"Staff was rude. We didn’t know we came right before bike week so a heads up on that when we booked the hotel months in advance would’ve been nice. The staff called us mid day while we were at the beach asking us to move our car so the bikes could park there. They have 4 parking lots and I was in the first parking lot which was closer to the lobby. They wanted all the bikes to be on that floor so they weren’t setting car alarms off all night. That part I guess was understandable. What was not understandable is why they didn’t give us this notice prior to parking there and the. Calling us away from the beach soaking wet mid day to move the car when we paid good money to stay at the hotel just like the bikers. The front staff was extremely rude about it when I addressed my concerns. “ fine don’t move and have ur alarm go off” and rolled her eyes and walked away. And this was the manager named Ashley. You have to have a key card to get anywhere in the hotel which is also nice for security purposes but very inconvenient at the same time. I can’t tell you how many times we went to use the bathroom from the pool area and had to turn around to get the card just to get in. A wristband that has a key on it would’ve been way more convenient. Other then that the hotel was nice and clean. I however am big on respect and curiosity and the front staff failed miserably"
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