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Hotel 21

3.0 star property
Hotel with free parking, in the vicinity of Lake Biwa Museum

Choose dates to view prices

Located close to Lake Biwa Museum and Biwako Hall, Hotel 21 provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
The current price is NT$2,298
NT$2,528 total
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Smoking

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Smoking

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Economy Double Room, Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Lanai
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
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About the neighborhood

Map
Wakatake-cho 7-10, Kusatsu, Shiga, 525-0031

What's nearby

  • Kusatsujuku Honjin - 13 min walk - 1.1 km
  • Tatiki Shrine - 2 min drive - 1.6 km
  • Kiyomizu Temple - 24 min drive - 22.0 km
  • Fushimi Inari Shrine - 25 min drive - 24.0 km
  • Nanzen-ji Temple - 27 min drive - 23.1 km

Getting around

  • Kusatsu Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 93 min drive

Restaurants

  • ‪丸源ラーメン 草津店 - ‬7 min walk
  • ‪秋吉 草津店 - ‬5 min walk
  • ‪Spanish Bar PLOMO - ‬6 min walk
  • ‪スエヒロ 草津店 - ‬6 min walk
  • ‪宿場そば - ‬5 min walk

About this property

Hotel 21

Hotel near Lake Biwa Museum
Located close to Biwako Hall, Hotel 21 provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking and extended parking
  • Full breakfast (surcharge), free bicycle rentals, and newspapers in the lobby
  • An elevator, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel 21 have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 36-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Lanais, refrigerators, and digital channels

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  • Restaurant
  • Air conditioning
  • Parking available
7.8 out of 10, Good, 250 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 8:30 AM for a fee: JPY 950 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 950 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL 21 Kusatsu
21 Kusatsu
Hotel 21 Hotel
Hotel 21 Kusatsu
Hotel 21 Hotel Kusatsu

Frequently asked questions

Is Hotel 21 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel 21?

As of 2025/11/20, prices found for a 1-night stay for 2 adults at Hotel 21 on 2025/12/7 start from NT$2,298, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel 21?

Check-in start time: 3 PM; Check-in end time: 9 AM.

What time is check-out at Hotel 21?

Check-out is at noon.

Where is Hotel 21 located?

Located in the heart of Kusatsu, this hotel is 5.4 mi (8.7 km) from Lake Biwa Museum and 7 mi (11.3 km) from Biwako Hall. Nanzen-ji Temple and Eikan-do Temple are also within 16 mi (25 km). Kusatsu Station is 9 minutes by foot.

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Hotel 21 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 80 reviews
Rating 8 - Good. 35 out of 80 reviews
Rating 6 - Okay. 11 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation, clean roon
Stayed 3 nights in Mar 2024

8/10 Good

ATSUSHI

女性向けのサービスが充実していてよかったと思います。
Stayed 1 night in Aug 2025

8/10 Good

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広々している 電子レンジもすぐに使えて便利
Stayed 1 night in Aug 2025

10/10 Excellent

WATARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もキレイで、満足できた。チェックアウト時にカイロをくれる心遣いがすごく嬉しかった。
Stayed 1 night in Jan 2025

10/10 Excellent

ヨシアキ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ施設清潔でとても良かったです！ 滋賀県に行った際はまた行きたいホテルでした。
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

浴室カーテンの臭いが生乾き臭で不快でした。 それ以外は満足です。
Stayed 2 nights in Jul 2024

6/10 Okay

KAZUHITO

ゆったり過ごすには申し分なし。

建物は新築ではありませんが、バス・トイレは改築されて清潔です。部屋の広さは申し分なく、ゆったり過ごせました。
Stayed 1 night in Dec 2023

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広い
Stayed 1 night in Sep 2023

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service
トイレのタンクの水がポトンポトン落ちて気になって寝れなかった。トイレのドアを閉めたら気にならなかったです。
Stayed 2 nights in Sep 2023

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
草津駅に近く、交通の便が良い。 バスルームの鏡にはくもり止めを塗っていてほしかった。
Stayed 1 night in Dec 2022

8/10 Good

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に滞在できました

駅から少し離れていますが、静かな環境です。 部屋は広く快適でした。Wifi環境も良好でした。 朝食はバイキングでなくセットメニューですが必要十分な量でした。 駅近隣のチェーンホテルより高額ですが、部屋の広さを考えれば納得できます。
Stayed 3 nights in Dec 2021

10/10 Excellent

あどちゃん, 新潟

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんが親切でした。禁煙希望から喫煙室になってしまったのですが、空気清浄機や清浄スプレーを用意してくれました。匂いはどうしても取れなかったですが、対応が良かったので、まずまず良かったです。部屋は古いなりに清潔感ありでよかったです。朝食も美味しく、ボリュームもありました。働きに来てる方が利用してるようで、近い部屋から大きな声や音も聞こえずよかったです。枕が高いのがわたしには合わなくて残念。2種類くらいあるといいかな。あと、美顔器の貸し出しはとても良かったです。感染対策も出来ていました。とにかく落ち着いて過ごせるホテルでした。駐車場も敷地内無料はいいですね。機会があればまた利用したいです。
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
めーちゃくっちゃ良かったです
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

とても便利で助かりました。

部屋も広く、清潔感があった。 お風呂はユニットバスだったが、広々していてゆっくりできました。 駅にも近く、駐車場も広くてチェックアウト後も利用できたのでとても助かりました。また利用したいです。 近江八幡からの道がとても渋滞するので時間は余裕をもってがいいと思います。
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
綺麗でひろくてよかったです
Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

宿泊するなら1泊

周辺に飲食店が少ないのと、全体的に古い。 連泊ではなければOK。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切で対応が良く、朝飯もとても美味かった。 サービスも良いので機会があれば又利用するつもりである。
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, new washrooms and free parking near station.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
駅から少し遠いが、部屋の広さはゆったりとしていてよかった。
Stayed 1 night in Oct 2019

4/10 Poor

Mitsuo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
全般には、ビジネスでの滞在は問題ありませんでした。毎日清掃もいいし、お風呂もまあまあ広くてよかったです。ただ、室内にある少し古めの湯沸かしポットにいっぱいの水を入れてくれているサービスは要らない、水道水かミネラルウォーターなのか分からず使いたくない。
Stayed 5 nights in Sep 2019

6/10 Okay

FUJIE

朝食をせめてバイキングにしたら良いのに。

ちょっと周辺が寂しい。 ホテルと企業があるビルがくっついていて 場所がわかりにくかった割には 駅前周辺の他ホテルよりも 割高でした。朝食が予約制の定食しか対応していないところが、調理人がいないことをアピールするのと同じやなあと感じました。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建屋は恐らく古いと思いますが、部屋の中の施設は新しくリニューアルしてあり、またアメニティグッズも豊富な上に、フロントでの貸し出しも充実していました。 また、本当は禁煙に泊まりたかったが、喫煙しか空いていなかった為に喫煙室泊まりになった事への対応に細かに気づいて戴くなど、従業員の方々が良かったです。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
朝和定食、量もあり大変満足しました
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room for 3 people, though we didn't realise one bed would be smaller than the others. It was not a problem though. Bathroom needed a little extra cleaning and the shower curtain probably needed replacing if you looked close enough. Reception kindly let us leave our bags after checkout so we could get lunch before leaving Kusatsu.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした

高層階で、窓の外の景色が良かった。 水回りが、きれいで良かった 湯沸かしポットにお水が入れてあって良かった
Stayed 1 night in Dec 2018