The Merchant Hotel in Belfast blends Victorian grandeur with contemporary luxury. Relax on the rooftop terrace, enjoy on-site shopping, or book spa treatments. Three restaurants offer French cuisine for dinner, plus breakfast and brunch options, all with high-speed WiFi.
Located in Belfast City Centre, a neighborhood in Belfast, The Merchant Hotel is in the entertainment district and near the airport. MAC Theatre and Waterfront Hall are cultural highlights, and travelers looking to shop may want to visit Victoria Square Shopping Centre and St. George's Market. Looking to enjoy an event or a game while in town? See what's going on at SSE Arena. Looking to get your feet wet? Kayaking, water skiing and parasailing adventures can be found near the property. Visit our Belfast travel guide
Luxury boutique hotel near Victoria Square Shopping Centre
Located close to Belfast Customs House and St. Anne's Cathedral, The Merchant Hotel provides free full breakfast, a rooftop terrace, and shopping on site. Treat yourself to a body scrub, aromatherapy, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
Valet parking (surcharge), express check-out, and express check-in
Babysitting (surcharge), luggage storage, and wedding services
An elevator, free newspapers, and multilingual staff
Room features
All 63 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
Bathrooms with rainfall showers and designer toiletries
32-inch HDTVs with premium channels
Childcare services, electric kettles, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Secured self parking on site (GBP 15 per day)
Covered valet parking on site (GBP 39 per day)
Limited onsite valet and self parking
Food and drink
Free full breakfast available daily 7:00 AM to 10:00 AM
3 restaurants
A bar/lounge
Couples/private dining
Restaurants on site
Berts Jazz Bar
Cloth Ear Bar
The Great Room
Things to do
Evening entertainment
Full-service spa
Health club
Hot tub
Sauna
Shopping
Steam room
Family friendly
In-room babysitting (surcharge)
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
1,130 square feet of conference space
Business center
Computer station
Meeting rooms
Outdoors
Rooftop terrace
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
6 floors
Banquet hall
Built in 1860
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Bathroom
Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided
Entertainment
32-inch LCD TV with premium digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from February 9 to February 10:
One of the dining venues
Bar/Lounge
Business center
Fitness facilities
Laundry facilities
Meeting facilities
Parking area
Sauna
Spa
Hot tub
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Secured self parking fee: GBP 15.00 per day
Covered valet parking fee: GBP 39.00 per day
Early check-in fee: GBP 100.00 (subject to availability)
Late check-out fee: GBP 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
National rating
This property has received its official star rating from Tourism NI.
Property is also known as
Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast
Frequently asked questions
Is The Merchant Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for GBP 15.00 per day. Valet parking is available for GBP 39.00 per day. Limited spots are available.
What time is check-in at The Merchant Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 100.00 (subject to availability).
What time is check-out at The Merchant Hotel?
Check-out is at noon. Late check-out is available for GBP 50.00 (subject to availability).
Where is The Merchant Hotel located?
Located in Belfast City Centre, this luxury hotel is within a 5-minute walk of Victoria Square Shopping Centre, MAC Theatre, and Belfast Customs House. St. Anne's Cathedral and Waterfront Hall are also within 10 minutes. Lanyon Place Station is 13 minutes by foot and Great Victoria Street Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Merchant Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Location
9.8
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 380 out of 453 reviews
10 - Excellent
380
Rating 8 - Good. 50 out of 453 reviews
8 - Good
50
Rating 6 - Okay. 17 out of 453 reviews
6 - Okay
17
Rating 4 - Poor. 3 out of 453 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 453 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Mary Kay
2025/10/14
Liked: Cleanliness, staff & service, room comfort
Gorgeous place, historic and perfect location to walk everywhere
Fantasy experience! Everything exceeded all expectations,! Amazing facilities, friendly staff , amazing food……I can keep going on about how amazing The Merchant is 😊
The hotel was a beautiful place with really friendly and helpful staff. However it’s in the Cathedral district which is the hub of the entertainment area. It can get VERY noisy at night and we had to move rooms in order to get a good nights sleep. This was organised very efficiently by the hotel staff and our second night was much quieter.
The hotel is very convenient for exploring Belfast and the hotel staff are excellent.
GREAT location. BEAUTIFUL hotel. DELICIOUS breakfast. Super-professional staff. All around excellent experience. Rooms were a good size and really nicely decorated (we stayed in the Victorian rooms). Only slight mis-understanding was on the payment terms. The booking said pay at property but they needed to bill two weeks in advance. We got it worked out but suggest that the hotel update their T&Cs on their Expedia listing for a more pleasant experience.
Overall AMAZING hotel and would highly, highly recommend.
Stayed here a long time ago. Noticed a difference. Rooms are getting a bit tired. One member of staff was quite abrupt at breakfast. Not the same experience I had received before unfortunately.