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Reviews of Zuri Express Lippo Cikarang

3.5 out of 5
Zuri Express Lippo Cikarang
Jalan Kemang Raya Kav 06, Komersial Park Lippo Cikarang, Bekasi, Jakarta

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 92 reviews" "
Rating 8 - Good. 29 out of 92 reviews" "
Rating 6 - Okay. 22 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 4 out of 92 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

HIRONARI

Stayed 3 nights in Nov 2023
Response from abdul on 2023/11/20
Dear Mr/Mrs. Hironari Warm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang.Kind regards Abdul Rahman UmarAsst. Front Office Manager

10/10 Excellent

Kim Loong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy excess to restaurants and nearby multinational industrial factories.
Stayed 2 nights in Aug 2023
Response from Abdul on 2023/8/25
Dear Mr. Kim LoongWarm greetings from Zuri Express Lippo Cikarang.We said thank you for visiting, and for taking the time to submit your review for Hotel Zuri Express Lippo Cikarang which, as mentioned, Easy excess to restaurants and nearby multinational industrial factories.Your review will certainly motivate us to remain consistent in providing comfort while staying at Zuri Express Lippo Cikarang.We are happy to look forward to another visit.Greetings,Abdul Rahman UmarAsst. Front Office Manager

6/10 Okay

NATASYA

Stayed 1 night in Jun 2023
Response from abdul on 2023/8/12
Dear Mrs. Natasya, Salam hangat dari Zuri Express Lippo Cikarang by ZHM Terima kasih telah memilih kami sebagai destinasi menginap dan meninggalkan ulasan. Kepuasan dan kenyamanan Anda sebagai tamu adalah prioritas kami.Kami menantikan kunjungan Anda selanjutnya. Sampai jumpa lagi. Hormat kami,Abdul Rahman UmarFO Coordinator

8/10 Good

VIJAI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room freshener to be added before check in. While entering the room, the room was smelly. Also hot water should be bit hot, not warm.
Stayed 6 nights in Apr 2023
Response from Hotel Management on 2023/4/19
Dear Mr. Vijay Moorthy Warm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement.We are sorry to know that this was not a completely satisfactory for you due to the list of inconveniences that you faced. Please accept our sincere apologies for all of the shortfalls that affected satisfaction during your visit. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regardsGianesa TariganAssistant Front Office Manager

6/10 Okay

kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrong addres to far from pin point
Stayed 4 nights in Aug 2022
Response from Yudi Junaeri - Hotel Manager on 2022/8/15
Dear Mr. Kazuya, Warmest greeting from Zuri Express Lippo Cikarang, On behalf of management would like to express our gratitude for our feedback delivered in term of hotel map to far from pin point. This issue will escalate to our management for any repairmen so that in the future will be convenience for all. Once again thank you very much for your review and looking forward to welcoming back you again. Best regads, Zuri Express Lippo Cikarang

10/10 Excellent

Noriaki, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2022
Response from Budi on 2022/6/17
Dear Mr. Noriaki San, Warmest greeting from Zuri Express Lippo Cikarang, Thank you for your review, we are happy to know that you had pleasant stay with us. We keep strive to maintain our quality of service and ensure every single guest have memorable experience during stay with us. We waiting to welcoming you again in the near future, Thank you. Best Regards, Budi Hernowo Front Office Manager

2/10 Terrible

KOJI

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
禁煙室予約が喫煙室て、ブラインドは外れて最悪
Stayed 4 nights in Jun 2022
Response from Budi on 2022/6/14
親愛なる。 こうじ。 ズリエクスプレスリッポチカランからの温かいご挨拶。 あなたのレビューをありがとう、ゲストの好みと部屋に関するあなたの懸念は私たちにとって非常に重要です。 到着時間前にすべてのゲストのリクエストと好みが提供され、すべての客室設備が正常に機能していることを確認します。 近い将来、またお迎えできることを楽しみにしております。 ありがとうございました。 よろしくお願いします、 ブディ・エルノウォ フロントオフィスマネージャー

6/10 Okay

takuya

Stayed 8 nights in Jul 2021
Response from Yudi Junaeri - Hotel Manager on 2021/7/26
Takuya 様 ホテルマネージャーに代わりまして、お客様から頂きました、当ホテルへのフィードバックに感謝申し上げます。お客様に当ホテルでのご宿泊に満足していただくことが私どもの使命であると心得て、今後もサービスの向上に努めて参ります。 改めまして、貴重なコメントをいただきありがとうごいました。お客様のまたのご利用をお待ちしております。 ユディ ジュナエリ ホテルマネージャー

8/10 Good

takayuki

Stayed 1 night in May 2021
Response from Yudi Junaeri - Hotel Manager on 2021/6/17
Takayuki 様 ホテルマネージャーに代わりまして、お客様から頂きました、当ホテルへのフィードバックに感謝申し上げます。お客様に当ホテルでのご宿泊に満足していただくことが私どもの使命であると心得て、今後もサービスの向上に努めて参ります。 改めまして、貴重なコメントをいただきありがとうごいました。お客様のまたのご利用をお待ちしております。 ユディ ジュナエリ ホテルマネージャー

8/10 Good

takayuki

Stayed 1 night in May 2021
Response from Yudi Junaeri - Hotel Manager on 2021/6/17
Takayuki 様 ホテルマネージャーに代わりまして、お客様から頂きました、当ホテルへのフィードバックに感謝申し上げます。お客様に当ホテルでのご宿泊に満足していただくことが私どもの使命であると心得て、今後もサービスの向上に努めて参ります。 改めまして、貴重なコメントをいただきありがとうごいました。お客様のまたのご利用をお待ちしております。 ユディ ジュナエリ ホテルマネージャー

8/10 Good

takayuki

Stayed 1 night in Mar 2021
Response from Yudi Junaeri - Hotel Manager on 2021/6/29
Takayuki 様 ホテルマネージャーに代わりまして、お客様から頂きました、当ホテルへのフィードバックに感謝申し上げます。お客様に当ホテルでのご宿泊に満足していただくことが私どもの使命であると心得て、今後もサービスの向上に努めて参ります。 改めまして、貴重なコメントをいただきありがとうごいました。お客様のまたのご利用をお待ちしております。 ユディ ジュナエリ ホテルマネージャー

10/10 Excellent

Ming Koon

Stayed 1 night in Jan 2021
Response from Yudi Junaeri - Hotel Manager on 2021/6/29
Takayuki 様 ホテルマネージャーに代わりまして、お客様から頂きました、当ホテルへのフィードバックに感謝申し上げます。お客様に当ホテルでのご宿泊に満足していただくことが私どもの使命であると心得て、今後もサービスの向上に努めて参ります。 改めまして、貴重なコメントをいただきありがとうごいました。お客様のまたのご利用をお待ちしております。 ユディ ジュナエリ ホテルマネージャー

10/10 Excellent

Munyong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Zuri Express Lippo Cikarang on 2020/3/12
Dear Mr. Munyong, Thank you for always choosing our hotel as your destination. Hope it was be a nice stay with us and thank your for taking your time to share your experience. We are welcoming you back to stay with us on your next visit.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
So-so. The electric kettle is not working but good point is after calling Housekeeping one time, immediately replaced. During morning time, calling Housekeeping 3 times to get an iron, no answer. But good point is after calling operator, she supports to trigger Housekeeping. Breakfast not many variety. But strong point of this hotel is a walking distance to many eating places.
Response from Yudi Junaeri on 2018/4/23
Dear our valued guest, Thank you for taking time to wrote review your experience during stayed in here. We are appreciate you told everything in your comment. We will improve our service to give best satisfaction to all guest. Thank you very much for your advice regard our breakfast variety are not too much by others guest. One more our location is one of the best in Cikarang area and you can felt it. We are looking forward you on your next trip to here and we will be welcoming you as very well.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Too close for comfort
Friendly hotel staff and efficient check in and check out processes. However the hotel is too close to power cable tower.
Response from Pancer Sukma Dwipayana on 2017/8/1
Dear valued guest, Our employee have been well trained in order to maximized excellent service to all guests. and power cable tower its seem too close but its safe for sure due to local government has been surveyed. thank you for your feedback and looking forward to welcoming back you again.at Zuri Express Lippo Cikarang. Best regards, Yudi Junaeri Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Pancer Sukma Dwipayana on 2017/8/1
Dear Valued Guest, The 5 star value contribution you provide gives us more motivation to always maintain the perfect service for all our guests. We look forward to your return. Warm regards, Yudi Junaeri Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory, but could be improved.
Overall, it is satisfactory. But breakfast should be improved.
Response from Pancer Sukma Dwipayana on 2017/8/1
Dear Valued Guest, We really appreciate your reviews and provide a 4 star rating and are expected for a 5 star rating going forward. Breakfast improvements have been made as per your suggestion and we look forward to your return. See you later Warm regards, Yudi Junaeri Hotel Manager

8/10 Good

Melvin

Liked: Staff & service, property conditions & facilities, room comfort
Zuri Express Lippo Cikarang value for money
The room is cosy and there is nearby restaurants.
Response from Pancer Sukma Dwipayana on 2017/8/1
All rooms are guaranteed for cleanliness and comfort..and also the location of our hotel very conveniently close to the shopping center, free of traffic, walk only about 5 minutes. 5 star value greatly assist us in maintaining guest satisfaction. Thank you for your support. Regards Yudi Junaeri Hotel Manager

6/10 Okay

Kwek, Singapore

Basic Room with a very Basic Service
A very basic room with a rather high room rate. Breakfast is horrible, flies all over the open food, although is included, never have breakfast in the hotel also the spread is limited. Check in slow as there is only one staff at the front desk and/or reception.
Response from Pancer Sukma Dwipayana on 2017/8/21
Dear Kwek, Dear Kwek, We highly appreciate your review for the improvement of hotel services. Positive input for the future. And for a more economical price can visit our hotel website. Regards, Yudi Junaeri Hotel Manager

8/10 Good

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Lulu Ariesty on 2024/2/22
Dear Keisuke, Thank you for staying at Zuri Express Lippo Cikarang and taking the time to write a feedback for us. We are very pleased to learn that you''ve received excellent services from our staff during your stay at Zuri Express Lippo Cikarang. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Lulu Ariesty Front Office Manager

8/10 Good

Hata

Liked: Cleanliness, amenities
Everything is enough good.
Stayed 1 night in Feb 2024
Response from Lulu Ariesty on 2024/2/22
Dear Hata, Thank you for staying at Zuri Express Lippo Cikarang and taking the time to write a feedback for us. We are very pleased to learn that you''ve received excellent services from our staff during your stay at Zuri Express Lippo Cikarang. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Lulu Ariesty Front Office Manager

6/10 Okay

Edmund

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Abdul on 2024/2/5
Dear Mr/Mrs. Edmund greeting from Zuri Express Lippo Cikarang. Thank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang.Kind regards Abdul Rahman UmarAsst. Front Office Manager

8/10 Good

Hata

Stayed 1 night in Nov 2023
Response from Abdul on 2023/12/13
Dear Mr/Mrs. Hata Warm greeting from Zuri Express Lippo Cikarang. Thank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang.Kind regards Abdul Rahman UmarAsst. Front Office Manager

8/10 Good

RYUKI

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Abdul on 2023/11/18
Dear Mr/ Mrs Ryuki, Warmest greeting from Zuri Express Lippo Cikarang, Thank you for choosing our hotel during your business trip at Cikarang area. I'd love to have your criticism value feedback for our hotel, it will an advantage for our review on our service in the future. Once again thank you very much and looking forward to expect your next trip and stay with us. Best regards,Abdul Rahman Umar, Assistant Front Office Manager.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비가 갑인 호텔
가성비가 뛰어난 호텔이었습니다
Stayed 4 nights in Oct 2023
Response from abdul on 2023/10/18
Dear Mr/Mrs. Anonymous Warm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards Abdul Rahman UmarAsst. Front Office Manager

10/10 Excellent

Seung Hoye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from abdul on 2023/10/12
Dear Mr/Mrs. Seung Hoye Warm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards Abdul Rahman UmarAsst. Front Office Manager

10/10 Excellent

JONGSEOG

Stayed 4 nights in Oct 2023
Response from abdul on 2023/10/14
Dear Mr/Mrs. Jongseog Warm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards Abdul Rahman UmarAsst. Front Office Manager

10/10 Excellent

woosang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 9 nights in Sep 2023
Response from abdul on 2023/10/9
Dear Mr/Mrs. Woosang Warm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards Abdul Rahman UmarAsst. Front Office Manager

10/10 Excellent

yong hyun

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023
Response from abdul on 2023/10/10
Dear Mr/Mrs. Yong Hyun Warm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards Abdul Rahman UmarAsst. Front Office Manager

10/10 Excellent

Sora

Stayed 1 night in Sep 2023
Response from abdul on 2023/10/9
Dear Mr/Mrs Sora greetings from Zuri Express Lippo Cikarang.We said thank you for visiting, and for taking the time to submit your review for Hotel Zuri Express Lippo Cikarang. Your review will certainly motivate us to remain consistent in providing comfort while staying at Zuri Express Lippo Cikarang.We are happy to look forward to another visit.Greetings,Abdul Rahman UmarAsst. Front Office Manager

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from abdul on 2023/9/18
Dear Mr/Mrs NorikoWarm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards Abdul Rahman UmarAsst. Front Office Manager

10/10 Excellent

SHUZO

Liked: Cleanliness, staff & service
使いやすい
Stayed 1 night in Aug 2023
Response from Abdul on 2023/8/11
Dear Mr/Mrs Shuzo Warm greeting from Zuri Express Lippo Cikarang.Thank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards,Abdul Rahman Umar Front Office Manager

10/10 Excellent

EIICHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023
Response from Angelita Front Office Manager on 2023/6/30
Dear Mr. Eiichi Warm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards Angelita Front Office Manager

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service
Staff is friendly and customer oriented. Service is good. The location is convenient for dining out.
Stayed 5 nights in Jun 2023
Response from Hotel Management on 2023/6/17
Dear Mr. Ryo Warm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards Angelita Front Office Manager

10/10 Excellent

shinichi

Stayed 2 nights in Apr 2023
Response from Abdul on 2023/8/18
Dear Mr. ShinichiWarm greeting from Zuri Express Lippo CikarangThank you very much for your feedback on your recent stay with us. In here, We strive to provide excellent service for every guest.Therefore your feedback is very important to us and of course it will be an encouragement for our effort for further improvement. We certainly look forward to have the opportunity to welcoming you back again on the future visit at Cikarang. Kind regards, Abdul Rahman Umar Ast. Front Office Manager

10/10 Excellent

Yoshitake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
このホテルは比較的綺麗で24時間営業のコーヒーショップがあってとても便利です。部屋も使い易く良かったけど、冷蔵庫が無いのは困った。 またSafety boxが使えなかった。まあ、問題は無いけどやはり不便でした。
Stayed 9 nights in Feb 2023
Response from Hotel Management on 2023/2/26
親愛なるお客様、当 Zuri Express Lippo Cikarang からの温かいご挨拶、 経営陣を代表として、お客様のフィードバックに感謝の意を表したいと思います。 またのご利用を心よりお待ちしております。 よろしくお願いいたします。ズリエクスプレスリッポチカランより

10/10 Excellent

Chikaishi

Stayed 1 night in Feb 2023

10/10 Excellent

Munyong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Budi on 2022/8/1
Dear valued guest, Warmest greeting from Zuri Express Lippo Cikarang, Thank you for your review and fully score. We are waiting for welcoming you again in the near future. Thank you. Best regards, Budi Hernowo Front Office Manager

8/10 Good

Masafumi

Stayed 1 night in Jun 2022

8/10 Good

Yongkeug

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Yudi on 2022/5/24
Dear Mr Yongkeug, Warmest greeting from Zuri Express Lippo Cikarang, Thank you for your review and rating for us, glad to know that you were pleasant during stay with us. We looking forward to welcoming you again in the near future. Thank you. Best Regards, Yudi Junaeri Hotel Manager

6/10 Okay

takayuki

Stayed 1 night in Jan 2022
Response from Yudi on 2022/1/19
Dear Mr. Takayuki, Warmest greeting from Zuri Express Lippo Cikarang Thank you for your rating us, unfortunately it is without any review on your feedback. We strive to keep excellent service to our guest, with strategic location, friendly staff and variety of food and beverage. We will welcoming you in the next visit. Stay safe and healthy. Yudi Junaeri, Hotel Manager

2/10 Terrible

HIROYUKI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

HIROYUKI

Stayed 1 night in Sep 2021

2/10 Terrible

HIROYUKI

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Stayed 8 nights in Jun 2021

10/10 Excellent

takayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Yudi Junaeri - Hotel Manager on 2021/6/29
Takayuki 様 ホテルマネージャーに代わりまして、お客様から頂きました、当ホテルへのフィードバックに感謝申し上げます。お客様に当ホテルでのご宿泊に満足していただくことが私どもの使命であると心得て、今後もサービスの向上に努めて参ります。 改めまして、貴重なコメントをいただきありがとうごいました。お客様のまたのご利用をお待ちしております。 ユディ ジュナエリ ホテルマネージャー

8/10 Good

inyeong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜츦앙쓸망해요 쓸망해요
Stayed 1 night in Mar 2020
Response from Yudi Junaeri - Hotel Manager on 2020/4/17
시간을내어 검토해 주셔서 감사합니다. 우리는 여기에 머무는 동안 모든 직원이 당신에게 봉사 할 수있는 매우 감사합니다. 긍정적 인 의견은 앞으로 더 나은 동기를 부여합니다. 다음 여행에서 on겠습니다. Yudi Junaeri 호텔 매니저

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
6박 후기
안쪽 끝에 있는 방은 에어컨 실외기 소음이 있어서 새벽에 잠자기가 조금 불편합니다. 그
Stayed 6 nights in Mar 2020
Response from Zuri Express Lippo Cikarang on 2020/3/19
소중한 손님 여러분, 저희 호텔을 목적지로 선택해 주셔서 감사합니다. 우리는 체류하는 동안 불편을 끼쳐 드려 죄송합니다, 우리는 당신이 의미하는 외부 에어컨으로 인한 소음을 줄이기 위해 어떤 조치를 취할 것입니다. 다음 숙박시 더 나은 서비스를 제공 할 수 있기를 바랍니다. 경험을 나누기 위해 시간을내어 주셔서 감사합니다. 다음 방문시 다시 만나기를 환영합니다.

4/10 Poor

young chun

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2020
Response from Zuri Express Lippo Cikarang on 2020/3/5
Dear Mr. Young Chun, Thank you for choosing our hotel as your destination. Hope it was be a nice stay with us and thank your for taking your time to share your experience. We are welcoming you back to stay with us on your next visit.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
明るくこじんまりとしたホテル
チカランに駐在している息子に会いにインドネシアにいき、このホテルを利用しました。 値段が安くこじんまりとした清潔で明るいホテルでした。 朝ごはんも美味しくいただきました。近くには(徒歩5分)日本食レストランがあり、マクドナルドも隣にありました。娘と私の女性二人の利用でしたが、何の不満も不安もなく快適に過ごせました。また息子に会いに行く際には是非利用したいと思います。
Stayed 1 night in Feb 2020
Response from Yudi Junaeri - Hotel Manager on 2020/2/26
ホテルマネージャーに代わりまして、お客様から頂きました、当ホテルへのフィードバックに感謝申し上げます。お客様に当ホテルでのご宿泊に満足していただくことが私どもの使命であると心得て、今後もサービスの向上に努めて参ります。 改めまして、貴重なコメントをいただきありがとうごいました。お客様のまたのご利用をお待ちしております。 ユディ ジュナエリ ホテルマネージャー