肯特郡別墅

「The good sides:Very Spacious! Well equipped, car park available. Those need to improve : Not too clean, e. g. Some spider web inside room, on the door knob... No curtain around the bath tub in the master bedroom... Hotel.com didn't inform us clearly the check in procedure - e. g. We need to contact the staff by phone for a password to the key safe! 」

「It’s the middle of summer and no fan is provided. I asked and they never responded. They saw my message on WA but chose to ignore me. Then when I called because their lock box was broken they answered the phone straight away. This property is LOUD. Friday night people walking by talking loudly and the adjacent busy road is also very loud. The stairs are STEEP. Not great for young children but we made it work. They don’t provide baby cots either. Also, only one room has blackout curtains and the...

「Great location, 15 min walk to train station, town centre in easy reach. For those who don’t drive it is a 2 min walk to the main bus route. The host was very communicative and allowed us to access the property early. 」