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Reviews of SHIZUTETSU HOTEL PREZIO Hakata-Ekimae

3 out of 5
SHIZUTETSU HOTEL PREZIO Hakata-Ekimae
4-17-6 Hakata Ekimae, Hakata-ku, Fukuoka, Fukuoka

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 411 reviews" "
Rating 8 - Good. 162 out of 411 reviews" "
Rating 6 - Okay. 27 out of 411 reviews" "
Rating 4 - Poor. 7 out of 411 reviews" "
Rating 2 - Terrible. 3 out of 411 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, near the main train station. This hotel has rooms overlooking the tracks leading into and from the station (with a sound proof window, it must be pointed out). If you'd like you can see (but not hear) lovely trains going by all evening, including some historic ones. Efficient and clean rooms, helpful staff.
Stayed 1 night in Apr 2024

8/10 Good

jonghee, Fort Worth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaness, service and location was good but rooms are too small.
Stayed 1 night in Feb 2023
Response from フロント　馬場 on 2023/3/6
お時間を割いてのご投稿ありがとうございました。

8/10 Good

Kanachai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนง.ทุกคนน่ารัก เติมใจให้บริการ ตั้งแต่พนง.ต้อนรับจนถึงพนง.ทำความสะอาดห้องพนง.ห้องอาหาร อาหารรสชาติดี บริการดี ห้องพักตามมาตรฐานทั่วไปของประเทศญี่ปุ่น แต่โดยรวมดีมากครับ
Response from フロント　馬場 on 2022/12/3
この度は静鉄ホテルプレジオ博多駅前をご利用頂きまして誠にありがとうございます。貴重なお時間を割いてのご投稿ありがとうございました。またのご利用を心よりお待ち申し上げております。

10/10 Excellent

MEI TO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Japanese “onsen” type of bathroom is perfect
Response from フロント　馬場 on 2022/11/6
この度は静鉄ホテルプレジオ博多駅前にご宿泊頂きまして誠にありがとうございます。貴重なお時間を割いてのご投稿ありがとうございました。

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from フロント　馬場 on 2022/9/15
この度は静鉄ホテルプレジオ博多駅前にご宿泊頂きまして誠にありがとうございます。また、貴重なお時間を割いてのご投稿ありがとうございました。またのご利用をお待ち申し上げております。

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean. Efficient check in. They even gave us beauty care products like face masks and moisturizers. Room is tight but it is to be expected. There is no closet space. The washroom is spacious and really nice. Main qualms about this hotel is that the location is a bit far from the Hakata station. There's not much happening in the vicinity of the hotel. The other major thing is the noise from the trains. This is not the hotel for you if you are a light sleeper.
Stayed 3 nights in Dec 2019
Response from Front Baba on 2020/1/11
Thank you for staying with us at SHIZUTETSU HOTEL PREZIO Hakata-ekimae. We will work together to provide better service from now on.　Thank you for spending the time to evaluate.

10/10 Excellent

pan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很新，房間很乾淨，舒服 浴室還有蹬子和一個小盆
Stayed 1 night in Jan 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from フロント　馬場 on 2020/1/9
この度は静鉄ホテルプレジオをご利用頂きまして誠にありがとうございます。 また貴重なお時間を割いてのご投稿誠にありがとうございます。 お客様のまたのご利用心よりお待ち申し上げております。

8/10 Good

YJ, Kuala Lumpur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Truly near Hakata Station (over at OIOI / Kitte Mall entrance), just a very short walk. But, hotel is near railway tracks, could affect light sleepers.
Stayed 3 nights in Dec 2019
Response from Front Baba on 2020/1/2
Thank you for staying with us at SHIZUTETSU HOTEL PREZIO Hakata-ekimae. We will work together to provide better service from now on.

8/10 Good

Melvin, Honolulu, Hawaii

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, fresh and convenient to train station, Breakfast was good but change and variety would be nice.
Stayed 6 nights in Dec 2019
Response from Front Baba on 2019/12/27
Thank you for staying with us at SHIZUTETSU HOTEL PREZIO Hakata-ekimae. We are sincerely pleased to see that you stayed comfortably. Thank you for spending the time to evaluate. We are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessibility to shopping, food and transport
Stayed 1 night in Oct 2019
Response from Front Daisuke Baba on 2019/10/23
Thank you for staying with us at SHIZUTETSU HOTEL PREZIO Hakata-ekimae. We are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet area and within walking distance from the Hakata station where you can take the MRT and JR trains. The bus terminal isn't too far away as well. Tons of shopping places and great eating places, oh and if you love Daiso, there's one on top of the bus terminal on level 8. The room was on the small side, but is always immaculately cleaned. For late night snacks or emergency supplies, there are at least 3 convenience stores within walking distance.
Stayed 7 nights in Oct 2019
Response from Front Daisuke Baba on 2019/10/23
Thank you for staying with us at SHIZUTETSU HOTEL PREZIO Hakata-ekimae. Thank you for choosing our hotel on the precious opportunity of traveling abroad. We are looking forward to seeing you again.

10/10 Excellent

Lawrance, Malaysia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception location at 2nd floor, good service, near to hakata Station.
Stayed 7 nights in Jul 2019
Response from Front　Baba on 2019/8/2
Thank you for staying with us at SHIZUTETSU HOTEL PREZIO Hakata-ekimae.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to train station.
Stayed 4 nights in Jul 2019
Response from Front　Baba on 2019/8/2
Thank you for staying with us at SHIZUTETSU HOTEL PREZIO Hakata-ekimae.

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive
Highly over priced for such a small room
Stayed 1 night in Apr 2019

10/10 Excellent

Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service needs to be better
We enjoyed our first stay in Shizutetsu so much that we cancelled a different hotel booking and returned to Shizutetsu on our return from a trip to Beppu. Location is less than 10 minutes from Hakata Station, hotel is very new, clean and staff were courteous. Room is small but very pleasant and had all amenities. It should be noted that rooms face the train tracks. However, two things happened that can be improved. First, we were an hour early when we checked in at 2 p.m. While we were waiting in the lobby, there was a sudden strong stink of excretion. The hotel staff said it was due to some pipes. We requested for a room immediately but were told we have to wait, even though by then it was 2:40 pm, just 20 minutes to go before the official check in time. In the end, we went out for a walk and drink. The second thing that happened was we requested for a taxi to the airport the night before departure. At midnight, a staff told us she couldn't get a taxi for 5:30 a.m. We told her to please keep trying. We have never encountered a situation where hotel staff couldn't get us a taxi. At 5:02 a.m., we were woken by a call that the taxi would be waiting for us at 5:10 a.m! We rushed to get ready and got to the taxi at 5:15 a.m. 8 minutes to get ready?? There’s brushing of teeth, changing, checking out, last minute packing...it was just so unreasonable!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bathroom. Separate toilet, basin and Japanese bath with small chair to sit on when soaping. Toilet washlet had additional cleaning after flushing so you could see that the sprayer was clean. Breakfast was great—good bread and service. Miso soup was not too strong but tasty and with lots of vegetables. Good coffee available in lobby. I would definitely stay here again.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New, modern. Toilet separate from bath and basin area.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic choice
Just a few minutes walk from JR station. Room is surprisingly spacious, with separate toilet and shower (onsen style washing area and tub). Great breakfast with many local dishes and ingredients. Price was reasonable. Will definitely book again.
Stayed 1 night in Mar 2019

10/10 Excellent

Aue

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very simple. The hotel was a quick walk from Hakata Station. The room was very well kept. The room is also very small, the smallest hotel room I’ve been in. For a single night stay, or a budget stay where you’re not spending time in the room it’s a great deal.
Stayed 1 night in Jan 2019

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is perfectly located nearby the train station (around 5-7 mins walk). The room is a bit small but very comfortable. The staff is also helpful even they can't speak perfect English - there is no problem to communicate at all.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Positives: all new, very clean, lots of amenities including free facial/beauty products and bath salts, free phone to use, could not hear noise from other rooms. bathroom was spacious for Japanese standards, lovely bath, extremely convenient distance to the main station in Fukuoka. Negatives: if you get a room on the side of the building facing the train tracks you will hear the trains, not nice. bed wasn't very comfortable. room was on the smallish side - but this is usual for Japan.
Stayed 1 night in Nov 2018

8/10 Good

Simon, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Hakata station, small but okay, new and clean.
Stayed 2 nights in Nov 2018

10/10 Excellent

meow ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

KOK BOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was new and clean very convenient. Good room for couples. Amazing
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

V, Hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel is near the station. Staff is very nice and help us proactively when needed.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2018

10/10 Excellent

Evania, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel. Staff are helpful and nice. Very close to JR Hakata station. Comfortable stay!
Stayed 3 nights in Sep 2018

10/10 Excellent

KAZUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Osamu, Ssetagayaku

Liked: Cleanliness, property conditions & facilities
電車好きの方にはウケが良さそうですね。線路見てるし。
Stayed 1 night in Apr 2024
Response from 静鉄プレジオ博多駅前 on 2024/4/17
この度は静鉄ホテルプレジオ博多駅前をご利用頂きまして誠にありがとうございます。当館のトレインビューはJR九州博多駅発着の在来線・新幹線・貨物列車などを見ることができ、鉄道好きのお客様やお子様に大変好評を頂いております。今後もより快適にお過ごし頂けますよう、これからも精進して参ります。またのご利用を心よりお待ち申し上げております。ご利用ありがとうございました。

10/10 Excellent

Kam Sau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很舒適的住宿經驗，房間雖有點小但足夠入住。浴室很大很舒服，乾淨企理。步行7分鐘左右到達博多站。借用腳部按摩機要付每晚200日元，可接受的收費，按完的確很舒適。大堂有免費浴鹽，不同香味可選，令浸浴更舒適。 下次再到博多必定會考慮入住。
Stayed 5 nights in Apr 2024
Response from Shizutetsu Hotel Prezio Hakata-ekimae on 2024/4/17
確定 不好 感謝你的評分我們很高興聽到你享受你的逗留。我們希望這可以協助您計劃旅行。再次感謝您,祝您度過美好的一天!

10/10 Excellent

Masaki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレとバスが別となっている点が良い 朝食が良い
Stayed 1 night in Mar 2024

8/10 Good

akihiro

Stayed 1 night in Jan 2024

10/10 Excellent

Takako

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

noriko

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from フロント　馬場 on 2023/11/21
この度は当館へご宿泊頂きまして誠にありがとうございます。またのご利用を心よりお待ちしております。

8/10 Good

Yukie

Stayed 3 nights in Oct 2023
Response from フロント　馬場 on 2023/11/28
当館へのご宿泊ご利用ありがとうございました。またお時間を割いてのご投稿ありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

Haruki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from フロント　馬場 on 2023/11/4
この度は静鉄ホテルプレジオ博多駅前にご宿泊頂きまして、誠にありがとうございます。貴重なお時間を割いてのご投稿ありがとうございました。またのご利用を心よりお待ちしております。

10/10 Excellent

Kengo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from フロント　馬場 on 2023/10/26
この度は静鉄ホテルプレジオ博多駅前をご利用頂きまして、誠にありがとうございます。貴重なお時間を割いてのご投稿ありがとうございました。またのご利用お待ちしております。

10/10 Excellent

Miao Mei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from フロント　馬場 on 2023/10/19
この度は静鉄ホテルプレジオ博多駅前にご宿泊頂きまして、誠にありがとうございます。貴重なお時間を割いてのご投稿ありがとうございました。