「During our stay, we left two unopened bulk bags of gift snacks (worth around NZ$60) on the bed when we checked out on Saturday. The next day, we returned to ask about them and were told that housekeeping had simply thrown them away as food waste, without first calling or emailing us. In every other hotel we've stayed at across New Zealand, staff have always contacted us when items were left behind. This was the first time something was just discarded without notice.
Since then, we have...
「During our stay, we left two unopened bulk bags of gift snacks (worth around NZ$60) on the bed when we checked out on Saturday. The next day, we returned to ask about them and were told that housekeeping had simply thrown them away as food waste, without first calling or emailing us. In every other hotel we've stayed at across New Zealand, staff have always contacted us when items were left behind. This was the first time something was just discarded without notice.
Since then, we have...
WAI YU