Find Pet-friendly Hotels in Grayslake, IL

"After it rained there was a leak in our shower. We reported it and was not moved to another room, nor was there follow up "

"Pretty typical HE. Get tired of breakfast choices after staying for 5 nights "

"Very disappointed no refrigerate in the room or microwave. Ice machine had no ice. Had to go multiple time to get key reprogram for the room. Room was not cleaned as it should of been. "

"When we checked in, after listening to the clerk argue with someone on the phone for 10 mins we were told our card declined and so we had to pay more money for a double room rather than a single. The room had no shampoo, conditioner, body wash or even hand soap in it. At least a trial size would have been nice. The beds sagged in the middle so it looked like you were going to fall through it. And even though the hotel has No Smoking signs everywhere the hallway REEKED of cigarettes all day and night and even seeped into the room. Someone was clearly smoking in the hallways. The staff were all very nice, the room was clean, but other than that this hotel was not worth the money paid. "

"Parking was fine, staff was nice."

"The room was clean and complimentary breakfast was also a plus."

"We had booked this hotel in July or last year and we knew we wanted to book it again by the experience we had from last time. Christian at the from desk is so professional, the breakfast lady is so sweet. When booking this time I saw all these negative reviews and knew it was just people being picky, but not one thing was wrong. The pool was a little cold but hey it’s surrounded by windows, it’s in the ground, and it’s winter. What do you expect. We will definitely booked this hotel again. "

"If your not a member you pay for the breakfast,room didn’t have a microwave and if you like privacy in the bathroom not possible the door are sliding no locks and see through glass but other than that staff was friendly room was so great and they do have shuttle buses if needed."