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"Fantastic location, easy to get around, very helpful staff and good value for money"

"The staff were incredibly helpful and friendly."

"The rooms are clean and the cleaning staff adjusted routine to my likes. The location is good, walkable to West Lake with lots of restaurants and shopping choices."

"Top notch service, staff, clean property, new facilities, and incredible food at hotel. Would highly recommend staying here. "

"Very friendly staff, hotel is very clean "

"Except for the AC issue in the room, the staff, location, and cleanliness were all 5 stars! If you need shopping, do not miss the outlet mall, which is within walking distance from there."

"The location is good as its near a "mall" which has many good eating options and amenities. Hotel provides pickup from nearby train station which is very helpful since its our first time to Hangzhou. Also the staff is very helpful and friendly."

"We really liked the location of the hot. Walking distance to everything. The only down side is that the hotel has been around so it’s not modern looking and the rooms are antique."

"Excellent hotel, loved it. Clean, convenient, very comfortable, great location."

"Clean and comfort stay. Convenient location for transit at airport."

"Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel. "

"Thanks to its convenient location and excellent service. The staff are very friendly and helpful."

"Great breakfast, nice rooms and very kind staff!"

"The hotel is perfect! Very close to the metro and a lot of food options around! The staff are very friendly. "

"Great rooms , fantastic buffet restaurant. "

"Prompt check in, large and modern room. Huge bathroom"