Dramatic skyline views captivate guests from the popular rooftop bar. The exceptional restaurant serves a highly-praised buffet breakfast with gluten-free options. Soundproof rooms ensure peaceful sleep in downtown Auckland, just steps from the Sky Tower and waterfront.
Located close to Sky Tower and Auckland Domain, Four Points by Sheraton Auckland provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Queen's Head Bar & Eatery, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also find perks like:
Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
Express check-out, luggage storage, and a banquet hall
A porter/bellhop, tour/ticket assistance, and concierge services
Guest reviews give top marks for the helpful staff and location
Room features
All 255 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
Recycling and LED light bulbs
Free toiletries and hair dryers
43-inch TVs with streaming services and premium channels
Wardrobes/closets, mini fridges, and free infant beds
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 2.75 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 39 per person
Covered valet parking fee: NZD 60 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 60.0 per night
Credit card charges are subject to a surcharge of 2.75 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Frequently asked questions
Is Four Points by Sheraton Auckland pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Four Points by Sheraton Auckland?
As of 2026/5/22, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on 2026/5/25 start from NT$3,215, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for NZD 60 per night.
What time is check-in at Four Points by Sheraton Auckland?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Four Points by Sheraton Auckland?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Four Points by Sheraton Auckland located?
Located in Auckland Central Business District, this luxury hotel is within a 10-minute walk of University of Auckland and Sky Tower. Auckland Domain and Spark Arena are also within 1 mi (2 km). Gaunt Street Tram Stop is 21 minutes by foot and Halsey Street Tram Stop is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again.
Great location and top notch room, stayed a single night as something to go to in the city and walking distance. Had a cocktail at Churchill's, what a great location. Breakfast was great in the morning also.
Craig
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Lianne
2026/2/3
Super friendly helpful staff, good breakfast very clean property
Upon arriving in Auckland best and convenient way to hotel would be the super shuttle. They are very reliable. Hotel was located only 15 minute walk to habour and a stone throw away from CBD including 2 blocks from the sky tower. Breakfast was average, needs to be improved especially the quality of the fruit and the chef needs to make omelette better, not too good, apart from that everything else was fine.
Room was clean, got a handicapped room but wasn’t needed - it was ok - shower curtain was dirty on the bottom. Restaurant was good. Everyone was helpful. Would definitely recommend and stay there again.
Very nice hotel in Auckland. The room was very clean and had some really awesome views of the Sky Tower via big floor to ceiling windows. The staff was very friendly. The hotel is in a convenient location within walking distance of tons of great places to eat. We parked in the nearby Civic Car Park for a great price, but they do have some parking for pick-off and drop-off. We would definitely consider staying here again!