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Great historic location In the heart of where Titanic was built Great walks round historic Belfast dock area Great Titanic memorabilia Service ranged from amazing in Wolff restaurant for dinner , Restaurant manager took great care of all customers , To very poor in bar :slow surly service

The staff were so amazing and helpful and had a huge sense of care in what they are doing. The gentleman at the front desk was absolutely wonderful and also the gentleman who was at the restaurant and then the bar once that closed. Both of these guys really turned a frustrating situation around for me. They got us into dining last minute and I couldn’t ask for more! Thank you all so very much! I’d love to go back one day!

Beautiful place, nice accommodations, helpful staff, and nice restaurant with really good food. Short drive from Belfast, nice to be in the country!

Es muy linfo Hotel a orillas del rio. Confortable. El personal bien pero no saben mucho sobre actividades turisticas. Muy cerca del centro

Fabulous place to stay for lovely spa treatments, delicious food and beautiful rooms. Staff was super friendly. Highly recommend.

Lovely location and staff

Beautiful castle dating back to 1625 AD, but had all the comforts and amenities of a newer hotel. Spectacular view of sea from room. The bed was amazing! Definitely our favorite place of all the places we stayed this trip.

I had a great day. The staff were knowledgeable and helpful. The room and the gym were in great shape.

The hotel was clean and plenty of parking available. Situated in a nice area. The AC was a bit weak.

The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!

Welcoming hotel in the heart of the city.

I have stayed at hotels all over the World and this one ranks as one of the best. The hotel was spacious, clean and in a lovely country setting. The staff were courteous, friendly and very helpful. The breakfast had lots of options and everything was cooked well. The restaurants provided excellent service and food. All around it was a very pleasant stay.

Lovely place

The room was very small and dated. But what the room lacked was made up by the staff. The staff went above and beyond to help us more than once. Would we stay here again? Absolutely!

Very welcoming staff. Great views right on the water front! Good food.

Great location and accommodation

The rooms were spacious and the beds comfy. The staff was quick to help. The food was good at the restaurant.

The front desk staff was very kind and helpful. The hotel is well maintained with a lovely golf course right out the back. We were pleased with the large breakfast offering and very comfortable beds. On of the best nights sleep on the trip! We will choose to stay here again.