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Comfort Hotel ERA Kobe Sannomiya

3.0 star property
Hotel with a 24-hour front desk, near Higashi Yuenchi Park

Choose dates to view prices

Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Property amenity
Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Exterior
Daily buffet breakfast (JPY 1650 per person)
The Comfort Hotel ERA Kobe Sannomiya is near Meriken Park and the Port of Kobe. Rooms offer free WiFi, and there's a deli for quick bites. Guests praise the central location and efficient staff who handle express check-in, store luggage, and assist in multiple languages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NT$2,088
NT$2,297 total
Sep 23 - Sep 24

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Non Smoking

Standard Double Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard 2 Singles Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096

What's nearby

  • Meriken Park - 18 min walk - 1.5 km
  • Port of Kobe - 3 min drive - 2.3 km
  • Kobe Tower - 3 min drive - 2.0 km
  • Kobe Harborland - 3 min drive - 2.3 km
  • Kobe Anpanman Children's Museum & Mall - 3 min drive - 2.6 km

Getting around

  • Kobe Sannomiya Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe Airport (UKB) - 13 min drive

Restaurants

  • ‪魚べい 三宮雲井通店 - ‬1 min walk
  • ‪中華料理 雲井亭 - ‬2 min walk
  • ‪鳥貴族 JR三ノ宮店 - ‬2 min walk
  • ‪ホリーズカフェ - ‬2 min walk
  • ‪横浜家系ラーメン光大家 三宮店 - ‬1 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

Hotel near Meriken Park
Located close to Higashi Yuenchi Park and Nankinmachi Square, Comfort Hotel ERA Kobe Sannomiya provides dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a vending machine, and a water dispenser
  • Luggage storage, multilingual staff, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 219 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 700 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 700 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Kobe Sannomiya

Frequently asked questions

Is Comfort Hotel ERA Kobe Sannomiya pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Comfort Hotel ERA Kobe Sannomiya?

As of 2025/9/19, prices found for a 1-night stay for 2 adults at Comfort Hotel ERA Kobe Sannomiya on 2025/9/23 start from NT$2,088, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Hotel ERA Kobe Sannomiya?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Comfort Hotel ERA Kobe Sannomiya?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Hotel ERA Kobe Sannomiya?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel ERA Kobe Sannomiya located?

Located in Sannomiya, this hotel is within 1 mi (2 km) of Higashi Yuenchi Park, Nankinmachi Square, and Meriken Park. Kobe Tower and Port of Kobe are also within 2 mi (3 km). Kobe Sannomiya Station is only a 5-minute walk and Sannomiya Hanadokeimae Station is 7 minutes.

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Comfort Hotel ERA Kobe Sannomiya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 463 reviews
Rating 8 - Good. 157 out of 463 reviews
Rating 6 - Okay. 44 out of 463 reviews
Rating 4 - Poor. 16 out of 463 reviews
Rating 2 - Terrible. 8 out of 463 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and polite! Enjoyable stays
Stayed 2 nights in Aug 2025

10/10 Excellent

Harunobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean place to stay
Stayed 2 nights in May 2025

8/10 Good

SUN HYE

Liked: Cleanliness, staff & service, property conditions & facilities
Real comfortable stay. Very conveniently located.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to every transportation available in Sannomiya area. Close to many eateries and shopping areas. Extremely convenient. Great to have laundromat in house connected to TV monitor to show if it is being used.
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025

8/10 Good

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025

10/10 Excellent

KIAN GUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and hotel is clean. Love the lounge.
Stayed 3 nights in Dec 2023

8/10 Good

Cyndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay in the middle of town if you don’t need a lot of space for your room and you don’t mind checking in on a machine.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Room pretty big compare with hotels normally in Japan
Stayed 2 nights in Mar 2024

8/10 Good

Yan Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, some construction/roadworks in surrounding area which made it a bit more difficult to get around with young kids. Room was fine but pillows are beanbag style which was a bit too lumpy for us
Stayed 1 night in Apr 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service
Room was surprisingly comfortable considering it was a business hotel. Other than the slow machines at checkin, the stay itself was good. Room was bigger than anticipated.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and not far away from Sannomiya station. Room was clean amd bathroom is slightly bigger than expected.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Located few minutes walk from JR Sannomiya Station as well as walkable distance from Hankyu, Hanshin and the Subway line one stop from ShinKobe. Surrounded by great eateries and shopping area. For me, it was very close to Nippon Rent-A-Car where I usually get my car rental. It has a laundromat in the hotel, a must for a long journey around. (500 yen for washer and dryer including detergent. May need extra 30 min drying for 100 yen)
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The hotel room was clean, and the staff were friendly. The location is very convenient. The only thing that could use improvement are the pillows and beds, which were a bit uncomfortable.
Stayed 5 nights in Nov 2023

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you can tell by its name, comfort!, also convenient for transportation and shopping. As busy and as quiet place. Staff are average
Stayed 4 nights in Dec 2024

8/10 Good

Carmen

Liked: Staff & service, room comfort

Nice hotel in a good location

Nice hotel in a convenient location but could do with renovation. The carpets need cleaning and had a musty smell. Breakfast and the library cafe offering a variety of selections.
Stayed 3 nights in Sep 2024

8/10 Good

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free hot drinks whole day. Quite cosy and relax. Walking distance to many places including the bus station
Stayed 1 night in Dec 2023

8/10 Good

Susumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular.
Stayed 1 night in Mar 2025

8/10 Good

Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New mixture of retail shops
Stayed 1 night in Jun 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train

Close to train station, the room was clean and the beds comfortable. Close to main shopping areas and very good buffet breakfast. Service mostly Japanese customers, with limited English. This wasn’t a negative thing, you just need to be aware.
Stayed 3 nights in Apr 2024

6/10 Okay

Ching ting

Liked: Staff & service, amenities, property conditions & facilities
There a lots of supermarkets and restaurant around this hotel. However, we find the chair in the room is fully of dirt….feel a bit uncomfortable
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love our stay

Location was so central for Kobe. Love the library cafe offering coffee and tea and little snacks. The breakfast has good selection of Japanese food and also salads, yogurt, fruits and pastries etc. The staffs were always so helpful and we find our hotel room very comfortable. We don’t have any problem with the bed or pillow, maybe it’s a personal preference thing.
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions weren’t great, walking past a lot of construction sites to get there but once I saw the room things improved . Great use of space , nice bathroom , comfortable bed, didn’t hear any street noise and nice breakfast . Area is close to a few 7/11 type stores and not far from restaurants and cafes . It’s actually in a great spot . All you need to do is walk through the station west gate and you’re in the thick of things .
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicola

Liked: Cleanliness, amenities
Close to Sannomiya Station. Sushi train next door, other cheap restaurants (udon, raamen, beef bowl etc) very close by. 30 second walk to convenience store. Lovely clean rooms! Great views from 13th floor corner room - thank you for this great place to relax and enjoy Kobe! Helpful staff. Nice cafe area - free drinks and snacks all afternoon.
Stayed 5 nights in Jan 2024

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