Sunstream Hotels Gulf Coast hotels

"The weather did not allow ius to hit beach, but the room and restaurants were exceptional."

"Great location, however the room was a long walk from the lifts and they had an unexpected 25USD service charge upon check in. Then had a weird check out experience. Nothing too bad or good. "

"Great breakfast, simple and easy check in-out - a very pleasant stay overall. "

"I picked this hotel because it was cost-effective, but also had great reviews, and I cannot figure out where those great reviews came from. The fixtures in the rooms are very old… The shower grates are gross, there was rust on the bathroom door frame, and tiny fruit flies in the room. The furniture looks like the same furniture you find in a state run nursing home facility. If I was staying more than a single night. I would’ve switched hotels."

"They charge me hidden fees that I don’t know about it, they didn’t give us utilities for the room only one time. The stuff behind reception seem careless."

"Great hotel location with very professional, attentive, and helpful staff who made the stay pleasant and welcoming. The room size was spacious and comfortable. However, the carpet and sofa appeared dated, and there was a lingering food smell coming from the kitchen area. Unfortunately, my allergies became much worse inside the room at night, which interrupted my sleep quite a bit. Despite these issues, the staff’s excellent service and the convenient location were definite highlights of the stay."

"Great place to stay! Can’t beat the beach access or hotel property. I only wish they had more food options for kids."

"Unique Tiki theme was great. Got first 2 drinks for free. Price was reasonable."

"The hotel itself was great, but unfortunately the billing experience was not. We were charged multiple unexpected fees, including a per day for parking and a per day resort fee. While at the resort, the staff admitted to my face that charging me the Expedia amount directly said it was an accident and said it would be credited back. However, after I left, the story changed and I was told it was actually a “deposit.” As of writing this review, the money still has not been returned. For a two-night stay, I ended up with an additional $625 in charges pending/posted beyond what was expected. The property itself was nice, but the lack of transparency and inconsistent explanations regarding the charges really took away from the experience."