There was NO room service for clean towels or rubbish removal, which is bad when I stayed four nights, but thankfully had brought my own towels and removed my own rubbish. There was also NO cutlery or coffee mugs and only paper plates & bowls, but the actually Resort is beautiful and very luxurious
Samantha
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Chloe
情侶出遊
2025 年 7 月 22 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Car park was extremely smelly, smelt like bore water. My partner and I let reception know our shower head was broken and completely cracked (it was leaking out badly) and this wasn’t dealt with after staff said they would. Showers also had a lot of mould in the corner. I was looking forward to using the bath but after seeing the shower I definitely passed on that one. The property is in a very well to do area but it definitely needs a renovation.
Chloe
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Richard
親子旅遊
2025 年 7 月 20 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We wouldn’t consider ever staying at this property again which is a pity as it’s a gem away from the usual hustle and bustle of the goals coast.
Richard
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Greg
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel and staff especially the owners
Greg
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Greg
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place to stay friendly staff
Greg
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Ligeo
2025 年 7 月 15 日
The
Ligeo
於 2025 年 7 月住了 4 晚
6/10 一般般
Robyn
2025 年 7 月 12 日
Very little service contact.
Robyn
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Lusia
家庭旅遊
2025 年 7 月 8 日
喜歡:整潔度和住宿環境和硬體
Clean, tidy, safe and right by the marina so lovely view. Kids made use of the pool.
Family friendly restaurant downstairs and a bar. Shops just a 2 min drive.
Free parking right outside….cant complain.
Overall we enjoyed our stay☺️
Lusia
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Michael
家庭旅遊
2025 年 7 月 4 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The overall state of the venue was poor,from the rubbish around the pool to the bad upkeep of the rooms,and the terrible post sale support.Our first night was uncomfortable due to the air-conditioning not working,not to mention the tv also didn't work.A very strong/pungent odour coming from the bathroom.This was all offered as an upgrade for an extra $10,I would hate to have seen the standard room!Would not be recommending this hotel to friends.
Michael
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Claire
家庭旅遊
2025 年 7 月 2 日
不喜歡:員工素質
I wish I had checked the reviews here before booking but we had stayed before and it was great for the price. Unfortunately new managers. The room we were allocated smelled so strongly of cigarettes that it was impossible to stay. No other accommodation available, no refund, and no interest at all from management who walked away. We had to find other accommodation. No way to contact them except via mobile - which is never answered or picked up and straight away hung up so no refund provided. DO NOT STAY HERE. Read the reviews first
Claire
於 2025 年 5 月住了 3 晚
2/10 很糟糕
Alan
家庭旅遊
2025 年 7 月 2 日
They misinformed of a full house at the Gold Coast which was only 1 room. The owner had informed Expedia of the mistake and they were told it had been fixed. They had done nothing. I was forced to find other accomodation because my daughter which is on the spectrum felt incredibly uncomfortable. The home owner was fantastic and refunded their portion immediately. Expedia on the other hand kept their fees and no offer to help with costs of other accommodation. Disgusted with Expedia.
Alan
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Tab
2025 年 6 月 29 日
喜歡:整潔度
Staff only available at certain times for checking in. But we got an updated room. Nice size room. Our bed was broken.. nice and quiet.
Tab
於 2025 年 6 月住了 1 晚
6/10 一般般
Bradley
2025 年 6 月 28 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Its ok
Bradley
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Steve
情侶出遊
2025 年 6 月 25 日
不喜歡:整潔度、設施服務和住宿環境和硬體
We had no soap. The hand shower was broken. The light was unsafe with no cover and in arms reach for breaking bulb. No milk, only one tea bag. The curtains were all ripped and dirty from closing them. Sorry we don't have photo's we just wanted out of there. We are now at the Meriton and it is like another world after Hope Island, just amazing.
Steve
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Maria
家庭旅遊
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
I liked the simplicity of the property and how it provides all basic amenities including a working tv (the kitchen is slightly small), the neighbours are also good and quiet with a beautiful view of the river. The staff members were also friendly and helpful. The only thing I did not like was how confusing the locks were else wise everything was good.
Maria
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Bruce
情侶出遊
2025 年 6 月 23 日
On arrival, reception person was very abrupt until we mentioned we booked through Expedia, an then he became very helpful. Restaurant staff were dismissive of us. Cereal container was empty and was not refilled even on request. The do it yourself small breakfast was a good option. Comfortable bed.
Bruce
於 2025 年 6 月住了 2 晚
8/10 不錯哦
David
商務旅客
2025 年 6 月 22 日
喜歡:整潔度和住宿環境和硬體
The room was spacious clean and very quiet. The concierge went out of her way to be very helpful.
David
於 2025 年 6 月住了 1 晚
6/10 一般般
Dawn
2025 年 6 月 22 日
喜歡:整潔度和住宿環境和硬體
Not equipped for dining in room. No toaster no plates no cutlery.
Dawn
於 2025 年 6 月住了 2 晚
6/10 一般般
David,Upper Coomera
2025 年 6 月 21 日
David
於 2025 年 6 月住了 1 晚
10/10 有夠讚
loretta
家庭旅遊
2025 年 6 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice, quiet and affordable, with onsite dining options.