「Our trip had to be canceled due to a sudden medical emergency with my father. Because of the crisis, I missed the initial cancellation window. I reached out to the hotel the following morning to explain the medical situation, but management completely refused to cooperate or offer any partial flexibility for the unused nights. Unprofessional management that lacks basic empathy for families dealing with a health emergency. Look elsewhere for a hotel that treats people with decency.」
「Our trip had to be canceled due to a sudden medical emergency with my father. Because of the crisis, I missed the initial cancellation window. I reached out to the hotel the following morning to explain the medical situation, but management completely refused to cooperate or offer any partial flexibility for the unused nights. Unprofessional management that lacks basic empathy for families dealing with a health emergency. Look elsewhere for a hotel that treats people with decency.」
Agniv