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Reviews of Dar Lon Hotel

3.5 out of 5
Dar Lon Hotel
No.808, Sec. 2, Guangfu Rd., East Dist., Hsinchu

Reviews

9.6

Exceptional

Rating 10 - Excellent. 260 out of 350 reviews" "
Rating 8 - Good. 82 out of 350 reviews" "
Rating 6 - Okay. 6 out of 350 reviews" "
Rating 4 - Poor. 1 out of 350 reviews" "
Rating 2 - Terrible. 1 out of 350 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shiuh-sheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities are well maintained.
Stayed 6 nights in Apr 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance was hard to find.

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Hsinchu
Good place, big room with balcony. Super comfortable bed and pillow. At first I thought that the pillow would be too firm (it is soft and firm), but I had one of the best and longest sleeps of my life, so that was not a concern. Bathroom soaps are not on display and are strangely kept in a drawer in the bathroom.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店食物好吃，餐廳飲食樣式多元，還有新鮮現切的水果，且非常乾淨、服務態度親切，住起來真的很舒適。 特別想提出來兩點： 1. 飯店使用車牌辨識系統，辨識精準、速度快，進出入飯店非常方便，不用每次去櫃檯消磁，可以自由掌握自己的行程。 2. 房間內的衛浴設備有蒸氣功能，覺得新奇體驗了一下，真的挺舒壓，推薦大家試試看。
Stayed 2 nights in Apr 2021
Response from 達龍商旅-客務部 on 2021/5/16
親愛的貴賓您好， 感謝您的滿分好評價~達龍會繼續維持好的服務品質及舒適環境並做到更好，非常歡迎您再來新竹玩哦！真誠服務，只為您的到來=） 達龍商旅-客務部

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, see my 7yr old’s “review”
Great place, easy parking for Taiwan! See my 7yr old daughters review in the attached photo :)
Stayed 1 night in Jan 2021
Response from Darlon Hotel-Reception on 2021/2/19
Dear Jeff: Thank you for choosing our hotel and hope you have a good experience here. We look forward to your coming next time.

8/10 Good

Yoon

Stayed 1 night in Jan 2021
Response from 達龍商旅-客務部 on 2021/2/19
親愛的貴賓您好： 謝謝您的高分好評，歡迎再來新竹玩哦！真誠服務，只為您的到來=）

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020
Response from 達龍商旅-客務部 on 2020/12/13
親愛的貴賓您好： 謝謝您的滿分好評，歡迎常來新竹玩並再次入住達龍哦！真誠服務，只為您的到來=） 達龍商旅-客務部

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great! Staff are friendly and helpful.
Stayed 1 night in Sep 2020
Response from 達龍商旅-客務部 on 2020/10/2
親愛的貴賓您好：感謝您給予滿分好評價，很開心貴賓這趟旅程住的舒適，也期待能再次為您服務！真誠服務，只為您的到來=）

10/10 Excellent

Terry K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention to detail
The Dar Lon was a comfortable and convenient place to stay. I loved the steam shower in my room. The small things included in the room made for a relaxed business trip.
Stayed 2 nights in Sep 2020
Response from 達龍商旅-客務部 on 2020/9/18
Dear Sir: Thank for your comment. Look forward to seeing you again. Reception-Dar Lon Hotel

10/10 Excellent

W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, friendly service. Hotel is well appointed with good facilities. Restaurant food is very well prepared. Staff are excellent
Stayed 5 nights in Aug 2020
Response from 達龍商旅-客務部 on 2020/9/8
親愛的貴賓您好：感謝您給予滿分好評價，很開心貴賓這趟旅程住的舒適，也期待能再次為您服務！真誠服務，只為您的到來=） 達龍商旅-客務部

8/10 Good

Caryn, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Repeated visit to this hotel! Comfortable and warmly as it is. Everything is still so good except that mosquitoes are in sight.
Stayed 3 nights in Feb 2020
Response from Reception-Dar Lon Hotel on 2020/2/20
Dear Sir: Thank for your comment. Look forward to seeing you again. Reception-Dar Lon Hotel

10/10 Excellent

Peiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice and clean place to stay with. Looks like it has just been renovated recently. The service and breakfast were amazing too. Would strongly recommend it!
Stayed 1 night in Dec 2019
Response from 達龍商旅-客務部 on 2020/1/12
Dear customer： Thank you for your strongly recommend. Hope will see you soon again=) Reception-DarLon Hotel

10/10 Excellent

Lim

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Breakfast Spread, comfort room, clean and included steam bath which is lovely
Stayed 1 night in Jan 2020
Response from 達龍商旅-客務部 on 2020/1/12
Dear customer： Thank you for your good reviews. Hope will see you soon again=) Reception-DarLon Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Hotel is quite new. Staffs are friendly and helpful.
Stayed 1 night in Dec 2019
Response from 達龍商旅 on 2019/12/30
Dear customer： Thank you for your good reviews. Hope will see you soon again=) Reception-DarLon Hotel

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was polite, room was spacious, there was even a steam room in the toilet itself. A free fruit platter was served everyday, and the breakfast spread was quite good. There was a supermarket nearby as well.
Stayed 2 nights in Dec 2019
Response from 達龍商旅-客務部 on 2019/12/30
Dear Customer: Thanks for your good reviews! Looking forward to seeing you again=） Receptions-DarLon Hotel

10/10 Excellent

SAI, Singapore

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean, helpful staff, useful pantry with water dispenser, nice breakfast.
Stayed 3 nights in Nov 2019
Response from 達龍商旅-客服部 on 2019/11/20
Dear customer: Thank you for your appreciation！Welcome to stay again=) Receptions-Darlon Hotel

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from 達龍商旅-客服部 on 2019/11/21
親愛的旅客您好： 謝謝您的評分，我們會盡力改善問題，還望您再給我們一次機會，下次一定不會讓您失望的，期待您的到來=) 達龍商旅-客務部

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all. The hotel is ok and it has a friendly & accommodating staff
Stayed 4 nights in Oct 2019
Response from 達龍商旅-客服部 on 2019/11/5
Dear Customer: Thanks for your nice reviews! Looking forward to seeing you again! Receptions-DarLon Hotel

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and welcome fruits platter with very good variety.
Stayed 2 nights in Aug 2019
Response from Reception-Darlon Hotel on 2019/8/15
Dear Sharon : Thanks for your high score and comment. Look forward to seeing you again. :)) Reception-DARLON Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from 達龍商旅-客務部 on 2019/8/12
親愛的旅客您好： 謝謝您給予我們高分好評，歡迎再來新竹玩哦！真誠服務，只為您的到來=） 達龍商旅-客務部

10/10 Excellent

Pin-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never wrote a review before. But this place is so nice, new, clean, staffs are so polite and friendly, and food is so good that I have to recommend everyone to give it a try.
Stayed 2 nights in Jul 2019
Response from DARLON HOTEL on 2019/8/3
Dear Pin Yu : Thanks for your high score and comment. Look forward to seeing you again. :)) Reception-DARLON Hotel

10/10 Excellent

Yuanpang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

CY, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will return again! New hotel in the area, very comfortable and clean. Very homely feel which caught my heart. Bed was great, service were beyond satisfactory, staffs offered plateful of fruits upon arrival and for each night. Hotel Location had a different address and staff notified us immediately via Expedia message thread upon our booking confirmation! Breakfast Buffet had large varieties and were nice! Convenience stores and Hypermarket are at reach too. As I travel to Taiwan very often, this is the best hotel I had came across. Thank you Dar Lon team for the wonderful stay and please do keep up the good work, see you guys again in the near future!
Stayed 2 nights in Jul 2019
Response from DarLon Hotel on 2019/7/20
Dear CY : Thanks for your high score and comment. .Look forward to seeing you again. :)) Reception-DARLON Hotel

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding of the property is a little run down, it feels different when enter the hotel. Room, although basic, is new and clean. A plate of fruit is delivered to our room daily. Breakfast is also not too bad. Exceeded my expectation as a business hotel.
Stayed 2 nights in Jun 2019
Response from Reception-Dar Lon Hotel:)) on 2019/7/2
Dear : Thank for your comment. .Look forward to seeing you again. :))

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Although the description of the room says it has a queen bed, it is actually a king size bed. The bed is very comfortable and the room is clean. The hotel has a nice restaurant too.
Stayed 18 nights in May 2019
Response from Reception on 2019/6/25
Thank for your high score comment.Look forward to seeing you again. :)) Reception-Dar Lon Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Reception-Dar Lon Hotel on 2019/6/6
Dear Customer: Thank for your high score.Look forward to seeing you again. :)) Reception-Dar Lon Hotel

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good in all aspects.
Stayed 5 nights in Apr 2019
Response from Reception-DarLon Hotel on 2019/4/24
Dear THOMAS: Thank for your high score comment.Look forward to seeing you again. :)) Reception-Dar Lon Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from RECEPTION-DARLON HOTEL on 2019/4/24
Dear Anonymous: Thank for your high score.Look forward to seeing you again. :)) Reception-Dar Lon Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its ok
its ok
Stayed 1 night in Feb 2019
Response from 達龍商旅-客服部 on 2019/2/21
Dear Customer : Thank for your comment and look forward to seeing you again. Reception-Dar Lon Hotel

10/10 Excellent

Tu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Hsinchu with Excellent Service
The hotel is new and clean. The service is top notch with lots of attention to details, such as serving ginger tea when you are waiting in the lobby, or putting your hold luggage to your room if you extend your stay. The staffs are very friendly, helpful, and respectful. The hotel has stone floor which is easy to clean. The bathroom is spacious with both rain shower and handheld shower. I am very pleased for my entire stay. I will definitely book Dar Lon hotel again for my next business trip in Hsinchu city.
Stayed 1 night in Jan 2019
Response from Reception-Dar Lon Hotel on 2019/2/2
Dear Customer : Thank for your comment and look forward to seeing you again. Reception-Dar Lon Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel room with uniquely designed steam shower. Tea and fruit at registration. Convenient location. All at a bargain price.
Stayed 1 night in Jan 2019
Response from Dar Lon Hotel on 2019/1/2
Dear Customer : Thank for your comment and look forward to seeing you again. Reception-Dar Lon Hotel

10/10 Excellent

Fu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are most courteous and helpful. We will use this hotel for sure when needed.
Stayed 2 nights in Dec 2018
Response from 達龍商旅-客務部 on 2018/12/30
Dear Customer : Thank for your comment and look forward to seeing you again. Reception-Dar Lon Hotel

8/10 Good

hms, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel - great staff & service!
Our room was spacious & quiet with a very comfortable bed. Shower doubles as a steam room - which we didn’t use but might have done had the weather been cooler. Staff went out of their way to be helpful - even coming with us around the corner to bring our hire car into the hotel parking garage. Language sufficient to cope with English-speaking guests. Hotel facilities, including roof garden, not quite completed - only opened January 2018.
Stayed 1 night in Sep 2018
Response from 達龍商旅-客服部 on 2018/9/11
Dear Sir, Thank for your comment and look forward to seeing you again. :)) Dar Lon Hotel

10/10 Excellent

Matt, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and new, and the staff provide excellent service. The breakfast buffet was very good and had a nice selection. There is a 7-11 nearby, and it is a short walk to the Hsinchu Flower Market, Hsinchu Zoo, and YouBike station.
Stayed 2 nights in Aug 2018
Response from 達龍商旅-客服部 on 2018/9/14
Dear Matt: Thank you very much for your compliment, I hope to have the opportunity to serve you again. Darlonhotel - Customer Service Department

10/10 Excellent

Laurence, San Francisco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel. Great breakfast. Great staffs. Location is a bit inconvenient. Not walkable to anywhere. Overall still a very good choice for business travel.
Stayed 3 nights in Aug 2018
Response from 達龍商旅-客服部 on 2018/8/14
Dear Laurence：Thank for your comment. :)) It's a pleasure to be of service to you. Look forward to seeing you again. :))

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
The staff routinely went out of there way to be helpful. The restaurant had food options in the late evening when it can be hard to find local restaurants that are open.
Stayed 8 nights in Apr 2018
Response from 達龍商旅-客服部 on 2018/5/2
Thank you for giving us a high assessment . Our operation principle is "Customers come first", we are all glad to help you. Moreover, thank you for leaving a message about our restaurant. Hope you like our service and our meals. We are looking forward to seeing you in the future! :)

10/10 Excellent

Mao Feng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停車方便，設備新穎，乾淨整潔，附贈早餐，物超所值，值得再訪。
Stayed 3 nights in Mar 2024

10/10 Excellent

SH HUA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
東西好吃,房間乾淨.
Stayed 1 night in Feb 2024

10/10 Excellent

SHI FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Youngsuk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self laundry
Stayed 7 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店的中央空調不能調整溫度，入住時感覺很悶卻無法調整。
Stayed 1 night in Jan 2024

8/10 Good

SHI FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很乾淨
Stayed 1 night in Jan 2024

8/10 Good

Kai-Chun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐好吃，願意為了早餐再次住宿XD
Stayed 1 night in Jan 2024

10/10 Excellent

kohsuke

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

DAE GERN

Business traveler
Liked: Cleanliness, room comfort
근처에 RT마트가 도보 5분 가능하고 영업은 07~23시 까지 효울성은 있으나 주변 상권은 없어보입니다. 평점 9점 이상이던데 조식이나 룸 상태, 스탶 서비스 포함해서 이가격에 8.4점 주고싶습니다. 조식은 그리 훌륭한 정도는 아니고 다른 도시 호텔들 조식과 다를바 없습니다.
Stayed 1 night in Dec 2023

10/10 Excellent

IHUNG

Stayed 1 night in Nov 2023

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Ching-Hsuan

Stayed 1 night in Sep 2023