"Room was very good - clean and spacious and it was good to have a bath in the ensuite and not just a shower. All the staff were helpful, courteous and friendly. A nice touch was the provision of mulled wine and mince pies each evening"
"The place was beautiful and in a fantastic location! You can walk to a lot of the typical spots in town and also close to 2 different tube stations. Great staff, very attentive to your needs, very helpful with storing bags before and after your stay. Room was nice, bed was a little small but comfortable. The bar/restaurant area was also very nice, food was good and helpful staff."
"It's a plush, luxurious, clean and comfortable hotel in the heart of London.
We had a great stay. The staff were all courteous and helpful. We utilised the baggage store, bar area and room service. "
"Excellent service, the room was really clean and smelt amazing. All the hotel staff I came into contact with was very friendly and helpful.
Location was near to majority of shopping and Pop up Christmas markets."