Search Vacation Homes in Gatlinburg - Pigeon Forge

"The check in was rough. I had to wait 1.5 hrs before our room was ready. There was a lot of miscommunication about the room. Carissa, the front desk, stepped in and helped by offering breakfast due to all the problems. My daughter and I had been driving for 10 hours to get there only to wait another 1.5 for the wrong room. We arrived at 3:50 for a 4:00 check in. Other than that it was wonderful."

"Very clean, friendly staff, great breakfast and my children loved the pool. "

"Clean rooms and nice staff, location is very convenient…."

"Clean room, conveniently located near shopping centers and restaurants just a short drive away. Waterpark was an amazing option in the winter months. Enjoyed the hot pool very much. Only suggestion is better security. Children shouldn’t be allowed to create chaos without adult supervision. Security should be roaming the hallways the gym the pool etc. I have kids not trying to keep them from having fun. Just making sure they don’t kill each other in the process. Specially, swinging the dumbbells at each other at the gym."

"Did not even stay. Took one look around and left. Room locked like it was not even clean. Beds looked dirty and bedding looked unwashed. Beds extremely uncomfortable. They also wanted 100$ down and then charged my credit card 270$ after the fact. I am still hoping to get my money back."

"The room was missing a drawer under bathroom vanity dor handles were falling apart and toilet was leaking across floor from broken plastic ring. Staff did come fix toilet right away. Food could have been warmer."

"The pool was out of control no supervision people coming down 4 and 5 at a time , If you were in the hot tub you we're getting splashed and only one jet works so it was like a hot bath !! "

"Wonderful!!"

"Check in was 4pm and we didn’t arrive until almost 5pm and still had to wait an additional 15 minutes because the room was not ready. It seemed like that’s what they were telling everyone. "