Independent Heart of England hotels

"Staff really friendly and helpful great place to relax food in the restaurant excellent room clean and comfortable bed easy access to Birmingham "

"Lovely stay but the only issue we had was the booking was for 3 and there was only 2 glasses and mugs and likewise only enough tea and coffee etc for 2 so that was not very good."

"Hotel was quiet, have stayed there a few times and will return, restaurant staff area amazingly friendly and helpful during breakfast. Will highly recommend "

"Great "

"Lovely stay with my family. Great location. Bullring is a 10 minute walk away. Service during breakfast was amazing. The lady overseeing the service was amazing with my children. Thank you. "

"Very good stay, hotel near everywhere we needed to go....excellent"

"Nice service "

"Bit apprehensive beforehand reading reviews as the hotel is undergoing refurb but honestly our room was excellent as it was one newly refurbished.To be fair it was a bit of a trek getting to it but it is an older building and not much they can do about that as it is also only a couple of floors so extends out the back considerably. carpets in corridors bit dirty but builders clearly in and out, and they seem to have painted bits that maybe should have waited until refurb finished - also whoever picked the colour scheme clearly likes green of all shades!!! Bar and bar staff great. Didn't try the food but will next time.But overall no problem recommending ...if you get a refurbed room. problem going back "

"Very spacious clean rooms with exceptional facilities"