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"Staff was great"

"Excellent location, close to Waterloo station."

"We loved our 2 rooms here. Beds were super comfortable, amenities were fantastic, food was tasty, we liked the history and decor, & we had great rooms with garden views. It was also nice to say someplace right next to the train station (especially since we brought my senior parents) and have the option of leaving luggage and exploring the city before check in / not taking your luggage all over town. For those driving, the car park / parking lot seem to be large enough to accommodate many visitors. "

"Excellent all round. Great stay with very pleasant staff."

"Front desk and bell-hop were very friendly and helpful. Room is as expected - not too big - but with beautiful view. Our room was located in the 12th flr which makes it convenient to visit 12 knot. We had our drinks in their rooftop overlooking the river thames. The hotel location is walking distance to many attractions. Overall, highly recommended."

"Room was beautiful, property was nice, right along the river"

"This place was amazing! So comfortable and the staff was warm and very helpful."

"Amazing location, beautiful views, incredible rooms, excellent staff, great amenities, convenient room service. Only thing was that if your room faces the open courtyard of elevators, you'll hear them clicking a lot during operation. Would absolutely recommend this hotel to visitors!"

"I love the vibe in this hotel – it feels really comfortable and welcoming. The room is a great size with plenty of storage space, and the staff are all very friendly and helpful."