Castles in Genesee County

"The room was excellent. The staff friendly and helpful. We enjoyed the free breakfast and the pool. Plus, we got to see a few deer out our window. Great place "

"Gentlemen at the front counter. Cons - in a room near the parking lot bright lights shining in the room it never gets dark for sleeping. Noise in the hall at 2:34 AM. Smoke detector hanging from the ceiling "

"Nice hotel clean"

"Everything was perfect"

"I did not rate this 5 stars as it was barely a 1.This hotel was a nightmare from the start when i tried to check-in! Despite my showing the manager I had a confirmation number for 2rooms/4nights/6 people,he only had 1 room and suggested we share the 2 queen beds! He did come up with a mini suite for the first night and could find a second room for the last 2 nights leaving me to find an alternative. Unless you have death wish, I would book elsewhere as I'm sure the health department would shut it down. There's mold on the walls (don't stay on the 3rd floor!), room carpets are disgustingly filthy and housekeeping has no idea what theirnob entails. Wet towels(3days) were never collected, waste baskets never emptied, beds made with sheet over duvet ... This was must a bigantic germ fest!!"

"Great room and staff Would recommend - also full breakfast included "

"Danielle in the restaurant was absolutely incredible. Sabrina and the desk staff amzing as well. Never stayed at a hotel where the staff literally makes you feel like family. Amazing experience."

"Staff is always friendly. Room was spotless"

"I stayed at the Fairfield Inn & Suites by Marriott Buffalo/Amherst/University for 8 days and 7 nights. The weekend nights were a little loud with kids roaming the halls late into the night, but this is not uncommon at most hotels, and I have great earplugs for sleep. I did not have the breakfast once while I was there, so I cannot review it. The parking was great, and I was able to park very close to the hotel the entire week. The location of the hotel is great and central to shopping and dining, and even the airport. I had the room cleaned once while I was there and thought it was odd that they removed a few extra towels that I'd had and didn't replace them. I felt very safe in the location which was pretty much on campus. During the week, the halls were quiet. The staff at the registration desk were always friendly and helpful. I would definitely stay again. "