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The Crown Palais Kochi

3.5 star property
Travelers find the perfect blend of comfort and convenience at The Crown Palais New Hankyu Kochi, where shopping and dining options create a luxurious retreat

Choose dates to view prices

Located in the heart of Kochi, The Crown Palais New Hankyu Kochi combines luxury with practicality. Guests can shop on-site, dine at three restaurants, or enjoy coffee at the café. Attentive staff and convenient dry cleaning services enhance this centrally located retreat.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking (110cm Bed x 2)

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, Non Smoking (110cm Bed x 2)

8.0 out of 10
Very good
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking (110cm Bed x 2)

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, Smoking (110cm Bed x 2)

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

Premium bedding, in-room safe, desk, laptop workspace

Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 8
  • 2 Large Twin Beds

View all photos for Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

Premium bedding, in-room safe, desk, laptop workspace

Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room (Executive Wing), Smoking

Premium bedding, in-room safe, desk, laptop workspace

Double Room (Executive Wing), Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Executive Wing), Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Double Room (Executive Wing), Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Standard Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

King Standard Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium King Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard King Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room-Executive Wing Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Double Room-Executive Wing Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room Non-Smoking

  • Sleeps 2

Standard Single Non-Smoking

  • Sleeps 1

Standard Single Room

  • Sleeps 1

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

King Standard Room

  • Sleeps 3

Premium King Room

  • Sleeps 3

Standard King Room

  • Sleeps 2

Family Room

  • Sleeps 4

About the neighborhood

Located in Kochi, The Crown Palais Kochi is in the city center and on a river. Tosa Yamauchi Family Treasury and Archives and Kochi Literary Museum are cultural highlights, and some of the area's activities can be experienced at Niyodogawai Onsen and Konoka Onsen. Don't miss out on a visit to Mt. Godaisan. Guests appreciate the hotel's location for the sightseeing.
Map
4-2-50, Honmachi, Kochi-city, Kochi, Kochi, 780-861

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Kochi Castle
    4 min walk - 0.4 km
  • Kochi_KochiSundayMarket_6346170_07
    Kochi Sunday Market
    4 min walk - 0.4 km
  • Hirome Market
    4 min walk - 0.4 km
  • Yamauchi Shinto Shrine
    4 min walk - 0.4 km
  • Kochi City Culture Plaza Karupo
    15 min walk - 1.3 km

Getting around

  • Ryoma Airport (KCZ)
    65 min drive

Restaurants

  • メフィストフェレス (Mephistopheles)
    4 min walk
  • スプーン(SPOON)
    4 min walk
  • プラシャンティ
    1 min walk
  • 鶏と魚
    3 min walk
  • 黒尊
    3 min walk

About this property

The Crown Palais Kochi

Hotel near Kochi Castle
Located close to Tosa Yamauchi Family Treasury and Archives and Yamauchi Shinto Shrine, The Crown Palais Kochi provides shopping on site, a coffee shop/cafe, and a hair salon. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • Wedding services, 3 meeting rooms, and a 24-hour front desk
  • A vending machine, an elevator, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 242 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 22-inch TVs with satellite channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (JPY 1,500 per night)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,750 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Valet parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Children under 7 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Crown Palais New Hankyu
Crown Palais New Hankyu Hotel
Crown Palais New Hankyu Hotel Kochi
Crown Palais New Hankyu Kochi
New Hankyu Kochi
Crown Palais New Hankyu Kochi Hotel
The Crown Palais Hankyu Kochi
The Crown Palais New Hankyu Kochi Hotel
The Crown Palais New Hankyu Kochi Kochi
The Crown Palais New Hankyu Kochi Hotel Kochi

Frequently asked questions

Is The Crown Palais Kochi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at The Crown Palais Kochi?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Crown Palais Kochi?

Check-out is at 11 AM.

Where is The Crown Palais Kochi located?

Located in the heart of Kochi, this hotel is within a 10-minute walk of Kochi Sunday Market, Kochi Literary Museum, and Tosa Yamauchi Family Treasury and Archives. Yamauchi Shinto Shrine and Kochi Castle are also within 10 minutes.

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Reviews

The Crown Palais Kochi Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 389 out of 1000 reviews
Rating 8 - Good. 363 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and nice service. I feel very welcomed. Also the breakfast buffet is very nice with two chefs fro tempura and omelette.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’d be happy to stay here again

We enjoyed our stay here - in a good-sized room. This was a convenient place for trips around Kochi - within walking distance of Kochi Castle, and with a tram stop right outside (just 6 stops with a change in the middle to get to Kochi JR station)
Stayed 3 nights in Oct 2024
Verified

8/10 Good

MIU LING

Liked: Cleanliness, staff & service, property conditions & facilities
very helpful staff
Stayed 1 night in May 2024
Verified

6/10 Okay

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and building. However, the facility needs little more update. They had old style hotel key.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Hei Lam

Liked: Staff & service
Staff is helpful and nice. Good location. The curtain cannot fully block the light. Some hair was found inside the bathroom.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is above standard, clean, well equipped, enough space and comfortable room, staffs are well trained and kind. But breakfast space and foods are below American or European standard, shoddy foods, except egg cooked by order, strange breads, poor fruits and salad and drinks. Worst of all is huge dining room, like athletic hall.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Wai Pun

Liked: Staff & service, room comfort
Disliked: Cleanliness

Room for improvement in cleaning and maintenance

Polite and amicable staff, always try to help (but not quite helpful). For instance, in a morning, I reported to the reception that the duvet at the left hand side bed was dirty. When I returned to the room in the evening, I was surprised noting that instead of replacing the dirty duvet, they just swapped it to the right hand side bed! As a whole, the furnishings in the room are dated and filthy, they need a serious attention.
Unpleasant dirt marks on the duvet
After being reported they’ve just swapped it the the RHS bed in the room
Dated and filthy carpet
Ran down furniture
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and room!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

FANG-JU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not new hotel but you get everything you need .
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

PAUL

Close to Kiki Castle
Stayed 1 night in Jun 2024
Verified

8/10 Good

hiroko

Liked: Cleanliness, staff & service, property conditions & facilities

More electric outlets needed

If there were more electric outlets, I would feel more comfortable.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is trying its best with the severely outdated property. Staff is friendly but the whole hotel just needs a top to bottom refresh. They’re trying to cater to weddings, but the place does not have the romantic or elegant vibe at all.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Masafumi

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

TERAI

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Misako

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The basket for amenities didn't look like it never cleaned. I found some tiny bugs, and I was bitten by some bugs. I bought a "Antiprurtic and Anti-inflammatory cream". It's still very itch.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

hori

Liked: Staff & service
Disliked: Cleanliness, amenities
カーテンが破けていた
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MOMOKA

Liked: Cleanliness, staff & service, amenities
広々として快適でした
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHUHEI

Liked: Cleanliness, staff & service, amenities
前回大変満足したサービスだったので、今回はリピート。 高知城前で、何処へ行くにも便利
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHIGEKI

Liked: Cleanliness, staff & service, amenities
広々として快適でした
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

TAMIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切でした
Stayed 1 night in Nov 2025
Verified

8/10 Good

Risa

Disliked: Cleanliness, property conditions & facilities
翌日の案内の相談などに丁寧に対応してくださいました
Stayed 1 night in Nov 2025
Verified

8/10 Good

Richiko

Liked: Cleanliness, amenities, property conditions & facilities
2度目の利用ですが、前回から改装されたようで部屋の内装、水回りが清潔で気持ちよく利用出来ました。 駐車場もホテルの敷地内で常に係の方がいらっしゃるので安心でした。 次回も利用したいと思っています。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kazunori

Liked: Cleanliness, staff & service, amenities
親切で丁寧でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Takaharu

Liked: Cleanliness, amenities
スタッフは、チェックイン・チェックアウトの対応や、こちらの質問に対して、にこやかに回答していただきました。 施設の古さは否めないですが、私の宿泊した部屋はきれいに整っていました。 朝ごはんのビュッフェも食べたいものが食べられて良かったです。
Stayed 1 night in Oct 2025