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"The hotel was in a very convenient location - especially for first time visitors to Tokyo. The rooms were clean and well maintained. The only issue was that our experience with the staff is that they weren’t the most friendly and it was quite chaotic in the lobby with their bag storage system."

"Très bien situé, pas bruyant. Seul petit point négatif c’est que l’on peut attendre tres"

"Loved this hotel as my base for my Tokyo trip. Def recommend to stay!"

"Very good!"

"Love this hotel! We came in 2hrs earlier, and asked if we can have earlier checked in (I was 27th week pregnant). The staff was very professional and understanding. First he asked for us to get seated at the common area first while he checked. After checking, he came to us with the good news (YAY), and all the paperwork, collection of fees (parking), etc. It is a pity I didnt ask for his name and to out up a compliement for him. Before we pushed our luggage off, he gave us another surprise by passing us some facial masks, so thoughtful and nice!♡ When we are at the room, it was very spacious, and clean! Felt that it was recently renovated kind. The bed has good support as well. Everything was awesome!◡̈ Car parking wise, it is very easy and fuss free, and cost only 2,200 yen per night, very reasonable! Breakfast wise, it has very good variety. Our favourite was the automatic pancake (made freshly from the coveyor machine)! Location wise, it is a few hundred metres away from Tokyo Dome, very much walkable◡̈"

"staff is very welcoming and accommodating "

"Great location,The room was very clean, delicious breakfast, plentiful food, Shinjuku Station very close The staff very efficient and friendly."

"Pros: -24/7 staff available—very friendly, efficient and helpful-prompt responds to the issues with our hotel room -can opt for delicious/healthy breakfast buffet -at the very heart of shinjuku -close to train station -close to shopping area -has access to train startion inside if you leave later in the day -sound proofing is great. -city view at night is very nice Cons -room is small -room temp can run on warmer side. As a disclaimer: we are used to the cold where we live so we love the cooler side when it comes to our hotel room. But our room’s temp went as high as 25C. I asked them regarding it and they sent someone immediately after we left. They cleaned the air filter in the room. It did help a bit but it remained around 23-24C the time we are there. They do have dyson fan that they lend the room so it made the warmer temperature bearable. -on the expensive side for budget travellers In summary, we would book a room with them given the chance even if it’s a little bit more expensive. Worth the stay for family of 3 like us."

"Clean room and friendly staff"