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"staff was really friendly "

"Nice place to be. Staff very nice and cordial. "

"よかった。"

"Clean room, friendly staff, great food available at the buffet restaurant. "

"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"Everything you need and nothing that you don't. Just beware that in could only find one place for dinner in the area and bring breakfast."

"Staff were very friendly and helpful. Snowhouse is located close to Ishiuchi ski area and rental shops. "

"No checkin staff, had to find cleaner and she didnt speak english or japanese,. Beds where 2 flat futons, heating doesnt start till 5pm, it was freezing in the building, internet doesnt work and towel was very small and thin, not for drying bigger bodies,had to go buy some towels kitchen is small microwave not as pictured, just 2 very thin futons,no heating"