「We had a great stay with two other couples. The unit is well kept as are the grounds. Some good places to eat without having to drive. My only criticism is that none of the lights are very bright except those in the kitchen. We could not play cards at the dinning table because of this. We had to arrange chairs around the kitchen counter.」
「Please see my e-mail sent to Epic Realty on 10/22/2023 discussing how uncomfortable I was, that staff complained because the door closed from a wind burst and my friends and neighbors assisted helping with my 6 digit codes that they changed continuously.
Asking assistance from staff has never been this tremulous. They were upset I called to get a new code after all.my possession was in the room.
」
「A little aged, but otherwise excellent resort for families with teenagers and toddlers. Their cabana and ocean beds rental were reasonable and convenient. Hotel restaurants are ok. Typical overly expensive and mediocre flavor; however, you have Plantantion House, Merriman, Sansei, and other Kaanapali/Lahaina restaurants to try. Also, nearby Honolua Store is perfect for more affordable dining and drink options.」
「Too many pools that kids are allowed in. The adult pool at the Westin next door was small and people walked through the area constantly no privacy no music no bar
Everything closed too early !!! 」
「Beautiful, brand new hotel. Comfortable rooms. Very comfortable bed. Attentive staff, Great hot breakfast. Nice to have a comfortable option on Maui that isn't in a tourist area.」
「We enjoyed our stay at the resort, everything is extremely clean and organized.
They put all what we needed at the kitchen.
Loved having washer and dryer.
The property manager is well responsive.
We will definitely come back 」
「It’s all about Napili Bay it is so beautiful and stay at Napili Shores was simply wonderful. Stayed in a studio sized room with ocean view, definitely a bonus. All items for bathroom, kitchen or comfort are perfectly provided and well thought out. Pro tip, stop at Costco after landing at airport if they’re open for food, drinks and snacks. 」
「Hotel is fantastic and pool and beach situation is hard to beat. Convenient to restaurants and shops at Whalers Village. Good service and room layout. Small downside is the outsourced towel operation at the pool - closes at 5 even though the pool is open until 8. And then the pool area isn’t cleaned up until the outsourced company comes back on duty in the AM. But that’s a fairly small complaint overall. Would definitely stay again. 」