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Reviews of Sun Inns Hotel Cheras

2 out of 5
Sun Inns Hotel Cheras
Unit 1-G, Jalan Kasturi 1, Taman Kasturi, Batu 11, Cheras, Selangor

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 24 reviews" "
Rating 8 - Good. 11 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Zul, Cheras, Selangor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually the room that i rent is very spacious & comfortable. Very tidy & clean
Stayed 1 night in Oct 2020
Response from Manager on 2021/2/15
Dear Zul, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think can change a new door
Stayed 1 night in Jan 2020
Response from Manager on 2021/2/15
Dear Guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied. For sure we will look into the above mentioned issue. Thank you Operation Manager

6/10 Okay

Iskandar

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020
Response from manager on 2020/1/20
Dear Iskandar, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019
Response from manager on 2020/1/20
Dear Guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like room
Stayed 1 night in Nov 2019
Response from MANAGER on 2019/12/2
Dear Guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

2/10 Terrible

Nur Nabila Adha

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Operation Manager on 2019/10/16
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Operation Manager

8/10 Good

Chun Keat

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Toilet and bathroom are on higher ground inconvenient. Water on the toilet floor unable to flow quickly.
Stayed 3 nights in Aug 2019
Response from Manager on 2019/8/9
Dear Chun Keat, Thank you for the review and we will sure look into above mentioned and hope top see you in future. Thanks Operation Manager

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018
Response from Guna on 2018/11/15
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Operation Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018
Response from Guna on 2018/10/17
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Operation Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
quite good and silence
Stayed 1 night in Sep 2018
Response from Max Khoo on 2018/9/19
Dear Valued Guest Thank you for your comments. Regards, The Management

2/10 Terrible

Ong

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Improve ir service
Airconditional not functional very well.. calling receptionist but no one pick up the phone.. no towel when check in.. late evening after calling their operation manager then i get the towel..

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic price, speedy free wifi, easy accessible
I am here for conference at Crystal Ballroom, Mines 2. It was about 10-minutes-journey from the hotel. The location is very strategic as you can find mamak stall next to the hotel. Even there are many chinese restaurant near the surrounding. Free parking is accessible, and you can park your vehicle without worrying about your vehicle as the area is 24-hour business hour. I found that the room is considerably quiet even though the hotel is near crowd places (mamak 24-hour stall, chinese restaurant, 7e, etc). The great thing about the hotel is their speedy free wifi. You can stream youtube video without bufering.
Response from Manager on 2021/2/15
Dear Ahmad, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

6/10 Okay

Steve, Penang

Disliked: Staff & service
Nice chinese food near hotel during morni
A room with no window, the bathroom and toilet are separate, air conditioning was so-so

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Response from Manager on 2021/2/15
Dear Guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manager on 2021/2/15
Dear Guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

4/10 Poor

Yasser

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AFFENDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manager on 2021/2/15
Dear Guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

10/10 Excellent

Gilbert, Hometown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is very reasonable
I like the bathroom and toilet was separated
Response from Manager on 2021/2/15
Dear Guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

8/10 Good

RAMLAH

Stayed 1 night in Jun 2020
Response from Manager on 2021/2/15
Dear Ramlah, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from manager on 2020/1/20
Dear Guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager

8/10 Good

Norliah

Liked: Cleanliness
Keadaan lif tidak dibaiki ini menyukarkan pergerakan saya untuk naik dan turun (bagi mereka yang sakit)
Stayed 4 nights in Mar 2019
Response from Manager on 2021/2/15
Dear Norliah, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied. We will look into above mentioned issue. Thank you Operation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manager on 2021/2/15
Dear Guest, Thank you for your time to review our property and we look forward to serve you again soon in near future. We happy that our facilities and room was satisfied.Thank you Operation Manager