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Reviews of KSL D'Esplanade Sky View Suite

3 out of 5
KSL D'Esplanade Sky View Suite
33 Jalan Seladang, Johor Bahru, Johor

Reviews

6.6
Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

7.6/10

Cleanliness

4.0/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Suitable if you value budget over comfort
Good for big families as there are four bedrooms. Note that only two rooms come with attached bathroom. A third bathroom for common use and a fourth bathroom behind kitchen and is too small to shower in. Location is convenient as just at KSL mall. However, getting in and out of apartment is inconvenient as we only had one access card when there are 10 of us. Need to pay deposit one day before stay and it is contactless check in or out.
Stayed 2 nights in Feb 2023

10/10 Excellent

Hwee Chin

Stayed 1 night in Feb 2023

8/10 Good

Gan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfort place to stay 5 star experience
Stayed 2 nights in Nov 2022

4/10 Poor

Kok Eng

Traveled with family
Liked: Cleanliness
Feedback
Did not receive the check in details till very last minutes even I have emailed to the property in advance. Been stopped by the security as there is no car park label. Upon checking been informed it was lost. Wifi not working and worse whole family got locked out for almost 4 hours as the digital lock is faulty. The customer service has been helpful and trying to solve. Overall quite a bad experience this time round.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2020

2/10 Terrible

Phua

Stayed 1 night in Mar 2020

2/10 Terrible

Ho

Traveled with group
Disliked: Staff & service
Stayed 1 night in Mar 2020