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Reviews of Ibis Styles Kyoto Shijo

3 out of 5
Ibis Styles Kyoto Shijo
Katsukyoyamacho 8, Shimogyo-ku, Shijo-dori, Kyoto, Kyoto

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 134 reviews" "
Rating 8 - Good. 47 out of 134 reviews" "
Rating 6 - Okay. 23 out of 134 reviews" "
Rating 4 - Poor. 3 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ronaldo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely room and very nice bathroom. However my stay was impacted by several issues. First the safe in my room was not working and it took some time to fix. But worse was the fact that the advertised laundry facilities were not available, with only one machine working very slowly and staff advising me to go to an outside laundry 5 minutes walk away. I asked if the problem would be fixed as we were there 3 days but it seems it wasn't a priority for this hotel to give customers what they paid for. I think this problem should have been explained at check in before taking payment. Also one of the lifts broke down..but that at least was fixed fairly quickly. Would probably not stay here again because of these issues.
Stayed 3 nights in Apr 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to for transportation, shopping and eating. The room was very clean if small. The staff were helpful.
Stayed 17 nights in Nov 2023
Response from SHREEJANA on 2023/12/21
Dear Brian,Thank you for your review and thank you for your kind words about our staff and service. We hope to welcome you back to the hotel in the future.Sincerely,ibis Styles Kyoto Shijo

6/10 Okay

Umesh, Stoney Creek

Traveled with partner
Liked: Staff & service
We stayed here for a couple of nights. After stay at a few hotels within this price range, we found this place to be not as nice as other hotels, possibly because the other hotel brands were Japanese owned and the standards are different. The staff was ok, the lobby area is open and boring, the rooms and the bathrooms are not anything special, nonfunctional. Not a place I would book again.
Stayed 2 nights in Nov 2023
Response from SHREEJANA on 2023/12/21
Dear Umesh,Thank you for staying at ibis Styles Kyoto Shijo.We are sorry that we did not meet your expectations.We look forward to welcoming you again.best regards,ibis Styles Kyoto Shijo

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were first shown a very small room but could upgrade for a very modest price to an excellent room on the same floor. The staff were very good about the exchange and the room was terrific.
Stayed 4 nights in Nov 2023
Response from SHREEJANA on 2023/12/21
Dear James,Thank you so much for taking your time to review your stay with us and thank you for your kind words about our staff and service. We look forward to welcoming you back.best regards,ibis Styles Kyoto Shijo

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was good location, however our room was street side and it was very loud at night from the passing traffic. Other than that it was good, it’s an ibis so you know what your getting.
Stayed 4 nights in Oct 2023
Response from SHREEJANA on 2023/12/21
Dear Ryan,Thank you for your wonderful rating. It will be a pleasure to do better for you next time. Sincerely,ibis Styles Kyoto Shijo

10/10 Excellent

Dillon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here. Highly recommend!
Stayed 3 nights in Sep 2023
Response from Shreejana on 2023/10/4
Dear Dillon,Thank you so so much for your amazingly complimenting feedback. We are delighted that you enjoyed your stay with us. We all look forward to welcoming you back with our undivided attention.Kind regards,ibis Styles Kyoto Shijo

10/10 Excellent

Chizuko

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay very much! Thank you!
Stayed 2 nights in Jul 2023
Response from Shreejana on 2023/7/21
Chizuko様この度はイビススタイルズ京都四条へご宿泊いただきありがとうございます。今後もお客様にご満足いただけるサービスを提供できますよう、尽力してまいります。Chizuko 様のまたのご宿泊を心よりお待ちしております。イビススタイルズ京都四条

10/10 Excellent

Robert, Bournemouth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, good breakfast at the coffee shop. Only a short walk to metro station
Stayed 3 nights in May 2023
Response from SHREEJANA on 2023/5/31
Dear Robert,Thank you for your amazing review! We are delighted that you enjoyed your stay with us. It will be a pleasure to welcome you again soon! best regards,ibis Styles Kyoto Shijo

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from SHREEJANA on 2023/5/31
Dear Chris,Thank you for your rating. We are looking forward to welcoming you soon again at ibis Styles Kyoto Shijo.Kind regardsibis Styles Kyoto Shijo

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in good price. Comfortable place, good location. Highly recommended
Stayed 3 nights in Apr 2023
Response from SHREEJANA on 2023/5/7
Dear Olga,Thank you for your fantastic review. It will be a pleasure to welcome you again soon. Sincerely,ibis Styles Kyoto Shijo

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities
Very nice location, walkable from Shijo metro with luggage. The first floor interior is beautiful - there are stone gardens, plants, etc. Rooms are small but has everything. I've stayed there for a week and then extended my stay for another day. Cleaness in general is fine, but could be better (dust on some panels that are never cleaned etc). Bathroom cleaned properly. Also depends on the day and cleaning team I think, as some days were better than others.
Stayed 1 night in May 2023
Response from SHREEJANA on 2023/5/7
Dear Andrey,Thank you for taking the time to share your feedback. We are so pleased to read that you like the look and feel of the hotel. However, we are sorry to read you were not satisfied with the standard of housekeeping for which we sincerely apologise.We hope you will give us the opportunity to do better next time. Sincerely,ibis Styles Kyoto Shijo

6/10 Okay

Eduardo

Traveled with family
Liked: Cleanliness
Sad Stay @ Ibis Styles Kyoto
Good location but rooms were fairly small but functional. We had requested for additional pillows for our group of 4 guests since only 1 pillow was provided for each guest. None provided and were told that they've run out of stock. Our two other hotels we stayed at during our trip to Japan always had 2 pillows per guest. Also, no weighing scale was available for us to check our luggage to comply with weight requirements for our flight - we were told that "the airport would surely have weighing scales available!" Don't plan to go back to this and probably similar Ibis hotels if this is how they run their operations.
Stayed 5 nights in Mar 2023
Response from SHREEJANA on 2023/4/17
Dear Eduardo,Thank you for your feedback. We are extremely sorry to read that we failed to meet your expectations on this occasion for which we sincerely apologise.Your feedback will be discussed with the team and we do hope to welcome you back and restore your faith in the future. kind regards,ibis Styles Kyoto Shijo

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean
This was a clean hotel and had the nice security feature that your room card automatically pressed the button for your floor so that nobody could get onto a different floor. They provided toothbrushes that were made from wood to reduce the plastic in the world. The staff was very accommodating.
Stayed 5 nights in Mar 2023
Response from SHREEJANA on 2023/4/16
Dear Anne,Thank you for your great review and thank you for your kind words about our staff and service. It will be a pleasure to welcome you again soon! The entire team look forward to seeing you on a future occasion. kind regards,ibis Styles Kyoto Shijo

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from SHREEJANA on 2023/4/16
Dear Javier, Thank you for your fantastic score. It will be a pleasure to welcome you again soon. Sincerely,ibis Styles Kyoto Shijo

8/10 Good

Man Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but affordable price
Stayed 1 night in Mar 2023
Response from SHREEJANA on 2023/4/16
Dear Man Yee,Thank you so much for taking your time to review your stay with us. We hope to welcome you back soon!Best regards,ibis Styles Kyoto Shijo

10/10 Excellent

deshan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, very clean and had everything you need. The location was excellent, for walking or using transit, the staff was friendly and helpful. A great experience.
Response from Shreejana on 2023/2/27
Dear deshan,Thank you for taking the time to review your stay. We do our best to ensure that our guests feel welcome and it is very rewarding to read that you enjoyed your stay and found our location ideal. The entire team look forward to seeing you on a future occasion. Kind regards,ibis Styles Kyoto Shijo

10/10 Excellent

Dechen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and great location! All local attractions and shopping are a short walk away!
Response from shreejana on 2023/1/8
Dear Dechen,Thank you for taking the time to review your stay. It is very rewarding to read that you enjoyed your stay and found our location ideal. The entire team look forward to seeing you on a future occasion. Kind regards,ibis Styles Kyoto Shijo

8/10 Good

SAEED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only big thing that was disappointing on an otherwise brilliant hotel was the breakfast. No option for vegan or veggie whatsoever even though they do so
Stayed 4 nights in Dec 2022
Response from ibis Styles Kyoto Shijo on 2022/12/18
Thank you for staying at ibis Styles Kyoto Shijo.We are sorry that we did not meet your expectations.We look forward to welcoming you again.

8/10 Good

Troy, Richmond

Disliked: Amenities
The room was dusty and needs a deep cleaning . They only have a microwave in the lobby instead of one on each floor same with ice . You’d have to go all the way down to the lobby.
Stayed 3 nights in Dec 2022
Response from ibis Styles Kyoto Shijo on 2022/12/28
Thank you for taking the time to tell us about your experience at the ibis Styles Kyoto Shijo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

NIWA

Stayed 1 night in Oct 2022

10/10 Excellent

Kwong Yeung Bernard

Stayed 4 nights in Nov 2022
Response from イビススタイルズ京都四条　フロント on 2022/11/29
この度はイビススタイルズ京都四条へご宿泊いただきありがとうございます。快適にお過ごしいただけたようで大変うれしく存じます。今後もお客様のご期待に恥じることのないよう、従業員一同より一層サービスに磨きをかけ、皆さまのご来館をお待ち申し上げております。貴重なご意見をお寄せいただきありがとうございました。イビススタイルズ京都四条

8/10 Good

KOHEI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
16時台になってもルームメイクをしているのが少し気になった。
Stayed 1 night in Apr 2024

8/10 Good

kimiyo

Liked: Cleanliness, staff & service
基本的にサービスもよく快適に過ごせた。 ランドリーが各階になく、利用状況が分からず困った。 禁煙のはずなのに部屋がタバコ臭かったのが不思議。
Stayed 3 nights in Apr 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room.
Stayed 2 nights in Apr 2024

8/10 Good

SAWAKO

Traveled with family
Liked: Cleanliness, property conditions & facilities
全体的に良かったが、チェックイン手続きに時間がかかった事が残念だった
Stayed 1 night in Apr 2024

6/10 Okay

NARUHIRO

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Normal economy class hotel, clean. Elevator is bit too small.
Stayed 1 night in Apr 2024

10/10 Excellent

Yunus Emre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and proximity to public transport, shopping areas and Restaurants in Kyoto. All relevant buses & trains stop nearby Very clean and comfortable room. We had two large suitcases, but we somehow managed it although the room was not that large.
Stayed 2 nights in Mar 2024

8/10 Good

Hiroshi

Stayed 1 night in Mar 2024

8/10 Good

Chiaki

Stayed 1 night in Mar 2024

10/10 Excellent

HISAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は綺麗で、スタッフのサービスも良かったです。
Stayed 1 night in Mar 2024

8/10 Good

HAJIME

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost performance is good.
Stayed 2 nights in Feb 2024
Response from SHREEJANA on 2024/3/3
Dear HAJIMEThank you so much for taking your time to review your stay with us. We are looking forward to welcoming you soon again at ibis Styles Kyoto Shijo.Kind regardsibis Styles Kyoto Shijo

8/10 Good

Shun

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from SHREEJANA on 2023/12/18
Dear Shun,Thank you so much for taking your time to review your stay with us. We hope to welcome you back soon!

8/10 Good

TAKAKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from SHREEJANA on 2023/12/21
TAKAKO様この度はイビススタイルズ京都四条へご宿泊いただきまして、誠にありがとうございました。TAKAKO 様のまたのご宿泊を心よりお待ち申し上げております。イビススタイルズ京都四条

8/10 Good

Hiroaki

Business traveler
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from SHREEJANA on 2023/12/18
Hiroaki 様この度は、イビススタイルズ京都四条をご利用いただきまして、誠にありがとうございました。Hiroaki様のまたのご利用をスタッフ一同心よりお待ちしております。イビススタイルズ京都四条フロント

6/10 Okay

Sigenori

Stayed 1 night in Dec 2023
Response from SHREEJANA on 2023/12/21
Shigenori 様イビススタイルズ京都四条をご利用いただきまして、誠にありがとうございました。Shigenori 様のまたのご利用をスタッフ一同心よりお待ちしております。イビススタイルズ京都四条フロント

6/10 Okay

Tetsuya

Liked: Cleanliness
Disliked: Staff & service
チェックインの時、支払いの確認に異様に時間がかかり、かなり待たされました。朝食券もこちらから要求しないと渡されませんでした。朝食は併設のカフェですが、周囲に安く朝食が摂れる食堂が何軒かあるので、それらを利用してもよいと思います。
Stayed 1 night in Dec 2023
Response from イビススタイルズ京都四条　フロント on 2024/1/7
この度はイビススタイルズ京都四条へご宿泊頂きまして、誠にありがとうございました。チェックインの際、こちらの不手際によりお時間とお手数をおかけしまして大変申し訳ございませんでした。　頂戴しましたご意見を参考にスタッフ一同、今一度お客様へ満足していただけるようなサービスをご提供できるようにしてまいります。またのご利用をお待ちしております。

4/10 Poor

Jung Won

Disliked: Cleanliness, amenities, property conditions & facilities
욕실 냄새가 심합니다. 욕실문제에 대한 후기를 보았으나 정말로 똑같은 경험을 했습니다. 근본적으로 욕실 배수관 문제 혹은 청소도구 등 전반적으로 저렴한 호텔의 문제가 있고 방에 생수가 비치되지 않은 점도 감점 요인 입니다. 스탭들의 일처리는 효율적이고 영어의사 소통에 문제가 없어서 만족하였습니다. 아무튼 이 호텔은 다시 숙박할 의사가 없습니다.
Response from SHREEJANA on 2024/2/9
Dear Jung Won,Thank you for sharing your feedback regarding your stay with us. We sincerely apologise for the inconveniences and the cleanliness issues you had encountered during your time at our hotel. I have forwarded your comments to our Maintenance and housekeeping teams so that they can rectify the issues you have mentioned.We hope we can provide you with an improved stay in the future.Kind regards,ibis Styles Kyoto Shijo

10/10 Excellent

SHIGETUGU

Stayed 1 night in Nov 2023
Response from SHREEJANA on 2023/12/21
SHIGETSUGU様この度はイビススタイルズ京都四条にご宿泊いただきまして、誠にありがとうございます。今後もお客様にご満足いただけるサービスを提供できますよう、尽力してまいります。またのご宿泊を心よりお待ちしております。イビススタイルズ京都四条

10/10 Excellent

CHUN-HSING

Stayed 7 nights in Nov 2023
Response from SHREEJANA on 2023/12/18
Dear CHUN-HSING,Thank you for your fantastic review. It will be a pleasure to welcome you again soon. Sincerely,ibis Styles Kyoto Shijo

10/10 Excellent

takahiro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルスタッフの応対が丁寧で好感が持てた。
Stayed 2 nights in Nov 2023
Response from SHREEJANA on 2023/12/18
takahiro様この度はイビススタイルズ京都四条にご宿泊いただき誠にありがとうございました。当館のスタッフの対応に関してお褒めの言葉をいただきましたこと、心より感謝申し上げます。またお近くにお越しの際は是非当館をご利用くださいませ。イビススタイルズ京都四条

10/10 Excellent

Tadaaki

Business traveler
普通で良い
Stayed 1 night in Nov 2023
Response from SHREEJANA on 2023/12/18
Tadaaki 様この度は、イビススタイルズ京都四条での滞在に関するご意見をお寄せいただき、誠にありがとうございます。Tadaaki 様のまたのご利用をスタッフ一同心よりお待ちしております。iイビススタイルズ京都四条

6/10 Okay

Naoto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
朝食付きの宿泊プランだったが、隣接したタリーズで朝食が提供される事が事前に提示されていなかった。 タリーズの開店時間は7:30だったので7:00には出発する必要があったため朝食は諦めざるを得ませんでした。とても残念です。
Stayed 1 night in Nov 2023

8/10 Good

Minami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from SHREEJANA on 2023/12/21
minami様この度はイビススタイルズ京都四条へご宿泊いただきまして、誠にありがとうございました。minami 様のまたのご宿泊を心よりお待ち申し上げております。イビススタイルズ京都四条

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
丁寧な対応
絨毯と家具の設置面に溜まった埃と、エアコンの通気口の埃が気になりました。 後は快適に過ごせました。フロントの方々の対応も丁寧でとても良かったです。 アクセスも良いので、また機会があれば利用したいです。
Stayed 2 nights in Oct 2023

8/10 Good

Naoya

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from SHREEJANA on 2023/12/21
Dear guest,Thank you so much for the wonderful rating.It will be a pleasure to welcome you again soon. best regards,ibis Styles Kyoto Shijo

10/10 Excellent

Seok

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Shreejana on 2023/10/4
Dear Seok,Thank you so much for taking your time to review your stay with us. We are looking forward to welcoming you soon again at ibis Styles Kyoto Shijo.Kind regardsibis Styles Kyoto Shijo

8/10 Good

HIROKO

今回シングルの部屋だったので少々狭かったけど快適に過ごせました。 10階建ての9階でしたがシャワーの水圧が強い、バスルームの照明も明るさの調節ができ夜中にトイレに起きた時に眩しくなくて良かった。 ただ枕がイマイチでぐっすり寝れなかったのが残念でした。
Stayed 1 night in Sep 2023
Response from Shreejana on 2023/10/4
HIROKO様この度はイビススタイルズ京都四条をご利用いただきまして誠にありがとうございます。バスルームやシャワーに関しましてはお褒めのお言葉を頂戴し、大変嬉しく存じております。しかしながら、枕につきましてはご期待に沿うことが出来ず申し訳ございません。低反発枕の貸し出しがございますので、是非次回の参考になれば幸いでございます。ご多忙の折、貴重なご意見・ご感想をお寄せいただき、ありがとうございました。HIROKO様のまたのご来館を従業員一同心よりお待ち申し上げております。イビススタイルズ京都四条フロント

6/10 Okay

Junko

Stayed 1 night in Sep 2023