2/10 很糟糕
Patrick
2026 年 2 月 18 日
I am so UNHAPPY with this service. They cancelled our booking the day we landed from london to Ho Chi Minh due to the air con not working even though they had other rooms available on their site. Customer service was also so bad and not responsive and we had no place to go when we landed due to the poor communication even though we booked this over 6 months ago. We had to pay almost double the price for another hotel on the day. I’m honestly appalled with this service and don’t recommend this place to stay for anyone.
And the receptionist had no manners at all when we went to the hotel demanding a refund. The guy was picking his nose whilst he was speaking to us and it was disgusting. Not even joking he was doing it for like 5 minutes straight.
It was disgusting - I don’t recommend this place at all.
Patrick
於 2026 年 2 月住了 10 晚































