Travelers find the perfect blend of comfort and convenience at The Crown Palais New Hankyu Kochi, where shopping and dining options create a luxurious retreat
Located in the heart of Kochi, The Crown Palais New Hankyu Kochi combines luxury with practicality. Guests can shop on-site, dine at three restaurants, or enjoy coffee at the café. Attentive staff and convenient dry cleaning services enhance this centrally located retreat.
Located in Kochi, The Crown Palais Kochi is in the city center and on a river. Tosa Yamauchi Family Treasury and Archives and Kochi Literary Museum are cultural highlights, and some of the area's activities can be experienced at Niyodogawai Onsen and Konoka Onsen. Don't miss out on a visit to Mt. Godaisan. Guests appreciate the hotel's location for the sightseeing. Visit our Kochi travel guide
Located close to Tosa Yamauchi Family Treasury and Archives and Yamauchi Shinto Shrine, The Crown Palais Kochi provides shopping on site, a coffee shop/cafe, and a hair salon. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
Buffet breakfast (surcharge), valet parking (surcharge), and a front-desk safe
Wedding services, 3 meeting rooms, and a 24-hour front desk
A vending machine, an elevator, and a ballroom
Guest reviews speak highly of the helpful staff
Room features
All 242 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
More amenities include:
Bathrooms with toilets with electronic bidets and shower/tub combinations
Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,750 per person
3 restaurants
A bar/lounge
A coffee shop/cafe
Things to do
Shopping
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
3 meeting rooms
Outdoors
On a river
Spa
In-room massages
Accessibility
Elevator
More
12 floors
Ballroom
Banquet hall
Built in 1985
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
22-inch TV with cable/satellite channels
Food and drink
Electric kettle
Refrigerator
More
Air conditioning
Desk
Desk chair
Heating
Iron/ironing board on request
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for JPY 1100.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 2750 per person
Valet parking fee: JPY 1500 per night
Crib (infant bed) fee: JPY 1100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Children under 7 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Crown Palais New Hankyu
Crown Palais New Hankyu Hotel
Crown Palais New Hankyu Hotel Kochi
Crown Palais New Hankyu Kochi
New Hankyu Kochi
Crown Palais New Hankyu Kochi Hotel
The Crown Palais Hankyu Kochi
The Crown Palais New Hankyu Kochi Hotel
The Crown Palais New Hankyu Kochi Kochi
The Crown Palais New Hankyu Kochi Hotel Kochi
Frequently asked questions
Is The Crown Palais Kochi pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Crown Palais Kochi?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at The Crown Palais Kochi on 2026/3/22 start from NT$2,462, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for JPY 1500 per night. Limited spots are available.
What time is check-in at The Crown Palais Kochi?
Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at The Crown Palais Kochi?
Check-out is at 11 AM.
Where is The Crown Palais Kochi located?
Located in the heart of Kochi, this hotel is within a 10-minute walk of Kochi Sunday Market, Kochi Literary Museum, and Tosa Yamauchi Family Treasury and Archives. Yamauchi Shinto Shrine and Kochi Castle are also within 10 minutes.
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Reviews
The Crown Palais Kochi Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We enjoyed our stay here - in a good-sized room. This was a convenient place for trips around Kochi - within walking distance of Kochi Castle, and with a tram stop right outside (just 6 stops with a change in the middle to get to Kochi JR station)
Facility is above standard, clean, well equipped, enough space and comfortable room, staffs are well trained and kind.
But breakfast space and foods are below American or European standard, shoddy foods, except egg cooked by order, strange breads, poor fruits and salad and drinks.
Worst of all is huge dining room, like athletic hall.
Akira
Stayed 1 night in Apr 2024
6/10 Okay
Wai Pun
2024/6/10
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room for improvement in cleaning and maintenance
Polite and amicable staff, always try to help (but not quite helpful). For instance, in a morning, I reported to the reception that the duvet at the left hand side bed was dirty. When I returned to the room in the evening, I was surprised noting that instead of replacing the dirty duvet, they just swapped it to the right hand side bed!
As a whole, the furnishings in the room are dated and filthy, they need a serious attention.
Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable.
If there were more electric outlets, I would feel more comfortable.
hiroko
Stayed 2 nights in Aug 2025
6/10 Okay
Steve
2025/7/24
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is trying its best with the severely outdated property. Staff is friendly but the whole hotel just needs a top to bottom refresh. They’re trying to cater to weddings, but the place does not have the romantic or elegant vibe at all.
The basket for amenities didn't look like it never cleaned. I found some tiny bugs, and I was bitten by some bugs. I bought a "Antiprurtic and Anti-inflammatory cream". It's still very itch.