器具もあり長期ステイには良いかも 京都駅から歩いて15分 駅からバスでどの観光地にも行けるので大変便利な立地ですね。
Stayed 2 nights in Oct 2019
Response from RESISTAY レセプションカウンター on 2019/11/5
この度はRESISTAYにご滞在いただき、誠にありがとうございました。お客様の貴重なご意見をもとにサービス向上に努めてまいります。 またのご利用をRESISTAYスタッフ一同心よりお待ちしております。