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Reviews of Hakone Yunohana Prince Hotel

3.5 out of 5
Hakone Yunohana Prince Hotel
93 Ashinoyu, Hakone, Kanagawa-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 73 reviews" "
Rating 8 - Good. 29 out of 73 reviews" "
Rating 6 - Okay. 6 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Huy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen experience was fantastic. It's a beautiful hotel with wonderful staff services. We like everything about the hotel. The only thing we didn’t like was the long walk uphill from the bus stop to the hotel. While the hotel offered shuttle pick up from the bus stop, this information was not made known to us. We wish we knew to call the hotel to pick us up. Dragging our large luggages up the hill for 30 minutes was quite a challenge.
Stayed 1 night in Apr 2024
Response from Yunohana Prince Hotel Mikio Sakurai on 2024/4/16
Thank you very much for visiting Hakone Yunohana Prince Hotel the other day. Once again, we would like to thank you for taking the time out of your busy schedule to rate us. We apologize for any inconvenience caused regarding the shuttle bus. We have posted this on the bus stop and on our website, but we have not been able to inform you of this, so we would like to thank you once again.We will continue to strive to provide a comfortable stay for our customers. We look forward to seeing you again soon. Hakone

10/10 Excellent

Yau Chun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel in a scenic environment
Stayed 1 night in Mar 2024
Response from Mikio Sakurai on 2024/3/10
Thank you very much for visiting Hakone Yunohana Prince Hotel the other day. Once again, we would like to thank you for taking the time out of your busy schedule to rate us. We will continue to strive to provide a comfortable stay for our customers. We look forward to seeing you again. Hakone Yunohana Prince Hotel

8/10 Good

Dennis Chi Mo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mikio Sakurai on 2024/3/10
Thank you very much for visiting Hakone Yunohana Prince Hotel the other day. Once again, we would like to thank you for taking the time out of your busy schedule to rate us. We will continue to strive to provide a comfortable stay for our customers. We look forward to seeing you again. Hakone Yunohana Prince Hotel

10/10 Excellent

Jenifer

Stayed 2 nights in Jan 2024
Response from 箱根湯の花プリンスホテル 櫻井 幹大 on 2024/1/10
Thank you very much for visiting Hakone Yunohana Prince Hotel the other day. Once again, we would like to take this opportunity to thank you for taking the time out of your busy schedule to rate us. We will continue to strive to provide a comfortable stay for our customers. We look forward to seeing you again. Hakone Yunohana Prince Hotel Mikio Sakurai

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very welcoming and accommodating. I don't speak any japanese and i had no troubles at the hotel. The onsen facilities were very relaxing.
Stayed 2 nights in May 2023
Response from 櫻井 幹大 on 2023/5/20
Thank you for visiting Hakone Yunohana Prince Hotel the other day. Also, we would like to thank you again for your evaluation of your stay during your busy schedule. We are very happy to receive your compliments regarding our staff and the hot springs. We will continue to do our best to make our guests feel comfortable. looking forward to seeing you coming again. Hakone Yunohana Prince Hotel Mikio Sakurai

10/10 Excellent

Alexis, Los Angeles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t express how accommodating and helpful the staff was here. I’m sure we were annoyingly needy Americans but they were so gracious and sweet helping us with all of our questions. Genuinely gorgeous place with even more lovely people.
Stayed 1 night in Apr 2023
Response from 支配人 笹尾 雅洋 on 2023/4/21
Thank you very much for coming to Hakone Yunohana Prince Hotel the other day.We would like to take this opportunity to thank you once again for your feedback regarding your stay during your busy schedule.I am very happy to receive the words of excessive praise regarding the reception of the staff.We will continue to do our best to ensure that our customers can spend their time comfortably.Please visit our hotel when you come to Hakone.Severe, please take care of yourself.We are looking forward to seeing you again.Hakone Yunohana Prince HotelManager Yoshihiro Sasao

8/10 Good

Grace

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit old. Didn’t sleep well. Not recommmend
Stayed 1 night in Jan 2023
Response from 支配人 笹尾 雅洋 on 2023/2/7
Thank you very much for coming to Hakone Yunohana Prince Hotel the other day.We would like to take this opportunity to thank you once again for your feedback regarding your stay during your busy schedule.We sincerely apologize for not being able to provide you with a comfortable stay.We appreciate your valuable feedback.We will continue to do our best to ensure that our customers can spend their time comfortably.It's cold, but I'm starting to feel the signs of spring little by little.Severe, please take care of yourself.We are looking forward to seeing you again.Hakone Yunohana Prince HotelManager Yoshihiro Sasao

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Martyn, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true Japanese experience, highly recommended, great location to visit lake ashi.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun traditional Japanese experience. Didn’t realize we were going to be in a traditional room, but it was a wonderful experience! Loved the onsen and breakfast
Stayed 2 nights in Oct 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent meeting our extra needs.
Stayed 3 nights in Oct 2018

8/10 Good

Karen, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean, and the room large. We had a Japanese style room with western beds. There are no rooms with double or queen size beds so no choice other than twin beds. The property description says that there is a restaurant but there is not. We arrived around 9 pm with no dinner and the only option were packages of dried ramen noodles sold from the front desk. They will prepare a set Japanese dinner if you provide advance notice. Same for breakfast. Otherwise, no food or bar in the hotel. This hotel is far from town, half way up the mountain in a remote area. On the map, it appears to be nearer town and I wish we had researched this more carefully before staying there. If you do not have a car, then the best transportation option is the local bus. The hotel will take you to the bus stop and pick you up. The owner/manager and all of the staff are very helpful.
Stayed 2 nights in Jul 2018

8/10 Good

PING-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was nice stay overall just a bit disappointed on the venue for dinner and breakfast
Stayed 1 night in Oct 2017

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasurable Japanese ryocan experience.
This ryocan hotel by the golf course offers every bit as expected of an experience complete with tatami floor, wood partitions, modern private bathroom, in house indoor/outdoor onsen facilities. Morning Japanese breakfast! Shuttle provided to a 5-min away bus stop at request from public phone booth across bus stop, also once a day shuttle to odawara train station. Did I say top notched front desk, English speaking too! Kudos.
Stayed 2 nights in Sep 2017

10/10 Excellent

marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity and class
It was perfect timing to relax and refresh in this quiet secluded resort just outside Hakone. Wonderful Onsen. Great dinner with lots of items to taste. Authentic Japanese resort. Rooms were huge with view out to golf course
Stayed 1 night in Aug 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay at the Yunohana Prince Hotel
We had a very pleasant stay at the Prince Hotel in Hakone. The onsen was clean. I didn't even shower in our room. I went to the onsen twice a day! The half board inclusive is a must! The Japanese meals were very tasty & the presentation was beautiful. The Japanese breakfast were simple but it was ebough to fill your tummy. Shuttle service to the bus stop made it convenient to get to places in Hakone. Did the Checkpoint, cable cars, train, ropeway to Owakudani, & pirate ship across Lake Ashinoko all in one day. Made it back on time for dinner.
Stayed 2 nights in Aug 2017

10/10 Excellent

Wai Lung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up in the mountain With stunning views Excellent service
Stayed 1 night in Nov 2023
Response from 櫻井 幹大 on 2024/1/10
Thank you very much for visiting Hakone Yunohana Prince Hotel the other day. We would also like to take this opportunity to thank you for taking the time out of your busy schedule to share your feedback with us. As the hotel is located at the highest altitude in Hakone, it is far from Odawara Station and Hakone Yumoto, but you can see the starry sky, the sunrise, and spectacular views of nature that can only be seen at high altitudes.We will continue to strive to provide a comfortable stay for our customers. Hakoneyunohanaprincehotel Sakurai

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from 하코네 유노하나 프린스 호텔 사쿠라이 간다이 on 2023/11/23
과일은 하코네 유노하나 프린스 호텔에 와 주셔서 대단히 감사합니다. 또 이번에는 바쁜 곳 이용을 받았을 때의 평가를 받았고 거듭 감사를 드립니다. 앞으로도 이용을 주시는 고객님께 쾌적하게 보내실 수 있도록 노력하겠습니다. 또 오시기를 진심으로 기다리고 있습니다. 하코네 유노하나 프린스 호텔 사쿠라이 간다이

4/10 Poor

Chiai

Stayed 1 night in Nov 2023
Response from 箱根湯の花プリンスホテル 櫻井 幹大 on 2023/11/23
過日は、箱根湯の花プリンスホテルへお越しいただきまして誠にありがとうございました。 またこの度は、お忙しいところご利用をいただきました際のご評価を頂戴いたしまして重ねて御礼を申しあげます。 今後も、ご利用をいただきますお客さまに快適にお過ごしいただけますよう努めてまいります。 またのお越しを心よりお待ち申しあげております。

8/10 Good

KUNIAKI

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from 箱根湯の花プリンスホテル 櫻井 幹大 on 2023/11/23
過日は、箱根湯の花プリンスホテルへお越しいただきまして誠にありがとうございました。 またこの度は、お忙しいところご利用をいただきました際のご評価を頂戴いたしまして重ねて御礼を申しあげます。 今後も、ご利用をいただきますお客さまに快適にお過ごしいただけますよう努めてまいります。 またのお越しを心よりお待ち申しあげております。

8/10 Good

Hong Chul

Traveled with family
Liked: Room comfort
If you want Peace and quiet,
It’s old and dated but you can find some comfortness in the hotel and hot spring. Golf is nice and nearby sightseeing is fun, although it’s not easy to get around on public transportation. Room was big with separate living space and food was ok., not excellent.
Stayed 2 nights in Jan 2023
Response from 支配人 笹尾 雅洋 on 2023/1/31
Thank you very much for coming to Hakone Yunohana Prince Hotel the other day.We would like to take this opportunity to thank you once again for your feedback regarding your stay during your busy schedule.I am very happy to hear that you had a relaxing time.We will continue to do our best to ensure that our customers can spend their time comfortably.Please visit our hotel when you come to Hakone.The cold days are continuing, so please take care of yourself.We are looking forward to seeing you again.Hakone Yunohana Prince HotelManager Yoshihiro Sasao

10/10 Excellent

MASARU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from 支配人 笹尾 雅洋 on 2023/1/21
過日は、箱根湯の花プリンスホテルへお越しいただきまして誠にありがとうございました。またこの度は、お忙しいところご宿泊をいただきました際のご評価を頂戴いたしまして重ねて御礼を申しあげます。今後も、ご利用をいただきますお客さまに快適にお過ごしいただけますよう努めてまいります。寒い日が続いておりますので、ご自愛くださいませ。箱根にお越しの際には、是非、当ホテルへ足をお運びください。またのお越しを心よりお待ち申しあげております。箱根湯の花プリンスホテル支配人 笹尾 雅洋

10/10 Excellent

Yuka

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from 支配人 笹尾 雅洋 on 2023/1/21
過日は、箱根湯の花プリンスホテルへお越しいただきまして誠にありがとうございました。またこの度は、お忙しいところご宿泊をいただきました際のご評価を頂戴いたしまして重ねて御礼を申しあげます。今後も、ご利用をいただきますお客さまに快適にお過ごしいただけますよう努めてまいります。寒い日が続いておりますので、ご自愛くださいませ。箱根にお越しの際には、是非、当ホテルへ足をお運びください。またのお越しを心よりお待ち申しあげております。箱根湯の花プリンスホテル支配人 笹尾 雅洋

8/10 Good

tanaka

10/10 Excellent

Akemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

NAOYUKI

Traveled with family
Liked: Staff & service
よかったですが、値段ほどの高級感はないかもです。
Stayed 1 night in Oct 2021
Response from 箱根湯の花プリンスホテル 支配人 笹尾 雅洋 on 2021/10/20
過日は、箱根湯の花プリンスホテルへお越しいただきまして誠にありがとうございました。 またこの度は、お忙しいところご宿泊をいただきました際のご感想を頂戴いたしまして重ねて御礼を申しあげます。 今後も、お客さまに快適にお過ごしいただけますようおもてなしをさせていただきます。 箱根にお越しの際には、是非、足をお運びください。 時節柄、ご自愛くださいませ。 またのお越しを心よりお待ち申しあげております。

6/10 Okay

JUNKO

箱根気ままにホテルスティ
食事の時のサービスが良かったです 硫黄の露天風呂気持ち良かった セミダブルのベッドの寝心地良く窓からゴルフ場のグリーンが美しかった 到着時 ラウンジで待った時飲み物が有料(310円)が残念 朝食後はフリーだったのに
Stayed 1 night in Aug 2021
Response from 箱根湯の花プリンスホテル 支配人 笹尾 雅洋 on 2021/8/25
過日は、箱根湯の花プリンスホテルへお越しいただきまして誠にありがとうございました。 またこの度は、ご宿泊いただきました際のご感想を頂戴いたしまして重ねて御礼を申しあげます。 お食事の際のサービス・温泉等のご利用に関しまして、お褒めのお言葉を頂戴いたしまして、私どもも嬉しく存じます。 ご到着時には、お待ちいただきましたにも関わらず、ラウンジでのお飲物が有料でのご用意となりました事、お詫び申しあげます。 今後は、お客さまにさらに快適にお過ごしいただけますよう、おもてなしをさせていただきます。 また、箱根にお越しの際には、是非、当ホテルへ足をお運びください。 時節柄、ご自愛くださいませ。 またのお越しを心よりお待ち申しあげております。

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
ロケーション最高❣️
隣接のゴルフ場が利用出来るようになり、楽しみにいきました。梅雨時の為、若干の天候のくずれは仕方なかったが、雨も気持ちよく感じられました。楽しみな白濁の露店風呂でゆっくりして、庭を散策、また池と滝のある庭園を見ながらの食事も美味しくいただきました。ゴルフ場という大きなグリーンビューでしっとり寛いだ1日となりました。
Stayed 1 night in Jul 2020
Response from 箱根湯の花プリンスホテル CS推進委員会 on 2020/8/17
Anonymousさま このたびのご宿泊、誠にありがとうございました。 ゴルフ場の再開をお待ちいただき重ねてお礼申し上げます。再びお客さまをお迎えでき、Anonymousさまには宿泊とゴルフでご満喫いただけ私どもも大変嬉しく思っております。またのご来館心よりお待ちしております。 お忙しい中のご投稿ありがとうございました。

10/10 Excellent

い, 東京都

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋が広く綺麗で、温泉も気持ち良くて最高だった。バス停から2キロほど離れているけれどいつでも車で送迎してくれるので問題はなかった。
Stayed 1 night in Mar 2020

10/10 Excellent

Wing Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

OKI, 神奈川県茅ヶ崎市

Traveled with partner
Disliked: Property conditions & facilities
部屋のお風呂のシャワーが出が悪くて使いにくかった。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
落ち着いた雰囲気と露天風呂
梅雨入り後であいにくの天気でしたが、フロントの方に気持ちよく迎えていただきました。ゴルフ場が隣接していてホテルエントランスが目立たなかったため、最初ゴルフ場のクラブハウスへ行ってしまいました。 建物は古いですが、廊下などガラス張りで外部と一体感が感じられ良かったです。 お部屋はツイン予約でベッドのつもりでしたが、和室だったので、その点は多少がっかり。二人では広すぎるくらいの部屋でした。 夕食は懐石料理でまずまず。ドリンクはホテル価格で高め。従業員は日本語の上手な中国の方でした。 お風呂は露天風呂が白濁で適温だったので最高でした。 朝食はいたってオーソドックス。お吸い物が出てくるのが最後の方でそれは残念。 機会があったら他のプリンス系も利用したいと思います。
Stayed 1 night in Jun 2019

10/10 Excellent

jimjim

Business traveler
Liked: Staff & service, property conditions & facilities
スタッフの方々の対応は、とてもいい感じでした!かなり古い建物ですが、中庭は素敵でした。食事が残念でした。窓の汚れも気になりました。
Stayed 1 night in May 2019

8/10 Good

MAMI

Liked: Cleanliness, staff & service, property conditions & facilities
気持ちいい
気持ちの良いところでした。色々と気遣いがみえました。しかし、部屋の電気をつけると、ぶーんというモーター音が結構気になりました。
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
ラウンジに置いてあるものが非常に気が利いている。ホテル内はスリッパで歩ける。気が変わって外に出たい人のために玄関に綺麗な下駄が備えられていた。温泉もよい。翌日ゴルフのため食後すぐに出発予定だった。すぐチェックアウト出来るよう伝票が回っていた。かなり細かいところまで行き届いているのが嬉しいですね。
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtige accommodatie in de heuvels van Hakone. Kijkt uit over de golfbaan. Onze kamer had mooi vrij uitzicht en het vele glas in het hotel geven echt een idee dat je 1 bent met de prachtige Japanse natuur. De kamer was mooi en groot. Echt Japanse stijl dus schoenen uit bij de kamerdeur! Gelukkig krijg je een mooie kamer outfit en slippers die je in het hele hotel kan gebruiken. Je slaapt ook op een Japans bed. Het ontbijt was heel uitgebreid alleen wel Japanse stijl. Ik weet niet of ze Europees ontbijt doen. Dus iets om rekening mee te houden. Tip van mijn kant: Het hotel ligt 1.6 km van de bushalte bovenop een berg. Echter hangt er een flyer in het bushokje met het nummer van het hotel. Als je deze belt en zegt dat je bij de bushalte staat komen ze je oppikken vanaf daar met een busje. Ze hebben ook een shuttleservice van en naar het treinstation en meer om vaste tijden. Het kleine busje kan je vaker op verzoek laten rijden naar de bushalte. Wij vonden het een geweldig hotel. Je komt er helemaal tot rust.
Stayed 2 nights in Mar 2019

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un super hôtel dans un bel endroit !
Arrivés de nuit en bus et sous la pluie/neige nous étions un peu désemparés.... Heureusement un accueil tres sympathique et une jolie chambre traditionnelle japonaise nous ont rapidement réconforté ! Il nous a été possible d’avoir un petit déjeuner continental (ce qui normalement n’était pas prévu). Nous avons également expérimenté un repas traditionnel vraiment excellent le soir et nous étions ravis ! La navette de l’hôtel compense le fait d’être un peu éloigné de l’arrêt de bus (il suffit de les appeler) l’endroit est superbe, très soigné et calme. Notre séjour de 3 nuits dans cet hôtel a été en tous points réussi et nous ne pouvons que le recommander !
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適
部屋も凄く綺麗で広く、温泉も最高でした。次はゴルフしに行きたいです♪
Stayed 1 night in Jan 2019

10/10 Excellent

WAI U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適的酒店,員工親切有善,有免費飲料,泊車方便。 房間很大很好,推薦給所有去箱根的旅客。
很舒適的酒店,員工親切有善,有免費飲料,泊車方便。 房間很大很好,有美麗景色,非常推薦給所有去箱根的旅客。
Stayed 2 nights in Dec 2018

8/10 Good

Kazuyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泉質よし、設備ふるし
箱根の中でも高地に位置しているようで、泉質がすごく良い音泉で何回も浸かってしまいました。 建物は全体的に綺麗ですし、フロントの対応もしっかりしていました。 食事処のスタッフが外国人でたどたどしくはありましたが、しっかりやろうという雰囲気は感じられて、そこまで気になりませんでした。 イマイチだった点は築年数が経っていることもあり、建物の設備や水廻り、食事処の雰囲気などが古びてきているところでしょうか。 逆にノスタルジーは感じられるかもしれませんが。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的住宿體驗
飯店內環境無可挑剔, 房間很大很漂亮很驚喜, 只是位置比較偏遠, 建議不是自駕的旅客一定要在飯店用晚餐
Stayed 1 night in Dec 2018

10/10 Excellent

jayeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
온천과 골프 목적으로는 최고호텔
방 크기 전망 청결도 모두 좋았으며 온천도 우윳빛 노천탕이 훌륭했고 호텔로비에서 골프장로비까지 도보3분의 너무 편리하고 골프장 그린도 빠르게 관리되어 있었습니다 단지 차 없이는 매우 불편합니다
Stayed 3 nights in Oct 2018

10/10 Excellent

YOSHIHISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした
温泉が目的でしたが 食事お部屋サービスなど気持ちよく滞在できました 電気自動車だったので充電ができると助かります
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的旅館
因為行程關係所以沒有預約接駁車,手機也沒辦法撥號,所以是從巴士站走到旅館,大概20~30分鐘的距離。 櫃檯服務員有說,如果沒辦法用手機打電話,可以跟巴士站附近的旅館借電話預約接駁車,建議還是要用接駁車比較好。 有會說中文很可愛的服務員,對附近一些交通或是景點有些問題都有幫忙解答,也有建議行程怎麼走會比較順,例如像是遇到下雨可以改走哪些行程,可以在哪裡轉搭交通工具等等。 設施/客房環境整體來說是很乾淨的,早/晚餐的食物和服務也很好,沒有問題。 旅館周圍是比較安靜,如果想要享受安靜的住宿環境推薦這間旅館。
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゴルフ場に隣接するホテル
とても快適な時間を送ることができました。部屋も広くくつろげます。しいて難点を挙げるなら、当日は雨が降っていて、露天風呂に屋根がなく、あまり楽しむことができなかった点です。屋根が風呂を覆うようについたらいいな、とは思いました。 お食事はとても美味しかったですし、スタッフの方の対応もとても親切でした。
Stayed 1 night in Sep 2018

10/10 Excellent

J, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and calm place!
Just can't say anything no to this place. It's clean, wide, friendly, delicious, beautiful and relaxing.
Stayed 1 night in Aug 2018

10/10 Excellent

jun hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018