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Hotel Plaza Kobe

3.5 star property
Escape to serenity at this charming hotel where you can indulge in delicious meals and unwind amidst beautiful gardens.

Choose dates to view prices

Located in Higashinada, Hotel Plaza Kobe offers a serene retreat with two on-site restaurants and a coffee shop/cafe. Relax in the garden or stay connected with free WiFi while enjoying dry cleaning/laundry services, tour/ticket assistance, and wedding services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is NT$1,339
NT$1,473 total
Jun 1 - Jun 2
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 1210 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 1500 per day
  • Crib (infant bed) fee: JPY 1210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.
Property Registration Number 兵庫県第0199001号

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel Plaza Kobe pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Plaza Kobe?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Hotel Plaza Kobe on 2026/6/1 start from NT$1,339, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel Plaza Kobe?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Plaza Kobe?

Check-out is at 10:00 AM.

Where is Hotel Plaza Kobe located?

Located in Higashinada, this hotel is within 1 mi (2 km) of Port of Kobe and Dekapathos. Hakutsuru Sake Brewery Museum is 2.1 mi (3.4 km) away. Island Center Station is 5 minutes by foot and Island Kitaguchi Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.2

Cleanliness

7.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 224 out of 551 reviews
Rating 8 - Good. 202 out of 551 reviews
Rating 6 - Okay. 84 out of 551 reviews
Rating 4 - Poor. 27 out of 551 reviews
Rating 2 - Terrible. 14 out of 551 reviews

Reviews

Verified

8/10 Good

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and the staff are amazing. An improved air conditioner for the room would be nice as it got very warm in the room at times. We loved the connected grocery store and shopping center connected to the Hotel.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
A good location for us.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Kuniko

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and treated us very well. We chose a standard room. it was big and had a excellent view. it's a classic style hotel.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
All good but found the check-in experience a bit difficult.
Stayed 1 night in May 2025
Verified

10/10 Excellent

VAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer services!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, excellent breakfast buffet, excellent everything except the lack of the power outlets which are inconvenient.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Genta

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were old, but it was a nice hotel with a good view, Its a pity that the surrounding area is inconvenient! However,I thought it was a power spot that survived after reconstruction from the earthquake.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I'm a regular visitor to Kobe (and former resident of Hyogo-ken), I'd never stayed at the hotel before. I didn't know it at the time of reservation, but it's a licensed Sanrio Hotel. It didn't matter to me, but I think families with young kids, should probably check it out as an alternative to lots of other hotels. Yes, Rokko Island is a bit inconvenient for most tourists, but it's affordable, got big rooms, has the Sanrio stuff and the area is very nice and not crowded.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Excellent location!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Toshio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast Friendly staff And clean room;)
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

FLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2022
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money if not a bit dated. Simple but sufficient.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Chifu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside the mall and dollar store
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to transport
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Chifu

Liked: Cleanliness, staff & service, amenities
Recommend
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Chifu

Liked: Cleanliness, staff & service, amenities
Old but environmentally friendly
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Minoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good！
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good thank you. I will come back again.
Verified

6/10 Okay

Sun

good
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
It’s too far from other attractions. The standard double room is part of the suite. It has a wooden door in the middle and has no sound insulation function.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Despite it being old, service is good and it’s also clean. But it’s old. Water pressure is low, tv is old and only some channels are working, no ventilation in the bathrooms, etc.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

TAKSHI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's response was normal. The drainage in the bathroom was very bad.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Nadezkda

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a little difficult to check in since nobody spoke English, nor Spanish, nor French and we had a little problem with reservation. So it took nearly an hour to sort things out (using Google translate). The hotel in general feels dated and worn out and in need of urgent TLC. We were there for only one night, so we chose to ignore that the hotel wasn't great and to have a good time instead
Stayed 1 night in Jun 2023