十大人氣葛雷斯雷克飯店推薦 | 葛雷斯雷克住宿訂房限時優惠 最低 NT$1,787 起

「Room was okay 」

「Na」

「The room was filthy but the real issue came during the final night. From midnight to 3 am, I was constantly disturbed by loud noises outside my room. There was consistent walking, heavy crashing sounds as if someone was dropping something, and to top it off, around 2 am, a staff member began shoveling snow right outside my window. I struggled to fall asleep which was frustrating due to an early flight the next day. In the morning, I noticed the shoveling patterns in the parking lot were random,...

「The front desk and bartender customer service was absolutely amazing!!」

「very good👍」

「Clean rooms and kind staff 」

「There are no drapes on the windows and the blinds don’t block out the parking lot lights. Made the room too bright.」

「The staff were so friendly, and the location was perfect as well, only 10 mins walk to the lakeside. But the pity thing is they dont privde breakfast 」

「 Great location」

「Really enjoyed our stay. Hotel and rooms were clean. Staff was great. 」

「Excellent, and the staff were polite. I would go again if I were to; it was very clean and not cold.」

「 The hotel is not very clean.」

「It was a bad timing, cause the hotel is under renovation. Continental breakfast is not as good on other place that we used to stay in Gurnee. 」

「Upon entering the hotel, I was immediately impressed by the pleasant aroma and pristine condition of the property. The gentleman who assisted me with check-in demonstrated exceptional patience and kindness. I subsequently required a room and floor change, and he handled this request with remarkable accommodation and professionalism. Both rooms I occupied were impeccably clean and well-maintained. The second room, in particular, was excellent, with the sole exception of the bathtub drainage....

「Dated facility but clean as can be. Better details and inspections would be advised. Broken shower rod but clean bathroom. Door lock and handle interior could of used cleaning. Better ideas for fridge base instead of an old shelf. AC wasn’t consistent. Power went out at 3 am but safety features should be checked. Poor back up lights in halls. Exit signs were out and east stairway was dark due to emergency lights not functioning. Not a deal breaker. Spending 4 more night there this...

「Everything was perfect from check in to check out, phenomenal job!」