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From even before check-in, our experience was wonderful. We had questions on getting from airport to hotel: they answered promptly and arranged pick-up. Room was clean and well-appointed. Pool and grounds simply lovely. They offer free shuttles to nearby shopping and tourist areas and several cafes inside to dine at.

All very good indeed. Proximity to the mall and coffee shops was a great plus. Buses running to Putrjaya were accessible and cheap. Thanks for everything.

Quiet. Good price.

This hotel is conveniently located just over the central railroad station. There are lots of restaurants in the shopping centre next to the railroad station and the breakfast that is included in the hotel is excellent.

Great place, convenient to klia

Beautiful property, spacious and comfortable rooms, excellent help from the concierge, breakfast was phenomenal and the service was A

Waking up to the view of the Petronas Twin Towers, surrounded by forests of skyscrapers and at night, seeing the KLCC fountain show and reflections of the Petronas Towers on the Four Seasons hotel. That was my defining feature of this hotel. The city of Kuala Lumpur, sadly is not a very walkable city, at least not in the area around KLCC. The roads are winding, sometimes missing, confusing always. The hotel to other parts of KL is hard to get to without the power of Grab, probably the easiest...

Oh so convenient. We stayed on the way back from Penang/Ipoh and traveling to KL by train. So just had to walk across the road from KL Sentral (actually there is a walkway but we didn’t know at that time). Stayed in a Jr Suite so had access to the Exec Lounge and wonderful b’fast and views. The rooms are very modern. The bathroom spacious with shower and tub. Very convenient whether you are using public transportation or taxi/Grab. One disappointment was that there is no way to walk to the...

Great stay. The decor is a bit dated, but who cares? Everything is in good condition

Everything was great. Great reception (especially Ms Mimi, who checked me in), very comfortable and clean room. I had breakfast a few mornings. Regular (hourly) shuttle to nearby IOI City Mall. Malaysia was a great pleasure to visit.

Excellent 5-star hotel. The food is exceptionally good and diverse, and the location is very walkable, near the twin towers. The only gripe can be the beds. Great, but I have seen even better in other hotels.

From the check in process, till the underground parking, there's literally no flaw that this property has. It was my second visit here and I am definitely going to be back again here!

Clean, nice view and good hotel restaurant.

VERY GOOD ! I will come back for staying again

All was good

This place is amazing i am very impressed! I would definitely return!

Beautiful design, every possible amenity, spacious rooms that feel very open, stunning views of this cosmopolitan city, impeccable service. Also, hotel gyms are rarely good, but this one was excellent. Additionally, the pool area is stunning. I will return to this hotel when visiting KL in future.

Great