Kusatsu Vacations from NT$14,583

I booked this trip around six months ago, and at the time I was told that the accommodation would have a staffed reception. Unfortunately, by the time I arrived, this had changed. I stayed for seven days and six nights, and during that time we weren’t given enough bath towels. This meant we had to wash the used ones ourselves, but there wasn’t really enough laundry detergent provided for us to do so properly. When I made the booking, I was also assured that luggage storage would be available after check-out. Sadly, because the place has now moved to a completely contactless system, this service was no longer offered. In the end, we had to pay for external luggage storage instead. If you’re planning to cook during your stay, it’s worth checking in advance whether the kitchen has the basics you need. You may need to ask specifically about things like knives, spatulas, and ladles, as these weren’t fully provided.

Room was large, with great facilities. Bathroom and shower were awesome. The staff are exceptionally helpful and so pleasant. We will definitely stay with Monday hotel chain again.

The best hotel we stayed at during our Japan trip! There was no breakfast option, but the room made up for it. A spacious room with incredible amenities. Getting to the hotel at the end of the day felt like getting home!

Great onsen offering

We loved this hotel! So well laid out. There were 4 of use and I was worried we'd be annoyed to be in the same space for 10 days, but we weren't! It was so well laid out with the bathroom on one side and the shower on the other with 4 sinks in the room, a washer/dryer that worked. A comfortable couch. It was very clean too! The staff was so friendly and helpful. I really think it was one of the best hotels I ever went to! One thing I appreciated was your little kitchenette with the fridge and microwave. We used them a lot.