「cancel my booking without notice
checkin at 12p and asked me to come after4pm
arrived at 4p and told me the booking has been cancelled
bad experience 」
「Noice from the lobby i can hear at my hotel room on 2/F
Manager told me that she doesn’t know how to solve the problem as the room is provided to me.
No other rooms was offered and customer service was not good enough for problem solving 」
「Very disappointing stay – would not recommend
I stayed at Mercure Haydock for two days and unfortunately the experience was extremely poor.
The biggest issue was the broken bed. One side was broken and every time we moved it made an extremely loud noise. It was also very uncomfortable and made sleeping difficult. My wife is pregnant, and the constant noise, discomfort and lack of sleep caused her severe distress. I reported this to reception and the staff later confirmed that the bed had been...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
