Excellent staff, excellent property and excellent location. A holiday maker’s dream.
Bill
於 2025 年 6 月住了 3 晚
10/10
Very nice welcome from Reception staff. Food and service were excellent. Very enjoyable few days’ stay.
Susan
於 2025 年 6 月住了 3 晚
6/10
The beds were a single and not a super king and room was meant to be premium and it certainly wasn't that
Mark
於 2025 年 6 月住了 1 晚
6/10
I like the position but the aircon was bad. Nothing opens until 7-8am nobody on reception until 8am. Restaurant staff were very nice. As I was there to vet hotel.
Nicole
於 2025 年 6 月住了 3 晚
10/10
David
於 2025 年 6 月住了 1 晚
10/10
Dale
於 2025 年 6 月住了 1 晚
8/10
I expected a better cold buffet breakfast selection at a Crowne Plaza.
Simon
於 2025 年 6 月住了 1 晚
8/10
Great location, limited staff interaction but what we did was great. Room is clean, if not a little shabby around the edges - small nicks and scuffs to most of the surfaces and walls in the bathroom.
Nathan
於 2025 年 5 月住了 2 晚
10/10
Staff are great, welcoming, friendly and helpful.
Rooms are a good size but would be nice to be able to open a window
Mark
於 2025 年 5 月住了 2 晚
10/10
Good location. Staff were so friendly and helpful. Only snag is the parking. Hotel spaces limited however public carpark below hotel was adequate.
anita
於 2025 年 5 月住了 2 晚
8/10
Friendly staff. Location was great to points of interest. Room was great size and clean.
Socorro
於 2025 年 5 月住了 3 晚
4/10
Stephanie
於 2025 年 5 月住了 1 晚
6/10
The main reason for booking this hotel was to meet family and have drinks in the bar but there was no draught lager so we were forced to drink bottles which I don’t like!
Simon
於 2025 年 5 月住了 1 晚
10/10
A very enjoyable stay. Staff are friendly and efficient.
Maxine
於 2025 年 5 月住了 1 晚
8/10
Tracey
於 2025 年 4 月住了 3 晚
10/10
Donna
於 2025 年 4 月住了 2 晚
8/10
the staff where exceptionally friendly and helpful just really nice to deal with.
my room was clean but there was a smell/odour of like a sewer/drainage issues from the bathroom. I stayed in room 223.
Tracey
於 2025 年 4 月住了 1 晚
8/10
Service was amazing. Food was good, location was ok. What let it down was quality and cleanliness of the room
Jowita
於 2025 年 4 月住了 2 晚
8/10
Steve
於 2025 年 4 月住了 2 晚
8/10
Staff were so helpful and friendly. Paid for 2 premium rooms with a view. Would definately not class them as premium rooms. One of the windows we could not see out of as was constantly steamed up. Rooms were far to hot and there was no way of cooling them down.
TRACY
於 2025 年 4 月住了 1 晚
8/10
Very near the centre of Chester, this hotel is ideally situated for exploring the city.
Andrew
於 2025 年 4 月住了 2 晚
10/10
Great
Kazem
於 2025 年 4 月住了 1 晚
6/10
The hotel entrance is dark,dirty and dismal.
It's basically a car park. The bedrooms are tired and our window was screwed closed. The duvet was a thick winter one,which we asked to change, but we're told that wasn't possible.
The bar staff were lovely but the food in the restaurant was average.
The breakfast was very good with quite a large selection of choice.