Motels in Henrico County

"Room was clean staff very friendly "

"Great value extended stay hotel just west of downtown Richmond that is convenient to restaurants, retail and interstates....Absolutely phenomenal staff that works hard to ensure complete guest satisfaction. Highly recommend!"

"Clean. Nice staff. Convenience of location. "

"We didn’t keep our reservation… it was unbearable. Smelled like smoke and was dirty. We were not comfortable staying there so we asked for a refund. We have not seen it yet. "

"We requested a room with 2 queen beds, they gave us a room with one bed, when we went to the reception to let them know they took over 1/2 hour to then tell us that they did not have any rooms available with 2 beds, and couldn’t provide us with two rooms either, they told us with no worries in the world that they overbooked and couldn’t do anything for us. Basically left us stranded after a very long trip and being super exhausted."

"This place does NOT look like the pictures. Pulling into the parking lot and you'll see run down signage, blinking signs, and even some flickering lights. Check in was quick, easy, and friendly. Now onto the room.... lordy where do i start? This place is sooooooo outdated and is in desperate need, for not even just upgrades, but PROPER maintenance. The ceiling tiles were gross looking and some looked like they'd fall out. One electrical socket didnt have a cover (I would assume that shouldn't be like that for safety). One socket didnt work at all. There was a tissue stuffed into a possible hole in the ceiling. The Side table lamp was broken. The towel rack in bathroom was rusted quite a bit. Bed was ok... had clean sheets. I asked for an extra towel and wash clothes. Front desk said that they didnt have anymore but they would get some and bring them to my room within 10-15 minutes... got them almost 1.5 hours later (after 11 pm. Luckily, i hadnt fallen asleep yet). No phone in the room to contact front desk. Had I been able to get a refund, I would have and went elsewhere. Don't get me wrong. I'm not looking for immaculate and completely updated esthetics, but this was a bit ridiculous. Definitely won't be staying there ever again. Sorry. "

"Even though the rooms say smoke-free, they are not. Our room smelled like smoke, and they had no other rooms to move me. The walls and ceiling are yellow ..prob from the smoke. The bathroom was not the best. There was no staff to refill items at breakfast. This hotel needs to be painted or renovated. "

"Clean room and good breakfast "

"All elevators were broken, the faucet in the bathroom was loose. Generally a bad place to stay"