Is Mana-Mana Suites at Scarletz KLCC pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mana-Mana Suites at Scarletz KLCC?

As of 2025/8/30, prices found for a 1-night stay for 2 adults at Mana-Mana Suites at Scarletz KLCC on 2025/9/11 start from NT$1,424, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mana-Mana Suites at Scarletz KLCC?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

Where is Mana-Mana Suites at Scarletz KLCC located?

Located in Kuala Lumpur City Centre, this hotel is within a 15-minute walk of Petrosains Science Discovery Centre, Petronas Twin Towers, and KLCC Park. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are also within 1 mi (2 km). KLCC Station is 9 minutes by foot and Ampang Park Station is 12 minutes.

Mana-Mana Suites at Scarletz KLCC Reviews, Deals & Photos 2025

About the neighborhood

Located in Kuala Lumpur City Centre, a neighborhood in Kuala Lumpur, Mana-Mana Suites at Scarletz KLCC is near a metro station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting.

Visit our Kuala Lumpur travel guide

10/10 Excellent

Brescille

2024/5/21

Liked: Cleanliness, staff & service, property conditions & facilities

nice pool

Stayed 1 night in May 2024

10/10 Excellent

Wei Peng

2023/12/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room with all amenities needed.

Stayed 2 nights in Dec 2023

10/10 Excellent

kin hoi

2023/9/29

Liked: Cleanliness, staff & service, property conditions & facilities

Like it

Stayed 1 night in Sep 2023

6/10 Okay

Sharifah Sarah

2022/11/17

Good

Stayed 1 night in Nov 2022

8/10 Good

Amanda

2024/6/25

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Great amenities, less than great service

My hotel room and the rooftop infinity pool were both lovely, amongst the best I've ever encountered. The lobby shop is helpful for last-minute snacks. However, the concierge staff were clearly bored and it showed in their lack of customer service. They don't warn you in advance that they charge to store your bags. Also, the elevators are in such high demand that they have to post signs warning you that trying to access them between certain hours could result in a half-hour wait.

Stayed 1 night in Jun 2024

8/10 Good

Tim

2023/3/2

Liked: Cleanliness, property conditions & facilities, room comfort

Good value, not perfect though

Great room for the price, view of the city and good location. It was effectively an aparthotel though so no housekeeping through the 5 nights, and the staff weren't particularly friendly - not all, but no one stood out. The business centre was decent, and the gym was well-equipped for a hotel. Great pool, though was pretty busy most of the day. There are not enough lifts though. Obviously can't change that now, but waited up to 20 minutes sometimes, with lifts going past in my direction a LOT.

Stayed 5 nights in Feb 2023

8/10 Good

Nova-Lee

2023/12/28

Liked: Staff & service, property conditions & facilities, room comfort

Noisy but nice

Nice stay overall. Need for improvement in the pool as there are very few places to sit in comfort. The elevators are horrible especially near checkout time. The elevator passed our floor several times and stopped for people going up. We were advised to join the up elevator as it would be faster. The unit was nice but we were on the highway side which was traffic noisy and the person above us had lead feet and stomped around all hours in the night and early morning.

Stayed 14 nights in Dec 2023

2/10 Terrible

Verified traveler

2023/11/23

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Do not stay here

The staff was terrible, the photos online are not an accurate representation of the conditions and feel of the venue. The place is uncomfortable from the moment you step into the building. I left after five minutes and they refused to give me a credit It was so terrible that I canceled my reservation and they still charged me for two nights stay

Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

2023/5/22

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This is the worst hotel I ever stayed. Actually the hotel is very new, the interior, facilities are quite modern, however, it's very poor managed. There're ants on the tables, sofa and even bed!!! I found a few bug bites on my body. It's like a service apartment, so I fully understand that there's minimum hotel service, but not until you got no service at all!!! Basically you can't get any answer from the counter at all. We paid deposit in cash upon check-in, and when check-out, there's no one at counter, only security guard take our name, bank details...until now, I still haven't gotton my refund of deposit and was told it will take 2~3weeks. Anyway, just try to avoid this hotel and its chain business in future.

Stayed 3 nights in May 2023

4/10 Poor

Sekoati

2023/7/28

Disliked: Staff & service, property conditions & facilities, room comfort

Bad service from Mana Mana

The property is relatively good however the management- Mana Mana is terrible. They just don’t care about service. I stayed for 14 days and was told that they would change linen every third day but they never changed or cleaned the room. They literally wait for you to ask for service, change of towels, toilet paper and all the toiletries that they said is free. We found our toilet blocked and they accused us of using the toilet paper wrongly. I am 62 and have used toilet paper ever since and cannot be told at this stage how to use toilet paper. Try to find a smaller management company or book directly with the owner. Mana Mana has the same poor standards even in Penang

Stayed 14 nights in May 2023

4/10 Poor

Verified traveler

2024/3/24

Disliked: Staff & service, room comfort

I'm sorry to hear about your disappointing experience at the hotel. Here's a review based on the information you provided: --- My stay at the hotel was unfortunately marred by several issues. Upon arrival, I found the check-in process to be disorganized and unhelpful. Despite arriving early, it took until 3:10 pm to receive my room keys, with staff members seeming confused and sending me back and forth between counters. The hotel's lifts were slow, and once in my room, I noticed a pervasive smell of dampness and drainage. Additionally, the thin doors provided little sound insulation, allowing me to hear conversations from neighboring rooms. One of the most unsettling aspects was the partition door into the adjacent room, which was locked but still made me feel uncomfortable. It's important to note that the hotel has two sections, Mana Mana and Scarletz KLCC, with the former feeling more like an Airbnb without the full hotel services. Considering the price paid per night, I expected better conditions and service. I would recommend looking elsewhere for accommodation offering better value for money.

Stayed 1 night in Mar 2024

8/10 Good

Ian Cirran

2023/7/21

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Property 9/10, Service 0

The unit itself is clean, trash was cleared most days but that's the extent of the daily housekeeping service (which is fine). Would have been nice to have a spare roll of toilet paper and new dish cleaning sponge. The doormen/security staff are super friendly. I'd recommend staying here but... ... Few of the Front desk staff clearly do not like their jobs. There's no warmth and a lack of willingness to help. I checked out at 0830am and the lady receptionist was behaving like it was an inconvenience. She did not acknowledge if my check out was fine until I asked. When I asked if I could leave my luggage, she said no, that I could only do so at 9am when concierge arrives because the staff don't have keys to luggage room. I suggested I kept my room and return at the official check out time, she said no, because the room needed cleaning. After about 5 mins of negotiating, her colleague opened the luggage room and did not issue any tags but said I could just walk in to collect. Around 4pm I came back to collect and was told by concierge that I needed to pay RM5 per piece for storage. After I explained the situation and offered to pay, he reluctantly let me off after I said this process lapse will make it to an online review.

Stayed 4 nights in Jul 2023

6/10 Okay

Philip

2024/5/7

Decent apartment in a great location

This is a tough one. Great location, the lady that checked me in was awesome. But apartments themselves are not very well maintained, shower faulty, very limited amenities, and shower & bathroom not very well cleaned. Also bed sheets & towels have been recycled so that they look old. The apartment building is awesome, great infinity pool and great staff. But it can get very busy especially at the weekends, elevators are very slow so be prepared. This is not necessarily a bad review, I just want to prepare you future travelers seeking a high end 4 star property with hotel amenities. This is not what you will get, instead you wolll get a nice basic apartment with great views, not much amenities, a washing machine, great location close to shops, restaurants and tourist attractions. Definitely worth a stay but don’t expect high end property or service.

Stayed 3 nights in May 2024

8/10 Good

Verified traveler

2023/7/9

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Jul 2023

8/10 Good

UHYANG

2023/6/2

Stayed 16 nights in May 2023

6/10 Okay

Verified traveler

2023/4/16

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

Stayed 4 nights in Apr 2023

10/10 Excellent

Frederick

2023/4/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2023

8/10 Good

saw chen

2023/4/2

Stayed 1 night in Apr 2023

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