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"Rooms are terribly "

"There was mold all over the room, laundry facilities were not functioning, and the facilities were in desperate need for updating. There were hardly any kitchen utensils to use as well. Our initial room was not what we booked and it was changed only after several entreaties. Overall, a very bad experience "

"The room was beautiful and cleaned every day. The staff was so very friendly and helpful! We enjoyed our time there and would absolutely stay again!"

"Is was so dirty! Cigarette butts floating in pool, smelled like urine and mold. Had to leave the hotel at 10pm because there was a cockroach in our room! Do Not Stay here! "

"Great location easy property to keep a dog. "

"The hotel is very dated and the rooms are pretty banged up. "

"Avoid at all cost, not safe. Left a night earlier, could not tolerate staying there. Got there and people drinking in the parking lot, smell of weed in lobby. Carpets are nasty, place has not seen a vacuum in years, celling tiles falling apart, room floors sticky and rusted shower. Again! Avoid! "

"Clean room. Comfy cot. Great breakfast including waffles and pancakes. Good coffee. Scrambled eggs could have been better...tasted like powder. No orange or cran juice (out of stock) and apple juice was well watered down. "

"Unfortunately this hotel is poorly managed. We had 2 rooms here for a girls weekend & there are MANY issues with the service. The front desk couldn’t find my reservations when I was checking in. I had to provide info & they recreated the bookings. To name a few other issues, the floors in the rooms are filthy. Housekeeping avoided servicing the room as much as possible. For my 3 night stay, we had one ‘partial’ service. The amenities in the room are not ideal- a cooler that hardly cools anything, few hangers, a shower door that doesn’t allow you to place a mat outside, no garbage in main bath area, hardly any TV channels to choose from as most have become “gray”, community ice without any scoop (sanitation issue/broken glass concerns)…shall I continue? We witnessed staff arguing at the lobby bar. 1 bartender servicing the entire lobby & restaurant. Food in the restaurant did not come out as ordered. Service in lobby/bar was beyond terrible. Trash in common areas as there was nobody working to pick up used items. Our second room wasn’t ready on time & it had cooler issues for my friend’s temperature sensitive medication. Shall I go on? Valet was efficient-the highlight of our trip. Carlos the bellman was friendly. Ritchie and Tyler in the restaurant are friendly & doing the best job they can given the circumstances. Phil at the bar needs more support so he isn’t unhinged. I got a measly resort fee credit. Great location.Too bad because it should be great for the price. "