Find Shopping Hotels in Hunt Valley, MD

"When we arrived the front counter said our room was clean but they cleaning staff need to check it before it was ready. After waiting an hour we left for our dinner reservation. When we got back 2 hours later, there was still confusion if our room was ready. Finally we got our room. We where not the only ones caught up in the mess. The next morning the line for the breakfast was insanely long, so we went somewhere else to keep our day going."

"I didn’t stay here because my room was over booked and I had to stay elsewhere"

"Room is decent, safe in the room is broken. they’re extremely under staff. Upon arrival I requested a microwave, I called and checked with them in person at the lobby for 4 times. It took them more than 3 hrs to deliver the microwave up to my room. I have to say the staff at front desk is helpful, however he’s the only person around if you need help. The main reason we picked this hotel is the indoor pool. When we get there just to find out the pool water is super cloudy and no one is using it. It seems like they did not do a good job in the maintenance and keep it clean. We were afraid and did not want to touch the water in the pool. It was such a big mistake to have booked this place. I would not be going back there again. "

"room ac/heat didnt work. was hot all night. bellman left bags at front for 1 hour before i had to get them myself. pool heater didnt work, water was less than 70F"

"The staff were soooooo BOMB! They were so welcoming and professional. They provided us with good laughs and had that place moving like a well oiled machine during the Cardi B concert. I will definitely stay there again. There concession area was awesome as well."

"I was only there for one night. I didn't utilize laundry services. The staff at the front desk was very pleasant, very informative. The room was clean but in my opinion i was expecting a more modernized feel. "

"Everything was great, except for our neighbors' headboard bouncing off the wall hard enough to bounce our headboard :)"

"Clean an enjoyable "

"The staff were absolutely amazing! They were kind, welcoming, and helpful. Based on their interactions, I would love to come back."