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"The place was a great location to walk all over town. We got in late (we had a layover in Charlotte). The room was very spacious and clean. Breakfast was good with lots of options. They held our luggage during the next day so we could explore the city after checkout, which was great. Our issues were that We specifically booked a hotel with a restaurant and pool. The restaurant is more of a club - people all all dressed up and the music is super loud and you would need a reservation. We were told 1.5 hour wait, at least, and we were starving at 10 pm after a day of traveling. Further, it didn’t seem like a family friendly place, more of a date spot. Additionally the pool was closed for the season. Our stay was fine but I don’t think it is for families and as other reviews said, one elevator was broken and check in is on the 10th floor so if both were out of order, it would be very problematic. The one elevator worked great for our stay."

"Solid location. "

"Excellent "

"The staff was super nice"

"Peaceful stay and I enjoyed the staff. They were very helpful."

"Nice rooms and easy to deal with "

"It was great "

"Nicest hotel ever"

"The staff was very helpful and were able to accommodate our early arrival. As usual, wonderful beds and best pillows ever! "