「Good location, classical and beautiful building, small but clean room, with very nice and warm staff. The delicious breakfast and coffee deeply impressed us. We feel at home in this hotel. The staff provided sincerely enthusiastic service and tidy room ,which made us a perfect stay in Luzern. Thank you very much!」
「Right in the old city centre. Check in location is about 100M away and no porter service. You have to move your baggage on the rocky road. Expensive and difficult to locate parking point.」
「Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants.」
「Sehr schönes Design! Die Zimmer sind hochwertig eingerichtet und mit Smart Home ausgestattet und bieten deshalb jeden Comfort. Als Paar auf der Durchreise hatten wir 1 Übernachtung gebucht. Das Frühstücksbuffet ist große Klasse , es fehlt an gar nichts und die Qualität ist sehr gut. Der Frühstücksraum mit Blick auf den See lädt zum verweilen ein. Kurz gesagt empfehlenswert. 」
「Wir haben das Hotel nur als Übernachtung genutzt, können somit nicht viel über die Umgebung sagen.
Das Hotel war jedoch super, das Personal freundlich und das Frühstücksbuffet sehr gut.」
"Perfect location and friendly staff. Breakfast hit the spot, but they could definitely use a few more coffee machines—everyone ended up waiting in line for their morning coffee."
"The room is good but the check in experience is really bad. The staff at the check in counter is impolite and rude. He was not wearing a name tag and he almost broke our passports. He pressed our passports in 360 degree turn with “deadly force” and it was terrible. When he asked us to pay the city taxes, he just bang on the machine twice with his hand. I hope the hotel can do some training for the check-in counter staffs. "