「Only thing I didn’t like was there were many homeless people all around the area I know it’s not the hotels fault just was a bit uncomfortable walking around」
「I love the ZaZas Hotels, they put extra effort in the decorations!
I just have two comments:
The mattress needs to be changed, and
No coffee machine for my morning coffee?? Really? Oh yes, and they provided me with a 16 oz water bottle, the rest was for sale…
But I would still go back!」
「Oh, I love this hotel and if I get the chance to stay here again, I will jump at it. Things didn't go great at check in. We were there for a busy event at the convention center and the hotel was oversold. So even though we had a reservation, we didn't have a room. The team immediately had a reservation for us for 1 night nearby, and they had us back in to the Omni early the next day. They also sent us a delicious charcuterie board. We feel that they worked hard to make things right and make...
「Everything was excellent except for a rude valet staff member, we didn’t know about the valet fee so my husband was asking him to explain and he just told us to get in our car and leave.」