Sheraton Charlotte Hotel

Property class: 4

Choose dates to view prices

Located close to Charlotte Convention Center and Spectrum Center, Sheraton Charlotte Hotel provides a rooftop terrace, dry cleaning/laundry services, and 3 bars. The on-site American cuisine restaurant, Social Bar & Kitchen, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is NT$4,384
NT$5,097 total
includes taxes & fees
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a lamp, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(140 reviews)
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed

8.6 out of 10
Excellent
(115 reviews)
  • 321 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Room, 1 King Bed, City View

8.0 out of 10
Very good
(20 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a large flat-screen TV mounted on a wooden panel, a small round table with a lamp, a chair, and a bed with white bedding.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Living area

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern living room with a blue sofa, a glass coffee table, a flat-screen TV, and a lamp.

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Uptown Charlotte neighborhood, Sheraton Charlotte Hotel is connected to the convention center. Charlotte Douglas Airport Overlook is a notable landmark, and travelers looking to shop may want to visit SouthPark Mall and Northlake Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing. Visit our Charlotte travel guide
Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • A modern building with a curved facade and blue lighting, surrounded by trees and benches in a park setting.
    NASCAR Hall of Fame
    10 min walk - 0.9 km
  • A modern building with a curved roof and a sign that reads "RLOTT CONVENTION CENTER".
    Charlotte Convention Center
    10 min walk - 0.9 km
  • A hotel with a large billboard and a sign for B&T.
    Queen City Quarter
    11 min walk - 1.0 km
  • A city skyline with modern skyscrapers and a construction crane.
    Spectrum Center
    12 min walk - 1.0 km
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    2 min drive - 1.7 km

Getting around

  • Charlotte Station
    8 min drive
  • McDowell Street Tram Stop
    8 min walk
  • Charlotte-Douglas Intl. Airport (CLT)
    11 min drive

Restaurants

  • Buffalo Wild Wings
    9 min walk
  • Chipotle Mexican Grill
    11 min walk
  • Cook Out
    8 min walk
  • Dilworth Neighborhood Grille
    8 min walk
  • The Public House
    10 min walk

About this property

Sheraton Charlotte Hotel

  • Upscale hotel remodeled in 2025 and located near Charlotte Convention Center
  • Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, dry cleaning/laundry services, and 3 bars. The on-site American cuisine restaurant, Social Bar & Kitchen, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
  • Additional perks include:
    • A seasonal outdoor pool and an indoor pool
    • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
    • Express check-out, express check-in, and a banquet hall
    • Multilingual staff, smoke-free premises, and wedding services
    • Guest reviews speak highly of the breakfast, helpful staff, and location
  • Room features
  • All 305 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Down comforters and free cribs/infant beds
    • Bathrooms with designer toiletries and shower/tub combinations
    • LCD TVs with premium channels
    • Mini fridges, coffee/tea makers, and heating

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includes taxes & fees
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Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on 2026/10/30 start from NT$4,384, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 116.25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 30 per night. Valet parking is available for USD 40 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Charlotte Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 975 out of 1569 reviews
Rating 8 - Good. 245 out of 1569 reviews
Rating 6 - Okay. 174 out of 1569 reviews
Rating 4 - Poor. 88 out of 1569 reviews
Rating 2 - Terrible. 87 out of 1569 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants on property were very nice. Food was great. Rooms were very comfortable and clean but some areas of the room showed wear.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was clean and great location for everything
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location, amenities could be better
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, and beautiful building. Location is close to a lot of things to do.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Look fine View was good Coffeeshop closes early
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom and bathroom were spotless. Staff was friendly and helpful. Our only complaint was that the bathroom door would not latch, leaving us to place a nearby luggage rack against it to close completely. I imagine that housekeeping would never be aware of such a problem, so we reported it upon departing. Otherwise, this is a location convenient to downtown Charlotte, and we'd consider it on future visits.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean accommodations.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Prompt, helpful service. Will stay again
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Chris brown and Usher concert.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, clean room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and nice staff! Great rooms, comfortable beds, and very clean. Great stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms including bathroom. Pool area very nice. Rooftop bar!!!!!! Breakfast was better than the USUAL hotel breakfast. Close to everything you need and event centers. Quick access to highway
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience but there was a few things that would’ve have made this hotel better. Mainly the shower tub wasn’t cleaned and the drain was full of old hair. The AC made a bang/clunk sound throughout the night. Staff was nice and the rest of the room was pretty clean. A little loud since it’s near the highway but other than that it’s not the worst experience.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay in a great location in downtown
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location and clean room but elevators didn’t work :( only downside
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff Yummy food
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast even though it was a busy night due to concert. Room was clean. No issues. Of note, it is walkable to Bank of America Stadium buy wear comfortable shoes.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different atmosphere within the hotel was a lovely. And having different options to eat from.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean,the staff at the front desk was very nice and helpful, valet was nice and helpful, the Breakfast was good. bartender was helpful
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great minus the elevators not fully working. Clean, comfortable, and close to food.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton is always our favorite place to go. It's not directly in uptown Charlotte but close enough that you can still go explore the city. The rooftop bar is top tier, from the bartenders to the views, all around greatness. The rooms are nice and clean. I definitely recommend staying here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room affordable very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Good place clean reliable
Stayed 3 nights in Apr 2026