Britannia Hotels Heart of England hotels

"Staff were brilliant, so welcoming and looked after us from the start of pur trip until we left "

"Staff very helpful, even though we only had the bar food, it was excellent. "

"Clean room, very comfortable bed, great shower and lovely staff"

"staff and facilities all very good "

"customer relations was especially helpful and accommodating as it was "

"Every area in the hotel was spotless. The staff in the breakfast area wiped down surfaces, tidied up displays and cleared up endlessly. The room, en-suite, corridors, lifts and reception area could not have been cleaner! "

"Had a lovely stay at this hotel. The staff were friendly and helpful, the room was lovely and the location was great! I would definitely return."

"Hotel was great and accommodating. The breakfast was amazing. Staff member Kevin was so professional, polite, knowledgeable and a credit to this business. "

"To be honest I wasn’t expecting much with it being a budget hotel but it was clean and tidy and well presented with all the amenities that were needed. The staff from the front desk to the cleaning staff were all amazingly friendly and helpful which provided a great stay in Birmingham "