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"Restaurants overall had slow service. This is 100% a family resort. We went for our daughter’s senior spring break and there was very little for the girls to do. There was one dance club but you had to be 21 despite the drinking age being 18. Every space, every activity is for family’s with younger kids. There were kids everywhere!!!!! Check in is less than desirable"

"Everything was good except the chair situation. There’s a sign that says “don’t reserve chairs”. Besides people putting them out at 5am and either come back at 4pm or not at all. We had an incident when I family didn’t return for 5 hours so the resorts towels got moved and we sat. The resulted in a gentlemen cussing us out and throwing our belongs across the ground resulting in my 3 year old niece being hit with a big metal water bottle, my cell phone being cracked. "

"excellent place"

"Here’s a polished version of your review: ⸻ We had a great family vacation at Barceló Palace. There are plenty of activities to keep kids entertained, including the pools, private island, paddle boats, and a beautiful beach. The resort is very family-friendly and offers something for everyone. One area for improvement would be the buffet. Expanding the food options—especially with more international selections—would enhance the experience. Adding something like a hibachi station would be a great addition. Overall, a wonderful destination for families looking for fun and relaxation."

"Good"

"The property management and security allowed a drunken wedding party to endanger children on the floating dock, knocking one off and hitting her head. Also, allowed for them to physically assault a man, and verbally threaten a woman’s life. Hilton failed to remove the guest and provide a safe environment. "

"This place is absolutely beautiful"

"Beautiful beach,breakfast fresh,room clean always,staff super sweet,polite,respectful,high energy"

"This was a great place to stay- perfect for our family of 4. We had a 1 bedroom villa which gave us a ton of space (plus a washer and dryer!) The hotel has a bunch of amenities, great pool- especially for my kids and a nice beach. The restaurant/bar was good, a little slow when it came to food, orders seemed to run about 10-15 minutes over. We got something from there almost everyday. They are going through a renovation, so there was some noise and construction equipment around- but not terrible, they tried to manage it well. Only draw back is the location (which we knew ahead of time). It’s in a great area that’s quiet, but is about a 40 minute drive to San Juan, and 1.5-2hrs to some of the tours we picked. We rented a car and it was easily drivable, but by the end of the trip the distance was more than we would have liked. Not the hotels fault. Overall, I would recommended and stay again. "