Viceroy Hotel Group Kensington hotels

"It was pretty good, ice machines on the 5th floor were broken as well as the outlets in the bathroom but overall, good stay "

"Thin walls, loud guests throughout the night, hard to sleep. We also got the wrong size bed when we arrived"

"Horrible stay old and dirty rooms, broken things, food scattered in hallway, extra charges that you have to spend time recovering. Save your time and money stay elsewhere"

"The location was great. They had a complimentary drinks and breakfast which were both fantastic "

"Great place"

"citizenM was a very cool spot to stay. Super friendly staff and very, very clean. The rooms are small and without the amenities hotel stays usually come with like water, coffee, tea or paper/plastic cups. They are an ecofriendly hotel and that is why. The bar area is staffed 24/7 however and you can get anything you need. With that said, the room was comfortable, the bed was comfortable, and room lighting options were wonderful."

"Customer support was disappointing! After 10:30 - no one answers the phone. Bridget upstairs....made a special effort to help us. She's a goddess! If it weren't for her, we would have hated the visit! "

"nice"

"Really enjoyed our stay!"